Comments on (02) 8027 2000

100.00%
Spam Score
23 complaints this year, 167 total complaints

23 complaints this year, 167 total complaints

Comments on (02) 8027 2000


Anonymous

Posted on October 21, 2019
Caller type: Financial services
Location: Australia
Caller: Citibank

it is a legitimate call from Citibank.
0 found this comment helpful
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Tim

Posted on September 30, 2019
Caller type: Unknown
Location: Australia
Claiming to be from Citibank and that my card was ready to send but details needed to be confirmed.
I have never applied for a Citibank card, or any credit card for that matter.
I was told that I must have forgotten applying for it.
When I requested their details the line went dead.
0 found this comment helpful
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Adrian

Posted on September 23, 2019
Caller type: Unknown
Location: Australia
Caller: Citibank

guys I can confirm this number is legit call, they may sound like all other spam calls but this one is legit as I just placed an application with Citibank few days ago.

If you don't pick up the call, you may find that your credit card application declined.
0 found this comment helpful
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Chelsea

Posted on September 5, 2019
Caller type: Call centre
Location: Australia
Caller: Unknown

First said it was Coles Mastercard then called back and it said Citibank?!?!?!?!
0 found this comment helpful
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Queensland girl

Posted on July 31, 2019
Caller type: Financial services
Location: Australia
Legit. Applied for credit card - virgin. They cannot leave messages etc due to privacy information. Rang back , operater was able to give me the info and what was missing from my application which was correct
0 found this comment helpful
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Anonymous

Posted on July 25, 2019
Caller type: Unknown
Location: Australia
Caller: citibank/suncorp

its dodgy - I called my bank and no activity
0 found this comment helpful
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Anonymous

Posted on July 19, 2019
Caller type: Call centre
Location: Australia
Caller: Scam

Received a call on my mobile, and then immediately after on my work landline saying my credit card had a fraudulent transaction. I called back on 1300 550 216. I spoke to a person with a muffled but otherwise clear voice, and call centre background noise. He asked for my credit card details so he could clarify the nature of the fraud. I refused to give any information. I called my bank and they verified that the calls WERE NOT FROM THEM. This is a scam call.
0 found this comment helpful
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Anonymous

Posted on July 19, 2019
Caller type: Unknown
Location: Australia
Legitimate Call. They are a section of CitiBank that deal with the processing of applications for Qantas Money Credit Cards and other flavours that are backed by CitiBank.
0 found this comment helpful
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Steve

Posted on July 18, 2019
Caller type: Company
Location: Australia
Caller: Card Services

Legitimate. Called Citibank directly & they said Citibank security had called me due to the security of my credit card had been compromised. They locked the account & sent me a new card
0 found this comment helpful
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Anonymous

Posted on July 9, 2019
Caller type: Unknown
Location: Australia
Caller: Fraud investigations

These calls are legitimate.

There is fraud analytics reviewing all transactions for suspicious behaviour, this is called modelling.

Sometimes a company's data can be compromised causing a breach (think Apple or Netflix and the amount of Credit Card information they would have stored in their database and imagine that got hacked). It is a legal requirement for the company that has had the data leak to advise the relevant authorities or governing bodies within 24hrs of them becoming aware. That info is provided to the Financial Institutions (FI's); ie CBA, NAB, ANZ etc...

Massive penalties are imposed if they're a data breach's that could have been avoided if these companies followed the security recommendations that are made by the FI's
0 found this comment helpful
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Anonymous

Posted on June 14, 2019
Caller type: Unknown
Location: Australia
Caller: Scam

Wanted my credit card details. A lot of noise in the back ground, like an Indian call centre. Also said they wanted to come to Australia so they could make a lot of money and be able to bring over all their relatives, including their cousin, who they were going to marry one day.
0 found this comment helpful
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Anonymous

Posted on June 11, 2019
Caller type: SMS
Location: Australia
Caller: Coles Mastercard Security

scammers.... we have no account with Coles...
0 found this comment helpful
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Anonymous

Posted on June 7, 2019
Caller type: Nuisance call
Location: Australia
Same as yesterday- called left no message. Engaged when u called back. Blocked this number yesterday. Still came thru. Wrote a comment yesterday about this number and can’t see it.
0 found this comment helpful
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Anonymous

Posted on June 6, 2019
Caller type: Unknown
Location: Australia
Caller: Dubious

Bit confused about this number - I have applied for a QF CC through Point Hacks and Citi was the card issuer like some other users on this thread, however when I called the number back it was engaged. Dubious.
0 found this comment helpful
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Anonymous

Posted on June 6, 2019
Caller type: Unknown
Location: Australia
called and said they were from BOQ and that my account had been frozen as suspicious overseas transaction had been attempted
0 found this comment helpful
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Anonymous

Posted on April 30, 2019
Caller type: Unknown
Location: Australia
Not a scam - Legitimate call.
0 found this comment helpful
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Anonymous

Posted on April 28, 2019
Caller type: Unknown
Location: Australia
Caller: Claimed they were from Mastercard

Heavy Indian accent. Poor english. Claimed been suspicious activity on my card. Didn’t let the conversation get as far as being asked for card details. No problem with my card. Definitely scam call.
0 found this comment helpful
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Anonymous

Posted on April 27, 2019
Caller type: Scam call
Location: Australia
Caller: Citibank

Auto message to call about activity on my card no activity as you get sms sent for god sake go and earn a decent bloody living
0 found this comment helpful
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LT

Posted on April 14, 2019
Caller type: Unknown
Location: Australia
Caller: Don’t know

Engaged when I tried to call back. Call on a Sunday and didn’t leave a message.
0 found this comment helpful
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Anonymous

Posted on March 26, 2019
Caller type: Scam call
Location: Australia
Caller: Some Indian

Called saying they were from BOQ and our card was hacked. Contacted BOQ directly, no record in their file. Concerning how they get our number and association with the specific bank.
0 found this comment helpful
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