Comments on (03) 9752 6229

50.00%
Spam Score
0 complaints this year, 144 total complaints

0 complaints this year, 144 total complaints

Comments on (03) 9752 6229


Zippy

Posted on March 8, 2012
Caller type: Unknown
Location: Australia
Actually it's a legit number. Did a web search for "Legal and Commercial" and got their MAIN switch number. Called the main switch and asked them if the number above was also their line, and they said it was. They checked the ACC# and asked me if I was Ashley. I said I wasn't, so they advised they had the wrong number on record for this Ashley person, and would remove my mobile from their list.
5 found this comment helpful
5

Andrew Wall

Posted on February 12, 2013
Caller type: Debt Collector
Location: Australia
Web reply to (03) 9752 6229

My name is Andrew Wall and I am the owner and founder of the company to which all these posts are referring, Legal and Commercial. (03) 9752 6229.

We are a debt collection agency that services clients from all over Australia.

Recently it was brought to my attention that a number of web sites had many blogs referring to my company and (03) 9752 6299 with regards to unsolicited txt or sms messages.

I thought I should set the record straight as I was alarmed to read some of the misinformation being posted that is completely false and untrue.

There are only a few reasons why someone would receive an unsolicited sms or txt on their mobile phone from Legal and Commercial:

1. We have been unable to make contact with you by conventional means (post).
2. We have received mail back from Australia Post stating that you have moved address.
3. Your home phone number is no longer connected or has been changed,
4. The only contact information that may be current is your mobile phone number.
5. You have recently been given a new mobile phone number by your telephone provider
and that new number provided to you, previously belonged to the person we are seeking to contact. (you have been given a recycled phone number)

I also think it is important to explain why the text or sms sent to you is not specific in detail.

Current privacy laws prevent us (or any debt collection agency) from being explicit with regards to debts owed and additional information including (DOB) date of birth etc unless we have already established the identity of the person we have been trying to contact. Until we can confirm that we are talking to the correct person, we are forbidden by current privacy laws to send that information out on sms or txt or by any other means. This protects the privacy of the debtor and ensures compliance to current laws. More importantly it ensures that we are not giving out personal information about yourself to the person who has picked up your old mobile number.

Immediately a layer of uncertainty and suspicion is created when you receive an unsolicited sms or txt from Legal and Commercial. It is very understandable to feel this way when you have never made contact with our office before, and may not even be aware that you have a legitimate debt in your name. There is nothing worse than receiving txt or sms that is not for you.

I trust this post has allayed a few fears and puts things back into perspective as to why you have received an sms or txt from Legal and Commercial.

If you are still uncertain or wary, I am personally available to take your phone call on (03) 9752 6206. If I am unavailable, please leave a message with one of our collection team with a reference to this post and I will do my best to call you back within 24 hours.

Regards Andrew Wall
Managing Director
Legal and Commercial
PS: Txt and sms is a cost effective way to make contact with debtors. Most of the debtors on our books have agreed to pay for costs of recovery in advance if your account moves into default. Legal and Commercial do not charge debtors accounts for the cost of sms or txt although allowed by the contract you signed. So please call and sort out what needs to be sorted.
3 found this comment helpful
3

This is so dodgy! Andrew Wall, I don't believe you!

Posted on February 23, 2017
Caller type: SMS
Location: Australia
Why is there NOTHING in the media noting Video ezy are colleting debts by text message? Why is the text message not addressed personally. Why is the text message sent from 'OUTSTANDING' with no phone number attached. Why IF there is a debt, was it not collected BEFORE the business went under? Why would I receive a text from this business when I have not visited the store in years?
Why is the website for the 'Legal and Commercial' so dodgy? The link to the privacy statement does not work, and the images are all blurry. Seems pretty dodgy to me. Last 'media' is from 2013. A legitimate business would not portray themselves in this manner.
Reads dodgy as to me. Not falling for it
1 found this comment helpful
1

Nate

Posted on December 10, 2013
Caller type: SMS
Location: Australia
I have blocked them via my phone, i wont be scammed by these asswipes
1 found this comment helpful
1

Jimbob

Posted on August 27, 2012
Caller type: Debt Collector
Location: Australia
this IS NOT a scam. when I first received one of these messages I came to this page and saw a heap of people had said it was a scam and not to reply. I've since received several more messages, so today I finally called them. Turns out I have old overdue fees from Video Ezy. If you have received this message I suggest you call and sort out either the money you owe, or the error on their behalf.
AGAIN, this is not a scam.
1 found this comment helpful
1

Anonymous

Posted on June 26, 2017
Caller type: Debt Collector
Location: Australia
i have tried calling several numbers for this Legal and Commercial place... all lines are busy! i haven't been into a dvd hire store for years, if i had an outstanding balance with them, shouldn't have they called me when it first happened?!!
0 found this comment helpful
0

