Comments on (02) 9261 8836

Search Results for (02) 9261 8836

Names found on this computer

Mcdonald's Autralia Head Office

Address

LG 256 Pitt St, Sydney NSW 2000, Australia

History

2 older records found on this number.

Phone Type

Local Service

Latest Holder

Telstra Corporation Limited

Numbering Area

Sydney

Last Found

November 2005

Other Formats

0292618836
/9261-8836
/92618836
/(02) 9261 8836
/+61292618836

Comments on (02) 9261 8836


peter mclean

Posted on December 27, 2015
Caller type: Unknown
Location: Australia
when i went to your store in melrose drive wodongan and order 2 pancakes and 2 egg and bacon mcmuffin.when i got home 3 km from your store the pdncakes where cold and the 2 muffins were just buns. who would pay $11.95 for that sh*t.when i rang your so called staff said go somewhere else next time if your not happy with our service.no wonder hunagry jacks foods leaves yours for dead.macdonalds are over rated and it about tme people woke up th macdonalds.
0 found this comment helpful
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Lindy

Posted on December 21, 2015
Caller type: Unknown
Location: Australia
I went to McDonalds in Kooringal, I waited over 7 minutes while non of the staff noticed me, a gentle man behind me grunted, I turned around and informed him how I had been waiting over t minutes. This kind man said " Excuse me but this lady has been waiting for over 7 minutes" the staff member around the age of 19 turned and told us both " I am busy doing the tables and drive through. After seemed like another 5 minutes she came up to serve me only to be told by her " you could see I was busy" my reply nice and polite as I leaned in closer to her was" Excuse my I work in foods as well of a night you never ever neglect your customers." The manager then thumped my food on the counter not even sorry or eye contact. So I took my food only to realise the Fillet of fish was stone cold. Will never go back there again and I would go there once a week when I had business in Kooringal NSW Wagga Wagga.
0 found this comment helpful
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Carole Wilson

Posted on October 30, 2015
Caller type: Unknown
Location: Australia
Ballarat Stuart Street Mc Donald's
Having visited the cafe on the 29/10/2015 not only was the tables not clean but staff passing didn't take the time to pick up cups plates on the way back staff standing around didn't like being asked for a coffee to be hot I find if you need to run a Cafe with multiple choices then the staff need to understand what customers as for asking for a hot coffee and receiving bad reply and asking why the reason for not serving hot coffee have ( cannot answer that question finally receiving the coffee and thanking your staff (Cloe) standing with hands on hip was not liking the Thankyou not one but all Mc Donald's in BALLARAT need a big shake up
CUSTOMER SERVICE , A LOT OF CLEANING , A FEW MANNERS
0 found this comment helpful
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Larry

Posted on August 14, 2015
Caller type: Unknown
Location: Australia
Mc Donalds outlet at Hurstville Station. I went to get a breakfast this morning (10:23:29, 14/08/2015) as I have been a customer over three years. I am a Pensioner and generally ask for a "free"/VIP coffee to compliment my meal. Generally, I produce my "Pensioner" card to get the coffee. Most times the staff are nice - they do not even ask for the Pensioner card to give me the coffee. This morning, as I was served, a "Manager" (she said she was the manager and gave her name as "Naomi") intervened and asked me to show the card. I did. It is a "Age" Pensioner card. She told me she would not honour the card for a free coffee in the future. She argued that I should have a "Seniors card" to qualify for a free coffee. I told her that I have been using this same card for over two years, both at this location and others, and had no problem getting a free coffee. She said "I cannot believe it is your card" and also made some personal derogatory remarks to me, personally because of my skin color. Incidentally. an elderly Chinese customer came to the counter. Naomi said "I will serve this customer first". This customer showed her "Seniors card" and ended up getting a free coffee while I was still waiting, watching what took place. Then while waiting for rest of my order, Naomi said " I will give you a free coffee today, but no more in the future". She added: "This is company policy". I asked her for a Manager's name and contact phone number to call and take this matter up. She gave me her name "Naomi" as the manager and a number (958756666) as the Head Office number to call. I have tried calling this number but could not get through. As far as I am concerned, the cost of a coffee is not a bit deal but it is the discriminatory nature of the actions taken by the so-called Manager (while the boys watching this scenario) were making fun of the situation), that calls a lot to be desired. I will try to contact the MacDonalds Head Office and take this matter further in due course. I am wondering that like me, many customers must feel discriminated by some McDonalds staff. Is this worth it for a miserable cup of coffee. I think what the "Manager" needs to be taught is that the underlying reason for a Seniors card and an "Age" Pensioner card at Mc Donalds outlets is because of they both recognize the same principles of age and ability to pay, etc. She could not get it!
0 found this comment helpful
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unhappy

