Complaints this year
Actually it's a legit number. Did a web search for "Legal and Commercial" and got their MAIN switch number. Called the main switch and asked them if the number above was also their line, and they said it was. They checked the ACC# and asked me if I was Ashley. I said I wasn't, so they advised they had the wrong number on record for this Ashley person, and would remove my mobile from their list.
Web reply to (03) 9752 6229
My name is Andrew Wall and I am the owner and founder of the company to which all these posts are referring, Legal and Commercial. (03) 9752 6229.
We are a debt collection agency that services clients from all over Australia.
Recently it was brought to my attention that a number of web sites had many blogs referring to my company and 03 9752 6299 with regards to unsolicited txt or sms messages.
I thought I should set the record straight as I was alarmed to read some of the misinformation being posted that is completely false and untrue.
There are only a few reasons why someone would receive an unsolicited sms or txt on their mobile phone from Legal and Commercial:
1. We have been unable to make contact with you by conventional means (post).
2. We have received mail back from Australia Post stating that you have moved address.
3. Your home phone number is no longer connected or has been changed,
4. The only contact information that may be current is your mobile phone number.
5. You have recently been given a new mobile phone number by your telephone provider
and that new number provided to you, previously belonged to the person we are seeking to contact. (you have been given a recycled phone number)
I also think it is important to explain why the text or sms sent to you is not specific in detail.
Current privacy laws prevent us (or any debt collection agency) from being explicit with regards to debts owed and additional information including (DOB) date of birth etc unless we have already established the identity of the person we have been trying to contact. Until we can confirm that we are talking to the correct person, we are forbidden by current privacy laws to send that information out on sms or txt or by any other means. This protects the privacy of the debtor and ensures compliance to current laws. More importantly it ensures that we are not giving out personal information about yourself to the person who has picked up your old mobile number.
Immediately a layer of uncertainty and suspicion is created when you receive an unsolicited sms or txt from Legal and Commercial. It is very understandable to feel this way when you have never made contact with our office before, and may not even be aware that you have a legitimate debt in your name. There is nothing worse than receiving txt or sms that is not for you.
I trust this post has allayed a few fears and puts things back into perspective as to why you have received an sms or txt from Legal and Commercial.
If you are still uncertain or wary, I am personally available to take your phone call on (03) 9752 6206. If I am unavailable, please leave a message with one of our collection team with a reference to this post and I will do my best to call you back within 24 hours.
Regards Andrew Wall
Legal and Commercial
PS: Txt and sms is a cost effective way to make contact with debtors. Most of the debtors on our books have agreed to pay for costs of recovery in advance if your account moves into default. Legal and Commercial do not charge debtors accounts for the cost of sms or txt although allowed by the contract you signed. So please call and sort out what needs to be sorted.
this IS NOT a scam. when I first received one of these messages I came to this page and saw a heap of people had said it was a scam and not to reply. I've since received several more messages, so today I finally called them. Turns out I have old overdue fees from Video Ezy. If you have received this message I suggest you call and sort out either the money you owe, or the error on their behalf.
AGAIN, this is not a scam.
Of course it's a scam.. only the seriously brain dead couldn't pick it.. Never ever make contact in anyway with these thieves..!!!
Just gave them a call, it is Legal and Commercial.
Text Message wasn't meant for me anyway - phew!
Ican concur with all above comments, they sms me,
i ring back, some rude lady with hositilty issues
tells me it's a case of mistaken identity, whatever!
At least they should be polite....
Donkey is right... its amateur hour!
This is their website, they are debt collectors for video stores: http://www.legalandcommercial.com.au/index.asp
These guys are actually legitimate, if you call and you are not the person mentioned as part of the reference number, they are happy to remove you. It seems they are a mailing house who chase up old customers or debtors. In my case, my old video store from 2006 had given them their debt records to seek and settle. NOT A SCAM.
Hi Guys ,
This is a scam to get your details.
What they do is have a computer software package which scan 10 numbers and makes calls and when the mobile no is active it switches and sends SMS to that no and when you call bake is comes on screen with your mobile no and they can track were you are located within 2 mobile tower locations so they can sound like they have your details so they will ask for you full name address and date of birth DONT GIVE THEM NOTHING !!!!!!!!!!Current laws protect Aussie with fixed mobile accounts with all carriers but the pre paid mobile is open season for scammers
Bloody be careful
I got the following "Our records indicate a matter is unresolved with our client. Please call legal and commercial on (03) 9752 6229. Quote ACC######". I bought a prepaid SIM two days ago with my number on it. It must be a scam.
I was just wondering the same thing - if this is a legit debt then you would be calling me not texting
I received the following message via sms "Our records show an outstanding amount owed to our client. Please call Legal and Commercial on (03) 9752 6229. Quote ACC #848828" to my mobile broadband account number with Optus. I wouldn't even know what the number for the account is off the top of my head (When I recharge I have to go back to the booklet which came in the box) - So how is this remotely legitimate?
I rang them after getting atext message and yes it was legitimate and I had forgotten that i owed money to my dvd shop. i got the text cos i had moved address
It's not a scam, don't like getting sms but I did move address so all they had was my mobile. It was a debt owed to a video store.
Yeah I got the same message as everyone else...
Report it here and hopefully they get shut down:
I have the same Goddard Elliott Lawyers message. I know I don't owe any money or have any outstanding video as mentioned above. My concern is how they got our phone numbers?
Did anyone get any more info on this.
Hey GuysWhat happens is this company goes around to video companies and negotiates a deal for the video store's late fees. From my understanding, they split profits 50/50 with video store for any money reclaimed as these debts are usually a write off. The company sends out a mock up of a legal form to scare you into paying or face court charges haha. Just ignore them!
i got a letter after having a late fee with a network video in quakershill. i didnt know i had one and was apparently from november last year. i went in and paid the late fee on the 9/8 and got another letter dated 20th of this month asking to pay the late fee and a barristers charge for sending the letter. about to call them up and tell them to f*** off..
Hi Guys , This is a scam to get your details.What they do is have a computer software package which scan 10 numbers and makes calls and when the mobile no is active it switches and sends SMS to that no and when you call bake is comes on screen with your mobile no and they can track were you are located within 2 mobile tower locations so they can sound like they have your details so they will ask for you full name address and date of birth DONT GIVE THEM NOTHING !!!!!!!!!!Current laws protect Aussie with fixed mobile accounts with all carriers but the pre paid mobile is open season for scammersBloody be careful
Hey GuysI have the same Goddard Elliott Lawyers message. I know I don't owe any money or have any outstanding video as mentioned above. My concern is how they got our phone numbers?Did anyone get any more info on this.Cheers