LB

Posted on May 27, 2017
Caller type: Scam
Location: Australia
Claiming to be debt collector for Blockbuster. Keep in mind Blockbuster declared bankruptcy in 2010 so any debts they claim you have are not valid. Debts older than 6 years fall under the Statute Of Limitations (Statute-Barred Debts) In Australia so you don't actually have a valid debt anymore & it is very unlikely that they still have all the paperwork & proof of a debt.
0 found this comment helpful
0

Riley

Posted on February 22, 2017
Caller type: Unknown
Location: Australia
Refer to http://www.reverseau.com/(03) 5964 2474.html
0 found this comment helpful
0

Dave

Posted on February 21, 2017
Caller type: SMS
Location: Australia
Wife received an SMS today...I first checked this page - They (Legal and Commercial) are legit - but Video Ezy which closed - stuffed up. We were in the store only 3 weeks ago when they held a sale of their DVDs as they were about to close ( yesterday in fact!) - We purchased some DVDs from the store manager... Now, if a DVD from last year was still overdue, don't you think they might have told us -on any one of the many visits and subsequent rentals since the alleged overdue happened. To his credit Andrew wiped the record clean taking our word that the DVD was returned! How easy ( EZY) is it for them to NOT scan a returned item back into their system when you put it in the returns chute..FFS why bother chasing something when clearly it was the store's fault. They wanted to sting us $60 for a crap DVD that we DID return!!!!!.. EZY way to make money after closing! It is not a scam - but the process is seriously flawed! What proof do they have that we didn't return the DVD? - and yet how do we prove that we did? We were customers of that store for many years - with no record of overdue DVDs. But they send in the elephant trackers to chase us - and it never happened. Very rude way to initiate a debt ( alleged ) collection - Treated like criminals when we did NOTHING wrong.. Glad Andrew took us at our word and cleared things and promised to NEVER contact us over the issue again...
0 found this comment helpful
0

David

Posted on January 13, 2017
Caller type: SMS
Location: Australia
Not a scam. They are legit. I moved address, my mum gave me a letter last week. Glad I called them in the end.
0 found this comment helpful
0

adam

Posted on July 20, 2015
Caller type: Unknown
Location: Australia
Does anyone notice that all the people said they owed money to DVD shop? It is weird.

I got the message and I never owed money to DVD shop, because I do not have TV, also I am new to Australia. I do not understand that.
0 found this comment helpful
0

belle

Posted on April 8, 2015
Caller type: SMS
Location: Australia
Got the same message as everyone... called extremely rude for $15, etc really. Hung up so I could check it out as it felt so dodgy. I will definitely make these amateurs with an unfinished web site work for their $15 & than some, glad I found these posts. Encourage everyone to write it up.
0 found this comment helpful
0

michelle

Posted on April 16, 2014
Caller type: Debt Collector
Location: Australia
This is NOT A SCAM. I decided to call them after a couple of messages and found out they had an old address of mine. i had late fees for a video store. just call them and give them the number in your text and let them explain what its for. My friend also got one but when she called they were looking for someone who previously had her number. they removed her number and she no longer gets them
0 found this comment helpful
0

Geoff Stevenson

Posted on March 12, 2013
Caller type: Debt Collector
Location: Australia
Of course it's a scam.. only the seriously brain dead couldn't pick it.. Never ever make contact in anyway with these thieves..!!!
0 found this comment helpful
0

Legit

Posted on November 26, 2012
Caller type: Debt Collector
Location: Australia
Just gave them a call, it is Legal and Commercial.
Text Message wasn't meant for me anyway - phew!
0 found this comment helpful
0

flipper

Posted on October 23, 2012
Caller type: Unknown
Location: Australia
Ican concur with all above comments, they sms me,
i ring back, some rude lady with hositilty issues
tells me it's a case of mistaken identity, whatever!
At least they should be polite....
0 found this comment helpful
0

shrek

Posted on July 10, 2012
Caller type: SMS
Location: Australia
Donkey is right... its amateur hour!
0 found this comment helpful
0

sami

Posted on March 13, 2012
Caller type: Debt Collector
Location: Australia
This is their website, they are debt collectors for video stores: http://www.legalandcommercial.com.au/index.asp
0 found this comment helpful
0

Ben

Posted on March 13, 2012
Caller type: SMS
Location: Australia
These guys are actually legitimate, if you call and you are not the person mentioned as part of the reference number, they are happy to remove you. It seems they are a mailing house who chase up old customers or debtors. In my case, my old video store from 2006 had given them their debt records to seek and settle. NOT A SCAM.
0 found this comment helpful
0

poppa rick

Posted on February 23, 2012
Caller type: SMS
Location: Australia
Hi Guys ,

This is a scam to get your details.
What they do is have a computer software package which scan 10 numbers and makes calls and when the mobile no is active it switches and sends SMS to that no and when you call bake is comes on screen with your mobile no and they can track were you are located within 2 mobile tower locations so they can sound like they have your details so they will ask for you full name address and date of birth DONT GIVE THEM NOTHING !!!!!!!!!!Current laws protect Aussie with fixed mobile accounts with all carriers but the pre paid mobile is open season for scammers

Bloody be careful
0 found this comment helpful
0

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