• Bill
    June 2, 2016
    Unknown
    Australia
    I had logged a faulty line with Optus a few days earlier and they called me to say it had been fixed. Was legit.
  • Ernie
    December 1, 2016
    Unknown
    Australia
    It's Optus Tech Support - don't believe all the paranoia and conspiracy theories written here........
  • Jay
    June 2, 2016
    Unknown
    Australia
    This number now belongs to the Optus Pre Activation team. You can't call inbound to this number but customer service calls are made to people who are waiting for their Optus service (such as ADSL) to be connected
  • Charmz
    June 16, 2016
    Unknown
    Australia
    Its optus
    Nothing dodgy about it
  • I Called Back
    April 26, 2016
    Telemarketer
    Australia
    I called back number (02) 8049 6150 rang 4 times then goes to busy tone.
  • Lily
    November 9, 2016
    Scam
    Australia
    The caller rang from (02) 8049 8945- knew my first name then wanted me to confirm & provide further personal info. When I asked who this was- said from Virgin (who do use Optus telco) & were calling me to.. I cut this person off & said if you are from where you say I will find you on Google now- line went dead then sounded like underwater? Then called back on (02) 8049 6150 - I did not pick up - BE CAREFUL! I am currently within a 3 year saga of being hacked, stalked etc & this was yet another call that just did not make sense other than to extract personal information!! - which if it was legit they would have this!!
  • Anonymous
    July 24, 2018
    Unknown
    Australia
    Caller: (02) 8049 6150

    Optus confirmed this number DOES NOT belong to them. Do not call nor believe others when they say its technical support.
  • Danny
    July 4, 2016
    Unknown
    Australia
    We had 3 calls from this number within 2 minutes, one to our landline and two to our mobiles. All three hung up when the phones were answered.
  • Tex
    November 5, 2018
    Unknown
    Australia
    Caller: Scammer pretending to be optus

    Called me claiming that he was from optus about a call I made that morning. Problem was I never called them. He got upset because I wouldn’t give him my customer number and dob. Called me a bastard and hung up.
  • Jules
    July 24, 2018
    Nuisance call
    Australia
    Optus technical department confirmed it was NOT their number and in fact Optus confirmed it wasn't their number either. Here is what I found:

    (02) 8049 6150 is a landline number based in Australia.

    It is operated by SingTel Optus.

    Owner Name : OPTUS COLES

    Carrier : SingTel Optus

    Country : Australia

    International Dialing Format :(02) 8049 6150

    National Format : (02) 8049 6150

    This information was obtained from reveal name. It seems they call offering deals and the number has been in service for over three years. I highly recommend NOT to call this number, I repeat do not call this number as Optus does not recognize it.
  • Anonymous
    January 5, 2018
    Unknown
    Australia
    yeah its Optus but i wish they would understand Australia is a big country.... 0615 this morning they called me in WA.
  • Maz
    July 7, 2019
    Unknown
    Australia
    Caller: Optus Support

    Legit. Optus Support. They left a message and also sent SMS to confirm that an issue I had reported had been resolved.
  • Anonymous
    June 18, 2019
    Scam call
    Australia
    Caller: Scammers

    These people have cloned a real Optus support number. I received a call offering me a 20% discount off my bill and asking me identifying questions so I hung up. I then contact Optus via phone and online chat who confirmed they had not rung with any offers and there is nothing on file for my account. They did not seem concerned that someone has cloned their phone number which worries me.
    Also weird fact- the online chat member said that the phone call team have different offers and discounts to them?? No idea why. They suggested I ring customer service after chatting to them in case they had a different promotion running.
  • Anonymous
    February 19, 2019
    Unknown
    Australia
    Caller: Scam call

    I received this call at 6pm .i didn’t pick up as I think it is scam. They call me back immediately, so I picked up. They said they are Optus and give me some updates on the nbn . they can tell my full name and address. Starts ask me my dob. I never tell personal detail to unknown call. I ask what’s the purposes of the call, she kept saying telling me nbn update. Why I need any updates? I said unless you sending me black and white email showing you are calling from Optus , I won’t give you any personal details . Then I hang up. One minutes later, I received an Optus sms, message said”Please urgently give us a call to booked a new appointment for NBN, the appt. for 20/02/19 has been cancelled due to technician availability - Optus, Jazz”. I immediately online chat with Optus and they said they didn’t cancelled the appointment. I guess may be the scammer stole my information from Optus.
  • Anonymous
    January 11, 2019
    Unknown
    Australia
    Had a faulty Optus router, and they were calling me to update me on the replacement. Is legitimate call
  • workpower
    September 11, 2018
    Unknown
    Australia
    optus dont block
  • Megan
    April 10, 2017
    Unknown
    Australia
    Received a call on my mobile last night at 1.05am. I am not an optus customer nor have I ever been one. I have been on hold with customer service for over 10min so far to ask why they would call at that time of night
  • Kevin
    April 3, 2017
    Scam
    Australia
    I've had 3 calls in last 2 weeks from this number wanting me to confirm that I want to transfer my phone account to Optus - No request was ever made by me. Information obtained from them is the callers name is Priyanka and her supervisors name is Dinesh Hirani. Informed them that I was to contact the TIO about their scam calls.
  • Noel
    April 28, 2016
    Unknown
    Australia
    This number just called me at 2 in the morning. I thought it was an emergency.
  • Bryan
    September 18, 2019
    Company
    Australia
    Caller: Optus Tech support

    Legit call. Genny from Optus Tech support.

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Spam Score
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21 complaints this year

86 total complaints

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