45 complaints this year
93 total complaints
Anonymous on (02) 9188 2490
hanged up as soon I answered
KK on (03) 9013 4469
Guy called saying his name was Adam Ferrel (with strong Indian Accent) and he was from Telstra...
Elouise bratcher on 0473 921 245
Very friendly young man named Jack from Start solar. He was pleasant and understood my medical...
James on (02) 8025 8670
Even after asking several times to remove, they still call after promising to...
Fran on (07) 3087 9909
Definitely 'dodgy' phone call - they don't phone back, don't leave any messages, and when I try...
Received a call from this number today. The lady was asking me to confirm my date of birth and address. Guess this company is trying to collect our details and then sell it some marketing company. When I gave my dob and address she informed me that she would give me a call at a later stage as she was not sure if she was speaking to the right person. This company seems to have our contact number and name. However,it does not seem to have our dob and address. This is their way of collecting our address and dob. seems like a colle tion agency Hi I used to work for this mob but I left them after a week. They are trained to say a number of things that are not legal. And they make a fortune buying debt at a few cents to the dollar and theny chasing up the debtors.
Here is how you handle their calls- Dont Answer a number you dont know. A genuine person will leave a message. Lion will not.in most cases. If they do they will ask to call back quoting a reference number. Dont call back.
Next they will try through individual mobile numbers to trick you into answering the call. Again the same rule. Dont answer a number you dont know.
Then here is the zinger: There is a free app called TruCaller in the itunes store. Download the app and enter the mobile number and it will tell you who is calling. Then you go and block that number.
Lion Finance also calls from numbers that show up as Panther Finance on TruCaller.
While I am all in favour of people paying their debts on time there are instances when they have difficult circumstances and need grace. However my view is that if someone like Lion or Panther Finance has purchased the debt and is trying to make massive profit sometimes 10 times what they paid for it then I think they should be told to get stuffed. Simply dont pay Lion Finance. Let them take people to court. THey will go bankrupt trying to do so if they have to do it for hundreds or thousands of debtors. And the best part is that after court they will get nothing..So screw them
Lion Finance do not use Facebook to harass people. It is completely legal for them to ask you to try and source funds either through consolidation loans, redraws, or loans of a personal nature including family. It is also completely legal for them to deny you an arrangement to pay off your debt if you refuse to provide a statement of position or if your statement of position shows that you have the funds to pay off your debt. Also, depending on the laws of your state, they can DEFINITELY tell you they can repossess your possessions - this is completely correct and legal with a court order. You do not need to sign a contract with Lion Finance for the debt to be owing to them and be in a legally binding contract - if you took the time to read your ORIGINAL loan contract you will see that they have the right to sell your debt at any time, and you will legally owe all funds borrowed + any accrued or future interest to the buyer of the debt, in this case Lion Finance. It is called a unilateral change to your contract, so those saying that you don't owe anything to them because you haven't signed a contract with them - you're wrong.
Lion Finance will leave messages, but due to privacy laws they are unable to advise where they are calling from. If you give them your work # but you're not at your desk, and your colleague answers your phone, would you really like them to tell your colleague that they're calling from a collection agency? I don't think so. Even if it wouldn't matter to you, it is not only their company policy but the LAW, that they cannot disclose that information to anyone but the customer, and they need to confirm at least your full name but often at least 1 other point of ID, whether that be DOB or address. Also doing third party searches including looking in White Pages etc for neighbours and relatives, is again, completely LEGAL and ABOVE BOARD. You might not like it, but if you didn't avoid them then they wouldn't have to do it. Either pay your debts before they go to a collection agency, or update them when you move, change your number, etc. You're bringing hell on yourself and your family by not doing this.
Also, bankruptcy lasts for up to 10 years, you can never become the director of a company (for the span of your life, not just the bankruptcy period), it restricts your overseas travel, stops you from doing any borrowing, you lose all of your assets including your car, property, savings etc. Bankruptcy is NOT the easy or best option when you can work through your issues - it should be viewed as the last resort that it is and not anything else.