Posted on June 19, 2015
Caller type: Unknown
Location: Australia
why is the food at Hervey Bays Macdonalds inferior they use inferior food and it tastes disgusting
I thought all the outlets were supposed to use the same food The meat is thin and tasteless the muffins are cheap and nasty
0 found this comment helpful
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Nicole

Posted on April 14, 2015
Caller type: Unknown
Location: Australia
PERTH THOMSON LAKE.
Love standing at the Cafe and being ignored they don't even have the effort to put there head up and say I want be long. There were two staff in this section to.
0 found this comment helpful
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colleen Leth

Posted on February 22, 2015
Caller type: Unknown
Location: Australia
Just brought a Mcfeast Meal at McDonalds CHARNWOOD ACT , It was disgusting cold, 1/2 slice beetroot tomato was old and sodden far tooo much sauce and my bin has enjoyed it . Substandard food for what you pay ordered a hot apple pie they had none so settled for a McFlurry OMG Mcslurry it was rank so soft it was falling off the spoon with No taste. This is the second time this has happened to me so I will make a formal complaint to Sydney head office first thing tomorrow . Sorry just doesn't do it anymore. Get your act together McDonalds I am surprised that you are still in business Fast food okay Fast into the bin it goes at $12.00 cost hmm NOT HAPPY very bad and Im mad as hell over it.
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Tipene retara

Posted on December 8, 2014
Caller type: SMS
Location: New Zealand
OTo whom it may concern.. im a young person who works in your huntly mcdonalds.. im concerned about the mannergment.. now ive been working for 16 week but i havnt been able to access my payslip.. i have asked Santana for all my hours n payslip but we been fighting ever since my ex partner left.. Santana had personal issue with dayna and now she bringing personal issue into work.. please contact me back at tepswest @ gmail.com.. um an if you can i would like our huntly store to be invistergated.. ps we dont have all cleaning produce an we lossing money by the minute plus our mannerges dont know how to close or shut things down..( grills vats closing system n change overs..) please help oh we dont have a health n safety book or a union person either.. our consultant dont care that our store is below 40% but all her stores in hamilton are at 110 %.. plus i cant tell wen the last mannergers meeting in huntly.. on when Simon was there.. hamilton has had five to six meeting in the last mouth when it our store who need help.. our consultant hasnt fix or grills when i informed the 2 mouths ago about it.. i dont want to die the next time i have work so we would all like to see our grill cord to fix n not tape up.. we have to mop at the back of the grill but with live cord n water is a very big hazard.. our mannerger Santana n consultant live together why is huntly at 40% but the rest of her stores 110 % .. sorry for my spelling .. thanks for the opp..
0 found this comment helpful
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Danny

Posted on November 21, 2014
Caller type: Unknown
Location: Australia
As if your not squeezing enough money out of the Australian public, you have to change your ice cream waffles to half the size and still charge the same price, my toddler was surprised the waffles have gone so much smaller and he noticed it I didn't until I had a closer look and I realised that in fact you have cut it in half rude dishonest and sneaky and and the children's expense well done scum bags.
0 found this comment helpful
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Ronald

Posted on August 28, 2014
Caller type: Unknown
Location: Australia
Hi. I am sick of getting burnt and hard fillet o fish burgers from the drive thru sepecially. i am sick of repeating myself to the asian workers who cannot understand english or pronounce it properly. i am sick of being insulted by the asian staff who talk in their own language and give filthy looks. i am just sick of the whole mcdonalds thing and the damn asians.
0 found this comment helpful
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with held

Posted on July 19, 2014
Caller type: Unknown
Location: Australia
head office needs to get the dapto store act together evey time i get mcdonalds from there they stuff up my order or i do not get what i order there a gig problem there i well never go back going to hunger jack now
0 found this comment helpful
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Skye Steyn

Posted on July 2, 2014
Caller type: Unknown
Location: Australia
I am not sure who to contact about an employee at the Woonona N.S.W store. A Barista in the McCafe section, his name is Tom. He is an outstanding employee! He has a real artistic flair with the cake display cabinet. It always looks so clean and creativel.He has a cheerful personality. Tom makes an excellent coffee. And his customer relation skills is second to none. I feel Tom needs recognition for his hard work and the pride he takes in his job.
0 found this comment helpful
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Furious

