I had logged a faulty line with Optus a few days earlier and they called me to say it had been fixed. Was legit. It's Optus Tech Support - don't believe all the paranoia and conspiracy theories written here........ This number now belongs to the Optus Pre Activation team. You can't call inbound to this number but customer service calls are made to people who are waiting for their Optus service (such as ADSL) to be connected Its optus
Nothing dodgy about it
The caller rang from (02) 8049 8945- knew my first name then wanted me to confirm & provide further personal info. When I asked who this was- said from Virgin (who do use Optus telco) & were calling me to.. I cut this person off & said if you are from where you say I will find you on Google now- line went dead then sounded like underwater? Then called back on (02) 8049 6150 - I did not pick up - BE CAREFUL! I am currently within a 3 year saga of being hacked, stalked etc & this was yet another call that just did not make sense other than to extract personal information!! - which if it was legit they would have this!! I called back number (02) 8049 6150 rang 4 times then goes to busy tone. We had 3 calls from this number within 2 minutes, one to our landline and two to our mobiles. All three hung up when the phones were answered. Optus technical department confirmed it was NOT their number and in fact Optus confirmed it wasn't their number either. Here is what I found:
(02) 8049 6150 is a landline number based in Australia.
It is operated by SingTel Optus.
Owner Name : OPTUS COLES
Carrier : SingTel Optus
Country : Australia
International Dialing Format :(02) 8049 6150
National Format : (02) 8049 6150
This information was obtained from reveal name. It seems they call offering deals and the number has been in service for over three years. I highly recommend NOT to call this number, I repeat do not call this number as Optus does not recognize it.
Caller: (02) 8049 6150
Optus confirmed this number DOES NOT belong to them. Do not call nor believe others when they say its technical support.
yeah its Optus but i wish they would understand Australia is a big country.... 0615 this morning they called me in WA. Caller: Scam call
I received this call at 6pm .i didn’t pick up as I think it is scam. They call me back immediately, so I picked up. They said they are Optus and give me some updates on the nbn . they can tell my full name and address. Starts ask me my dob. I never tell personal detail to unknown call. I ask what’s the purposes of the call, she kept saying telling me nbn update. Why I need any updates? I said unless you sending me black and white email showing you are calling from Optus , I won’t give you any personal details . Then I hang up. One minutes later, I received an Optus sms, message said”Please urgently give us a call to booked a new appointment for NBN, the appt. for 20/02/19 has been cancelled due to technician availability - Optus, Jazz”. I immediately online chat with Optus and they said they didn’t cancelled the appointment. I guess may be the scammer stole my information from Optus.
Had a faulty Optus router, and they were calling me to update me on the replacement. Is legitimate call Caller: Scammer pretending to be optus
Called me claiming that he was from optus about a call I made that morning. Problem was I never called them. He got upset because I wouldn’t give him my customer number and dob. Called me a bastard and hung up.
optus dont block Received a call on my mobile last night at 1.05am. I am not an optus customer nor have I ever been one. I have been on hold with customer service for over 10min so far to ask why they would call at that time of night I've had 3 calls in last 2 weeks from this number wanting me to confirm that I want to transfer my phone account to Optus - No request was ever made by me. Information obtained from them is the callers name is Priyanka and her supervisors name is Dinesh Hirani. Informed them that I was to contact the TIO about their scam calls. This number just called me at 2 in the morning. I thought it was an emergency. I havent had a phone or service with Optus in over 10 years... there should be NO reason for a legitimate call from them, hence I am led to believe this is not Optus Number is safe it's Optus Technical support When I answered this call this morning, they hung up. And no message was left. Obvious warning signs. My phone says it's Optus Tech Support. However, I've recently been contacted by the legit Optus Tech Support and this was a different number. Scam.
18 complaints this year
75 total complaints
Anonymous on 0497 404 542
called the number back immediately. it was disconnected.
Notanotherone on 0414 810 859
Caller ID displayed number as 0414 810 859. Robotic voice (automated message) claimed to be...
I Called Back on 0413 940 372
I called back number 0413 940 372 spoke to a guy but did not say for what company.
I Called Back on (07) 3054 5938
I called back number (07) 3054 5938 was put on hold music but no one answered the call
Real Insurance on (03) 8563 0290
I called back number (03) 8563 0290 spoke to a woman who said company name is Real Insurance.