Comments on (03) 9319 2000

65.00%
Spam Score
5 complaints this year, 63 total complaints

5 complaints this year, 63 total complaints

Comments on (03) 9319 2000


Catherine

Posted on April 6, 2021
Caller type: Service
Location: Australia
Caller: Telstra NBN

Not a scam - its Telstra NBN department. Case manager for your booking until start to finish so you dont have to deal with multiple people

I asked them to verify my order number so I can ensure they are who they say they are and all information was correct.

As mention in another comment below (was an indian - so dont think its just a scam)
15 found this comment helpful
15

Anonymous

Posted on March 10, 2021
Caller type: Unknown
Location: Australia
Caller: Claims to be from Telstra

Claims to be calling to confirm my NBN installation appointment. I cancelled the NBN installation weeks ago, and told them I didn't want it. I confirmed it had been cancelled in a Telstra shop. They looked it up online, and confirmed it was cancelled.
I have been called twice since then "to confirm my appointment" and when I say I'm not having it connected, they ask for my DOB. Always men with an Indian accent. SCAM
12 found this comment helpful
12

Anonymous

Posted on May 12, 2021
Caller type: Scam call
Location: Australia
Caller: Scammer

100% scam i have nbn already full of lies about new connection, the posts here saying it is legit are by the scammers themselves.

Be warned total scammers!
5 found this comment helpful
5

Anonymous

Posted on January 28, 2021
Caller type: Unknown
Location: Australia
More bullsh*t from supposed "Telstra employee" about an order to install NBN. We already have it. Pure and simple,,,, SCAMMERS! (usually Indian)
4 found this comment helpful
4

Anonymous

Posted on May 23, 2022
Caller type: Company
Location: Australia
Caller: Telstra NBN Connections

NOT a scam. We had changed to a different Telstra NBN service and I had not yet connected new modem to UNI-D 2 port. Caller could tell that I was not yet using the new service so called to check if I needed connection help. I have also called the normal Telstra phone number and have been transferred to the same department. Both times the person had an Indian accent.
3 found this comment helpful
3

Anonymous

Posted on November 20, 2020
Caller type: Unknown
Location: Australia
Annoying
3 found this comment helpful
3

Jake

Posted on January 19, 2021
Caller type: Company
Location: Australia
Caller: Telstra

Telstra calling to confirm if the recently connected NBN service has been installed and advising that a survey would be issued shortly.
2 found this comment helpful
2

Anonymous

Posted on December 23, 2021
Caller type: Unknown
Location: Australia
Called to correct a problem with my NBN. Coincidently it was installed last week and is working fine. I said so and hung up. I later saw an SMS from 0428 112 094 advising that I would receive a call from Telstra. I received a later sms after I hung up, giving me a link and 1800 number to call. The link seemed to go to Telstra, but had an error. I'm not sure if it is legitimat
1 found this comment helpful
1

Kate

Posted on June 9, 2021
Caller type: Company
Location: Australia
Caller: Telstra

Not a scam was real I used my Telstra App to confirm if they had contacted me today and they yes and gave me the Ref#INT number is all good 👍
1 found this comment helpful
1

Anonymous

Posted on May 31, 2021
Caller type: Unknown
Location: Australia
Caller: claims to be from Telstra

I had five phone calls today on my mobile via another mobile number, advising me that my NBN and home phone will be disconnected within 24 hours. The NBN is in my fathers name not mine. I rang Telstra and they told me that they have no idea about any disconnection and that Telstra never ring their customers but send emails or SMS. Just received another call on this number on my husbands mobile saying they are from Telstra. Total scam.
1 found this comment helpful
1

Anonymous

Posted on January 12, 2021
Caller type: Unknown
Location: Australia
Called me to ask for my dad,but I own the NBN verification failed and said could. Not continue sounds very sketchy hope my account won't get hacked
1 found this comment helpful
1

Telstra

Posted on November 17, 2020
Caller type: Company
Location: Australia
I called back number (03) 9319 2000 reached IVR for Telstra.
1 found this comment helpful
1

Anonymous

Posted on February 26, 2024
Caller type: Scam call
Location: Australia
Caller: Scammer pretending to be from telstra

(03) 9319 2698
Scammer bullsh*t artist making up lies will be reporting it to telstras misuse of products
0 found this comment helpful
0

Anonymous

Posted on August 4, 2023
Caller type: Scam call
Location: Australia
Caller: 93192000

We don't even use Telstra for our internet and yet received this call from an Indian call centre saying they are calling from Telstra about our NBN.. not sure how legitimate this is but will be calling Telstra to find out.
Never give details away over the phone people! Be safe
0 found this comment helpful
0

Anonymous

Posted on May 22, 2023
Caller type: Call centre
Location: Australia
Caller: Telstra NBN

Not a scam. Was calling trying to confirm our NBN appointment.
0 found this comment helpful
0

DianeH

Posted on May 10, 2023
Caller type: Company
Location: Australia
Caller: Telstra

This is NOT a scam number. We have upgraded to a different Telstra NBN service and I had inadvertently connected the modem to the wrong port. Telstra could see that we had not yet connected to the new service so were checking to see if I needed help with the connection. I have to confess I was concerned the first time I rang the number (plus a 1800 number that was in mail we received from Telstra) when on both occasions the staff member had an Indian accent but each time I called it I received a lot of assistance from them.
0 found this comment helpful
0

Alan

Posted on May 4, 2023
Caller type: Company
Location: Australia
Caller: Telstra

Not a scam as far as I'm concerned. I contacted Telstra to upgrade my FTTN to FTTP and they said their service center would ring to confirm installation dates etc. and they did.
0 found this comment helpful
0

23 years my ar se

Posted on April 14, 2023
Caller type: Unknown
Location: Australia
Caller: Scammers

One report here say that Telstra NBN has used this number for 23 years - says a person purporting to be working for Telstra (for the same 23 years), funny though that the first connections of NBN only happened in 2010 - so just 13 years ago (you stuffed up scammers by 10 years).
0 found this comment helpful
0

I got a call from this number ...

Posted on April 14, 2023
Caller type: Unknown
Location: Australia
Caller: Scammer

I think the so called legitimate messages here are BS, as I got a call tonight, wanting to confirm my personal details for an up coming Telstra NBN installation - funny that I am NOT with Telstra, and DON'T even have cable nor wire internet at home I use Felix - and run everything at home (internet wise) via hotspotting off my phone (only $35 a month by the way) - so I'm not sure what is going on here. I know that NBN people (with access to peoples accounts) have been selling peoples phone numbers, of people actually planning NBN installations, bit then just eventually get your Cc details as part of their story. Unless you have a verifiable number to call back on (not one someone thatbcalls you to call back on), then I would caution you to give anyone your details) - if they start asking for your Cc, tell them to rack off, and hang up.
0 found this comment helpful
0

I'll only rip you off a little bit

Posted on April 14, 2023
Caller type: Unknown
Location: Australia
Enjoy giving all your money to the scammers - they will gleefully take as much as you give them.
0 found this comment helpful
0

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