Co-operate with collectors and your life won't be so hard.
This Lion Finance or another name for the The Collection House, Also use Panthera Finance company. Uses many names Cybil of Collection Agency's They use a redial service which ring 10 times hangs up when answered, night or day, sometimes twice a day, they also text from multiple mobile numbers daily they also provide little paper work or information. If this happens report them to the ACCC and lodge a complaint re Unethical behaviour and harassment and over zealous tactics re contacting. The more the complain the sooner they will be stopped. Go forth and conquer pro active is the way to go
Cheers and don't hesitate, check out the Consumer Watchdog and ACCC and talk to Local Politicians it's time.
Garbage you talk here I have given my financial hardship and health reasons, never said I would not find a solution, asked for a chance to get back on my feet after my shop went into receivership, lost my home, needed to look after children, get a job, and pay debts from the shop including lease, you continually harassed me, multiple texts emails phone calls that hang up when answered day and night, I was on night shift even when I asked you to cal,later in the day you still called waking me up. I had to turn off the phone then couldn't sleep worrying about the children not able to contact me.
You are parasites sucking the last drop of blood, no morals, no codes of conduct and need reporting and investigating into illegal activities including not notifying people of Court action so they don't turn up and present their case, you get the server of documents to go back to addresses not occupied I was told by the. Server of documents you kept sending him back even though they told you they were not at the address, that way you can say you tried to serve docs, very cunning, very shifty and should be investigated as underhanded and illegal.
So stop your bullsh*t I have witnesses and evidence of this and have placed it into appropriate hands. No common decencies here and yes the debt was doubled in 18 months and when asked for proof of interest charged and how they got the figure nil paperwork was forthcoming, it was requested multiple times.
Total liars here this company should be investigated thoroughly.
if you paid any attention during your training, then you would realise that we are trained to be quite ethical. As any industry there are legislative requirements that are required to be upheld. Difficult circumstances as you state aren't able to be actioned appropriately if your just dodging calls and not advising the collection agency of your hardship requirements? All that is required is an assessment of your financial situation to ascertain on what would be appropriate due to your circumstances. They keep calling several times a day from (07) 3017 3999 I only know because I did the last number lookup thing. How did these people get my number? Does the phone company publish it somewhere? They ring continuously. I never answer it because I got the landline for ADSL only so I have given nobody the number. In any case there is the option to leave a message - they never do. This in itself is a giveaway - if they were from a legitimate person surely they would leave a message. I suppose I should just unplug the phone but it does give me some pleasure to know how much time they're wasting :). After I kept ignoring their calls and they wouldn't leave a message, I finally called them back and spoke to a woman who identified herself as Jo. She didn't give the company name until I gave my phone number and asked why I was getting calls from them. She then said she was calling from Lion Finance and wanted my date of birth so we could continue our discussions from the last time. I refused unless she could tell me the purpose for the call and she kept trying to reiterate the privacy act. I turned it back on her and said she could at least give me an idea of why she was calling without giving specific identifying information. She then used a first name which wasn't my name - I then confirmed she had the wrong person and asked for my number to be removed from their database. I think they pull numbers for anyone who has a same or similar name to try to track the person who has the outstanding debt and will harass until they get someone to agree to foot the bill....unbelievable. The relentless but rather boring Lyeing Finance debt collectors.
Answer the phone, who's calling, then say from which company, oh it's a private matter they say, you then say oh we don't give personal info over the phone, then say put anything in writing you scamming twxts THEY NEVER DO!