Posted on May 14, 2014
Caller type: Unknown
Location: Australia
My daughter and I went to McDonald's to buy fries and coffe while waiting for me from my work last 12th of May. When I was in the counter, an Asian staff (probably Filipino) passed by and gave us a sneaky rolling eyes which the three of us caught her actions. I'm so shocked! When she came back again, I saw her again doing it and with a smirk on her face. I said to my self, what's her problems? I started making a comments about her on the girl in the counter. She must heard me then she came in the counter and pretend to asked us how she may help us when in fact she knew that we just had our orders taken. so I confronted her, she denied that she did that. Instead of apologising to us, she's arguing with me that she did not do it to us on purpose. So it is me and my daughters imagining that she did it? We went there to have some snacks, enjoying each other's company. We did not go there just to make/have a fight to one of their staff. When the managers and other staff intervene, the manager told me she's upset at the back. What? How about us, are we not upset of what she did to us? If she did not do it on purpose, what's the reason for us to react that way to her? We're not a trouble maker, we're just a customer who wants some fries and coffee. If she feels inferior or jealous of our presence there knowing that this is a mentality of some Filipinos to their countrymen, she should not brought it here in Australia. It's a shame she had that attitude while trying hard to have an accent of an Aussie. They even tried to give us the food as complimentary, I said to them that I will pay for that, if they will not allow us, then i will not take it.. We left the store without taking the food and I did not get a proper treatment from the staff. Apologise is not their WORD!
0 found this comment helpful
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Renata Strnad

Posted on May 11, 2014
Caller type: Unknown
Location: Australia
Sorry I forgot to put my contact details on my complain letter
as im so upset about this whole situation..My son has just spewed again cause this has caused him a big major let down
0 found this comment helpful
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ren

Posted on May 2, 2014
Caller type: Unknown
Location: Australia
i ate at the mcdonalds with my friend rita in melbourne, and we got fat.. how dare they not tell us maccas is fattening
0 found this comment helpful
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McBad Benalla

Posted on April 29, 2014
Caller type: Unknown
Location: Australia
BENALLA McDonald's now dis-allows complaints on their Benalla McDonald's Face Book Page.

Benalla McDonald's Drive Thru:- gets orders so wrong or meals not up to their 'own' standards, I have returned poor meals to be replaced to 'their' own standards, which they did replace. But there was a time I returned twice another time I asked for my money back, because what I took back was not to McDonald's standards and for them to replace the meal, but they gave me the same bad burger back, they did not replace it for a decent burger, like they said they would.

I now check my orders in their customers Drive-Thru waiting bay before driving off. On Sunday my breakfast order was incomplete, no hash browns, drove again to their service window, they did give me the hash browns, lucky I wasn't 2 kilometers away to have breakfast at Benalla gardens. But what-about a traveler already out of town, driving down the freeway, he or she would not return to have a bad meal replaced!

But from now on, I should check my order at the food service window itself, before driving off.
0 found this comment helpful
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byung choi

Posted on April 21, 2014
Caller type: Unknown
Location: Australia
I had worst time at Lidcombe mcdonalds
The service was terrible
I had to wait for my meals for 15min
And when I finally got it the syrup was spilling everywhere
The 2 sausage egg muffins had no sausage and had to wait extra 25minutes for them to get me new one
0 found this comment helpful
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What the!

Posted on April 3, 2014
Caller type: Unknown
Location: Australia
Lincraft sold me fat quarters with Mcdonalds prints. Shop assistant told me they probably had permission to sell Mcdonalds fabric because the design was very old.
Go Lnicraft
0 found this comment helpful
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Corina

Posted on March 30, 2014
Caller type: SMS
Location: Australia
I bought maccas for my sons birthday dinner as he loves chicken nuggets from maccas at east Maitland nsw and when we broke the chicken nugget in half it was raw not just a little raw but all the meat inside was raw he is only 1 if he had eaten them he would of been very sick or worse and all the store done was replace the order yer cause that would of helped if my son got
Sick
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shaun lindsey

Posted on March 21, 2014
Caller type: Unknown
Location: Australia
i would like to formally complain about the poor handling,by laverton north management,about the poor handling of my sons (connor lindsey) wages not being processed.it is his first pay and its very disheartening.i would apppreciate some feed back.my email is shabrocon @ hotmail.com thank you for you time
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