Posted on April 6, 2021 Caller type: Service Location: Australia
Caller: Telstra NBN Not a scam - its Telstra NBN department. Case manager for your booking until start to finish so you dont have to deal with multiple people
I asked them to verify my order number so I can ensure they are who they say they are and all information was correct.
As mention in another comment below (was an indian - so dont think its just a scam)
12 found this comment helpful
12
Anonymous
Posted on March 10, 2021 Caller type: Unknown Location: Australia
Caller: Claims to be from Telstra Claims to be calling to confirm my NBN installation appointment. I cancelled the NBN installation weeks ago, and told them I didn't want it. I confirmed it had been cancelled in a Telstra shop. They looked it up online, and confirmed it was cancelled. I have been called twice since then "to confirm my appointment" and when I say I'm not having it connected, they ask for my DOB. Always men with an Indian accent. SCAM
12 found this comment helpful
12
Anonymous
Posted on January 28, 2021 Caller type: Unknown Location: Australia
More bullsh*t from supposed "Telstra employee" about an order to install NBN. We already have it. Pure and simple,,,, SCAMMERS! (usually Indian)
4 found this comment helpful
4
Anonymous
Posted on May 12, 2021 Caller type: Scam call Location: Australia
Caller: Scammer 100% scam i have nbn already full of lies about new connection, the posts here saying it is legit are by the scammers themselves.
Be warned total scammers!
3 found this comment helpful
3
Anonymous
Posted on November 20, 2020 Caller type: Unknown Location: Australia
Annoying
3 found this comment helpful
3
Anonymous
Posted on May 23, 2022 Caller type: Company Location: Australia
Caller: Telstra NBN Connections NOT a scam. We had changed to a different Telstra NBN service and I had not yet connected new modem to UNI-D 2 port. Caller could tell that I was not yet using the new service so called to check if I needed connection help. I have also called the normal Telstra phone number and have been transferred to the same department. Both times the person had an Indian accent.
2 found this comment helpful
2
Jake
Posted on January 19, 2021 Caller type: Company Location: Australia
Caller: Telstra Telstra calling to confirm if the recently connected NBN service has been installed and advising that a survey would be issued shortly.
2 found this comment helpful
2
Anonymous
Posted on December 23, 2021 Caller type: Unknown Location: Australia
Called to correct a problem with my NBN. Coincidently it was installed last week and is working fine. I said so and hung up. I later saw an SMS from 0428 112 094 advising that I would receive a call from Telstra. I received a later sms after I hung up, giving me a link and 1800 number to call. The link seemed to go to Telstra, but had an error. I'm not sure if it is legitimat
1 found this comment helpful
1
Kate
Posted on June 9, 2021 Caller type: Company Location: Australia
Caller: Telstra Not a scam was real I used my Telstra App to confirm if they had contacted me today and they yes and gave me the Ref#INT number is all good 👍
1 found this comment helpful
1
Anonymous
Posted on May 31, 2021 Caller type: Unknown Location: Australia
Caller: claims to be from Telstra I had five phone calls today on my mobile via another mobile number, advising me that my NBN and home phone will be disconnected within 24 hours. The NBN is in my fathers name not mine. I rang Telstra and they told me that they have no idea about any disconnection and that Telstra never ring their customers but send emails or SMS. Just received another call on this number on my husbands mobile saying they are from Telstra. Total scam.
1 found this comment helpful
1
Anonymous
Posted on January 12, 2021 Caller type: Unknown Location: Australia
Called me to ask for my dad,but I own the NBN verification failed and said could. Not continue sounds very sketchy hope my account won't get hacked
1 found this comment helpful
1
Telstra
Posted on November 17, 2020 Caller type: Company Location: Australia
I called back number (03) 9319 2000 reached IVR for Telstra.
1 found this comment helpful
1
Aidan
Posted on February 14, 2023 Caller type: Company Location: Australia
Caller: Telstra NBN Support Team Legitimate Telstra NBN Support Team - Providing an update on the status of my NBN Upgrade.
0 found this comment helpful
0
Anonymous
Posted on January 25, 2023 Caller type: Scam call Location: Australia
Caller: Scam caller Claims to be from Telstra nbn but is fake
0 found this comment helpful
0
Luke
Posted on November 30, 2022 Caller type: Scam call Location: Australia
Caller: Scammers Pretending to Be Telstra Heavily accented person talking some rubbish about Telstra NBN, but Telstra would never contact you about that. I live in an apartment that has an imbedded network, so no NBN connection is possible. (Building already has a private fiber connection) wanted to know my address (They should know, as I pointed out) then my date of birth. Became agitated when I said they were scammers, hung up when I laughed at them.
0 found this comment helpful
0
Tony
Posted on November 25, 2022 Caller type: Company Location: Australia
Caller: Telstra Telstra calling to confirm nbn activation that was ordered on my end, not scam
0 found this comment helpful
0
Anonymous
Posted on November 21, 2022 Caller type: Company Location: United States
Caller: Telstra I can confirm this number is Telstra. I had a call-back booked regarding our Telstra/NBN upgrade from FTTN to FTTP. Our Case Manager, Christina, called from this number, at the scheduled time, to my mobile and home phones. Unfortunately, I both calls but she did leave messages on both phones. Hence, why I know this number is legitimately Telstra.
0 found this comment helpful
0
Vic rattlehead
Posted on September 20, 2022 Caller type: Call centre Location: Australia
Caller: Telstra It is telstra , I've worked for them for nearly 23 years , this number rings me daily . Not a scam for all the people who have no idea
0 found this comment helpful
0
Frank
Posted on September 6, 2022 Caller type: Service Location: Czech Republic
Caller: Telstra. It is Telstra calling. Wanted to know if NBN modem has been delivered for installation.