Some of the recent comments about this number tie in with my experience today, which involved a caller asking for information about a neighbour. On 30 May, a comment from blajo mentioned problems with calls from Panthera and from Lion Finance. Again this ties in because we received a call from Lion Finance (03) 9610 4585) on 22 May asking about the same neighbour. I will be phoning Telstra's unwelcome calls number 1800 805 996) and arranging to have calls from both of these numbers blocked. Got a call on my mobile looking for someone with the sme name as my husband. They then called him and he is very wary with giving out details. He eventually agreed to give the date of birth and they said sorry wrong person. This is the second time this company have called. We don't have any debt, feels sneaky tho, I feel sorry for people under this sort of pressure. I am a victim of identity theft as someone opened a mobile phone account with Telstra and another with Optus using my drivers licence details on line and had bills sent to a non-existent address. I was first approached by Panthera finance about Telstra account and then Lion Finance about Optus. I now have discovered that these companies are run by the same people. I made a statutory declaration with the Police, which stopped Panthera's constant calls. However Lion Finance continue to call me demanding payment . After about 50 calls, someone who unusually didn't have an Asian accent , said they would look into the matter and get back to me. Had a phone call today stating that they were prepared to make me an offer of a final settlement, which was about 25% of the original claim. However they got the same answer I always give them. As this is not my account and as I have filed a statutory statement with the police. I will not be making any payment for a debt I don't have. I am now beginning to wonder, who the real scammers are the person who fraudulently used my drivers licence details, or the company pursuing me for money I don't owe. either spam or a debt collecto
seems like a collec tion agency Extortionists, beware.. No doubt you would have heard all sorts of rubbish statements like "be a grown up and pay your debts", blah blah blah. It is your job as a debt carrier to do everything in your power to legally minimise or completely absolve your debt. It is not personal, it's business and all of the institutions borrowing and collecting money do not give a second thought to minimising their obligations regardless of any moral consequences. Hey "Morons", get your facts straight. You see, some of us actually look at the legal websites to find out what debt collectors can or cannot do. And they all state, you cannot tell debtors you can take their possessions, unless you tell them that you can do so only with a court order - BET YOU DON'T DO THAT!!!! Only the Sheriff can do that - unless the debt is secured at which time the secured lender can re-posses after the requisite legal steps have been undertaken. You also cannot encourage debtors to make their debt situation worse by getting other loans to pay your loan. You also cannot harass or threaten, of which Lion do both.
I have done numerous searches on Lion and it seems their behaviour towards people is absolutely appalling, even when you try to pay your debt. After reading how they treat people, I would not even bother to have any contact with them unless I could make a settlement offer. I would probably go back to the original lender first and see what can be done with them.
I suggest anyone with a problem with Lion Finance (of which there seems to be a lot) download a document from ASIC called "Regulatory Guide 96: Debt Collection Guidelines for Collectors and Creditors" - it is good reading and sets out everyone's responsibilities and rights.
Basically, I am sick to death of debt collectors believing that "anything goes" in order to get money back.
Get your facts straight "Morons". Look at the bankruptcy legislation - it only lasts for 3 years, but is kept on record for another 4. It is a permanent record at ITSA if someone ever bothers to look. The only time bankruptcy lasts for more than 3 years is if your trustee applies to the court to extend that period. You can also have borrowings up to $2,000 during your bankruptcy and own a car worth approx. $7,000. If you are going to go bankrupt, you generally either have no assets to lose or your debts are so out of whack with your assets that it doesn't matter. You can also travel overseas with your trustees permission.
Also, after your bankruptcy you can borrow (I have clients who now have home loans etc and have come out of bankruptcy) and you can also become a company director. Also, your record of bankruptcy disappears from the credit reporting agency reports after the 5 years that all defaults etc are on there. I have clients who went bankrupt, came out of it, had to borrow money about a year after ending their bankruptcy and were told they had a clean credit report - their bankruptcy wasn't even on there anymore..
So go away, Moron, or should I say debt collector moron. Some of us actually deal with these issues every day and get professional advice ie. from solicitors, not debt collectors or their bottom dwelling companies.
What a load of sh*te