I purchased wines from them for some time, wine quality winded down over time, the last order never arrived, made several queries over the phone with a mixture of excuses which didn't sound true for over a month, before the young lady who told me several histories revealed to me the order had been lost, and if I wanted another offer of wine, no I want a refund was my answer, and it was refunded next day. But it doesn't end here I continued to receive calls with offers to which I continue to decline and was asked several times why, and again explained I was not happy with their customer service for that earlier experience, one salesman lost its cool on the middle of my explanation and hang up, the next caller received a cool answer and explained the earlier colleague actitud he apologized and again promised to take my name of the records, but still getting calls and text messages with offers, it seems I may have to refer the issue to consumer affairs to stop being bothered any further. Caller: Oak Road Estate - different people
EXACTLY - Absolutely our experience as well. We can't stop them calling. Different numbers. No matter how many times we ask, we have not been removed from their list. We don't know what else we can do.
Liars, scammers and spammers, avoid at all costs! How f*cking dare you, these so called wine dealers are nothing but scammers and scammers! Caller: Many sales people
Have purchased their wine in the past and found it ok, but don’t want any more, they will NOT stop calling, I’ve blocked so many numbers, then they call from a mobile, and now unlisted numbers since I’ve stopped answering them. I can’t ignore these calls as my daughter has medical professionals calling on unlisted numbers. I’ve told them to remove me from their list. It’s pure harassment
Caller: Oak Rd estate
Have told them not to call many times. They still persist. Have blocked their numbers and emails. They ring on new ones. Very unethical!
Caller: They are spamming me
I too am complaining about Oak Road Estate.
They are sending me an email every day even though I have never dealt with them before and never given them permission to send me emails. (The email address that they are using is essentially a spam trap email address, not an email address that I ever use to buy things on the internet / register on web sites / etc. .)
This definitely looks unethical. Unfortunately there is no easy way to know for sure how they got this email address and hence no easy way to know for sure that they are breaking the law. The lack of traceability may be a gap in the law.
Low quality for overprice sticker, so Australina Comment has been removed Caller: Oak Road Estate
Have asked them not to call several times before, and the last time I told them I was an alcoholic and to please please not contact me again.
Guess what? I still receive their emails AND THEY JUST CALLED AGAIN.
Not happy. Don't buy from Oak Road Estate.
Caller: Oak Road Estate
No idea how they got my details but assuming through the purchase of a list as I NEVER signed up for a $50 voucher and DEFINITELY didn't indicate that I'm a shiraz drinker despite their insistance. Have requested removal from their list on 4 different calls now. Pests!
Caller: Oak Road Estate
The wine is of poor quality, not even worth the discounted price.
Caller: Great guy, I can't remember his name, very personable
I have always received great wines, mainly Marlborough Region Sauvignon Blancs at cheaper prices that Dan Murphy and other retail outlets. Great service. I would recommend
I totally disagree with you . I HAVE REPORTED THEM FOR NOT SUPPLYING PRODUCT AS DISCUSSED. I CERTAINLY AM NOT AN EMPLOYEE. . LETS HOPE THEY RECEIVE WHAT THEY DESERVE. MOST CUSTOMERS ARE NOT HAPPY. THAT SPEAKS VOLUMES. Caller: male salesperson
I have received a phone call from one of their salespeople on Wednesday, 8 May 2019 who offered me to buy a box of 12 Australian Shiraz wine for $159 that 'normally sells for $30 per bottle', he said. When I declined he said he 'would sharpen his pencil' and offered it to me for $129 (at 'about $10 per bottle' he said) and express delivery so that I would get it on Friday. The salesperson has also said that if I 'don't like it I can return it for a full refund'. We were going out on Saturday 11 May, so I agreed. Nothing arrived on Friday, but I received a box of 6 bottles of some obscure Italian Syrah today, on 14 May. We have opened one bottle and tried it. I do not believe that this wine could be sold for $30 a bottle, I do not believe it could be sold even for $10, as it is of inferior quality to most Australian $10 Shirazes. I was told a bunch of lies by the salesperson and received not 12, but 6 bottles of inferior wine for $129 at a different time that was agreed on. The manager would not admit these as mistakes, was quite rude and agreed to refund only on return of the wine.
You sound like a disgruntled ex employee. You dont know what your talking about!! you must be a disgruntled ex employee fired for non compliance.. Award winning wines at a excellent price with a money back guarantee.!!! great way to shop for wines. Caller: Jake from Oak Road Estate
Was told it was a 2014 Mitchell Betty and Max Clare Valley shiraz for $129. This was after some dubious discount. I could not find any reference to Michtell's being involved in Betty and Max Clare shiraz. I was promised my money back if I did not like it. I tasted 1 bottle (could have tasted 2) and sent the rest back. I only received $107.50 back.Will buy wine from them again.
I was contacted by one of the representative by phone who gave me certain information on a ‘special’ Sauvignon Blanc.
The claims were:
It sold in Dan Murphy’s – Sail the High Sea’s Sauvignon Blanc is not in their wine portfolio. Only found out what the actual wine was when it was delivered.
It was from New Zealand – it is not, it is from South East Australia
I was to get a $20 voucher applied to the sale and the Total would be $109.00 – it was charged out at $129.00.
My overall opinion of the wine is that it is a quaffing wine, probably not worth $10.75 a bottle, more like $8.50 bottle.
As I was misled in this sale (and I despise deceit), I have requested to be removed from the contact list and not to contact me again. Time will tell!
In short, I shall not be buying from Oak Road again.
I received a call. Do not know how they got my number or email. Offered me a Peter Lehmann. I bought two cases because I know the brand. When it arrived it was labeled Sail the High Seas. I contacted Oak Road and was told the wine was "sourced" from Peter Lehmann and bottled and labeled by Oak Road. I will not do business with dishonest companies. They are picking up the wine next week and I expect a credit. What is wrong with being forthright and honest?
13 complaints this year
50 total complaints
Names found on this numberAddress History Phone Type Latest Holder Numbering Area Last found Other Formats
Wicked on 0408 197 100
Apparently I have an issue with my Telstra internet connection. When I said "that's funny cause...
Anonymous on (02) 8365 9058
Rude and called consistently for weeks - took my number from an unknown source without permission...
Anonymous on (02) 8002 9415
Calls repeatedly. No one talks. Very annoying.
Anonymous on (03) 5842 1916
They are simply trying to sell you wine from their stock. It's not a scam, or even a telemarketer...
Anonymous on (08) 6304 4109
Keep getting calls from this number. Doesn’t leave a message.