0 found this comment helpful
0
Matt
Posted on August 22, 2022 Caller type: Company Location: Australia
Caller: Telstra NBN connection Absolutely wasn't a scam call. It's 4:55 pm, i just had a call from this number (i didn't answer). Just this morning i had organized for my telstra connection to move from my current address to our new home which we move into next week. Whilst writing this, a confirmation text from the guy who rang me and left message as well as an email to my registered email address with telstra to confirm the NBN connection at our new premises. I deal with scam emails and calls daily - i screen all my calls that i don't recognize the number to my business, this one was fine. not a scam number in my opinion.
Comments on (03) 9319 2000
Catherine
Posted on April 6, 2021Caller type: Service
Location: Australia
Not a scam - its Telstra NBN department. Case manager for your booking until start to finish so you dont have to deal with multiple people
I asked them to verify my order number so I can ensure they are who they say they are and all information was correct.
As mention in another comment below (was an indian - so dont think its just a scam)
Anonymous
Posted on March 10, 2021Caller type: Unknown
Location: Australia
Claims to be calling to confirm my NBN installation appointment. I cancelled the NBN installation weeks ago, and told them I didn't want it. I confirmed it had been cancelled in a Telstra shop. They looked it up online, and confirmed it was cancelled.
I have been called twice since then "to confirm my appointment" and when I say I'm not having it connected, they ask for my DOB. Always men with an Indian accent. SCAM
Anonymous
Posted on January 28, 2021Caller type: Unknown
Location: Australia
Anonymous
Posted on May 12, 2021Caller type: Scam call
Location: Australia
100% scam i have nbn already full of lies about new connection, the posts here saying it is legit are by the scammers themselves.
Be warned total scammers!
Anonymous
Posted on November 20, 2020Caller type: Unknown
Location: Australia
Anonymous
Posted on May 23, 2022Caller type: Company
Location: Australia
NOT a scam. We had changed to a different Telstra NBN service and I had not yet connected new modem to UNI-D 2 port. Caller could tell that I was not yet using the new service so called to check if I needed connection help. I have also called the normal Telstra phone number and have been transferred to the same department. Both times the person had an Indian accent.
Jake
Posted on January 19, 2021Caller type: Company
Location: Australia
Telstra calling to confirm if the recently connected NBN service has been installed and advising that a survey would be issued shortly.
Anonymous
Posted on December 23, 2021Caller type: Unknown
Location: Australia
Kate
Posted on June 9, 2021Caller type: Company
Location: Australia
Not a scam was real I used my Telstra App to confirm if they had contacted me today and they yes and gave me the Ref#INT number is all good 👍
Anonymous
Posted on May 31, 2021Caller type: Unknown
Location: Australia
I had five phone calls today on my mobile via another mobile number, advising me that my NBN and home phone will be disconnected within 24 hours. The NBN is in my fathers name not mine. I rang Telstra and they told me that they have no idea about any disconnection and that Telstra never ring their customers but send emails or SMS. Just received another call on this number on my husbands mobile saying they are from Telstra. Total scam.
Anonymous
Posted on January 12, 2021Caller type: Unknown
Location: Australia
Telstra
Posted on November 17, 2020Caller type: Company
Location: Australia
Aidan
Posted on February 14, 2023Caller type: Company
Location: Australia
Legitimate Telstra NBN Support Team - Providing an update on the status of my NBN Upgrade.
Anonymous
Posted on January 25, 2023Caller type: Scam call
Location: Australia
Claims to be from Telstra nbn but is fake
Luke
Posted on November 30, 2022Caller type: Scam call
Location: Australia
Heavily accented person talking some rubbish about Telstra NBN, but Telstra would never contact you about that. I live in an apartment that has an imbedded network, so no NBN connection is possible. (Building already has a private fiber connection) wanted to know my address (They should know, as I pointed out) then my date of birth. Became agitated when I said they were scammers, hung up when I laughed at them.
Tony
Posted on November 25, 2022Caller type: Company
Location: Australia
Telstra calling to confirm nbn activation that was ordered on my end, not scam
Anonymous
Posted on November 21, 2022Caller type: Company
Location: United States
I can confirm this number is Telstra. I had a call-back booked regarding our Telstra/NBN upgrade from FTTN to FTTP. Our Case Manager, Christina, called from this number, at the scheduled time, to my mobile and home phones. Unfortunately, I both calls but she did leave messages on both phones. Hence, why I know this number is legitimately Telstra.
Vic rattlehead
Posted on September 20, 2022Caller type: Call centre
Location: Australia
It is telstra , I've worked for them for nearly 23 years , this number rings me daily . Not a scam for all the people who have no idea
Frank
Posted on September 6, 2022Caller type: Service
Location: Czech Republic
It is Telstra calling. Wanted to know if NBN modem has been delivered for installation.
Matt
Posted on August 22, 2022Caller type: Company
Location: Australia
Absolutely wasn't a scam call. It's 4:55 pm, i just had a call from this number (i didn't answer). Just this morning i had organized for my telstra connection to move from my current address to our new home which we move into next week. Whilst writing this, a confirmation text from the guy who rang me and left message as well as an email to my registered email address with telstra to confirm the NBN connection at our new premises. I deal with scam emails and calls daily - i screen all my calls that i don't recognize the number to my business, this one was fine. not a scam number in my opinion.
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