iinet and very rude...for no reason. stupid people trying to get my company business back after losing it through months of indifferent service and high charges.

I got a call from this no at 6.39am this morning. No idea who it was and googled the no to read these comments. I added my iphone to my package. Very small user of mobile phone emergency only. They gave me 3 $15 credits for 3 months but now that has finished I have a bill way over what I would use for mobiles. Tried emailing them asking them to explain in writing why. Keep telling me to go to Toolbox. Dont want to do this I want them to tell me in writing why it is so high. Now I get this call this morning. I am not at all happy with them since adding my mobile to the package and thinking about going back to prepaid. I only call from it in emergencies and have it there if I am out and my family needs to contact me in an emergency so cannot understand this huge bill and they are not prepared to tell me in writing.

I am not with iiNet (or Westnet who this is apparently now too??)
Why do they keep ringing me?
Today I didn't even get the chance to answer the phone - one call and hang up.
Monday - they rang at 7am in the morning - what the heck???
Very rude, incompetent and obviously have no idea of acceptable calling hours. Wish they would stop!

Caller: iiNet

A follow up call after a fault had been resolved.

They will only put you on hold for 10 minutes if you allow them to put you on hold for 10 minutes. I have had similar calls where I am put immediately on hold and I hang up on them immediately. Do the same!

Received 2 calls on a Sat arvo & put on hold as soon as answered. Not with iinet so no idea why they called but dont ring ppl then put them on hold for 10mins

iinet support line

"thank you, your post answers who they are and why they phoned. we were having (iinet)queries at the moment....they phoned my mobile and i didnt answer straight away so they then phoned our home phone, so mystery solved. many thanks"

Dealings with iiNet are sporadic at best.. they assumed the TRANSACT company back into the fold.. my phone has been barred for outgoing and yet they still have not provided me invoices for "supposed" arrears.. what a bunch of thieves

I too have problems with iinet that needed threatening with TIO by email recently. Call rang once at 9.40pm waking me up, no message left. No return email either!

Some people from iinet have NO idea how to fix Faults

I have been doing IT for now on 20 years and do my own in-house fault fixing
only time I call is when it is the ISP thats FAULTY

have a nice day

This number rang us claiming that they were IINET and that "they owned" the telephone number we have in use as allocated by another provider. The reply given by us to them was, We do not have an account with IINET. The person asked for a person aswell, so it seems they are attempting to match records or other information. So be careful and let trustworthy others know of this.

It's used by Internet Service Provider iiNet.

I got a call from this number (iinet) at 6am and 9pm which i think is a bit much. and its partly why i am changing company if you bill is short by 5 cents they will cut off everything including your home phone so you cant call them back.

i got a call from this number after telling iinet I wanted out of my nbn contract - they disconnected my netphone before the bill was due, they said the usage was to high.
I had one relative dead and two in hospital over the last 2 months, bill always paid on time, no real reason for it. Glad to pay a $400 disconnection fee to get away from them.
Wankers.

I got two calls at 5am from this number.

I say that's 100% too many indigenous

One ring and they hang up

I had threatened iinet with a TIO complaint if my issue remained un-resolved. They then advised me that they were going to investigate further and they would call me back.

So I suppose that may be the "call-back" now documented on their systems? Anyone else have a similar issue/ theory?

Either way, TIO it is...