August 26, 2015
    I called back number (03) 8870 7000 reached voicemail of company called NAB.
  • A bit suspect
    November 18, 2015
    Brisbane, Australia
    Somebody just phoned me from this number stating, "This is NAB credit cards. We have a notification involving your credit card. Before we continue, we first need to confirmation that we are speaking to the correct person. Please confirm your Full Name and Date of Birth." I replied, "I don't know who you are so i'm not giving you personal information". She said it was regarding a notification about my credit card but cant tell any more until I give my personal information. She stated that I could check notifications on line or go to a branch, so I said I will go to a branch, I am not giving my personal info over the phone when I don't know for sure who I am speaking with.
  • Andy
    September 11, 2015
    Melbourne, Australia
    Its an internal extension line for the National Australia Bank. Usually they reach you on this number when talking about business rwlated solution. Not spam or scam. If younare called from this number you most likely enquired or are dealing with the NAB
  • Anonymous
    August 31, 2015
    Launceston, Australia
    They rang me but hung up when I answered.
  • Anonymous
    September 23, 2015
    Fitzroy, Australia
    I contacted NAB on their 13 22 65 to check my account after receiving a call from this number. They advised that nobody from NAB had tried to contact me and this call was likely spam. AVOID!
  • Anonymous
    August 26, 2015
    Canberra, Australia
    They call, but hang up after a few rings and don't leave a voicemail.
  • Rachel
    November 23, 2015
    Burleigh, Australia
    NAB left a message re card fraud and the Fraud Operations number to call them back on - this was legitimate.
  • Jenna
    December 15, 2015
    Sydney, Australia
    People on here saying it isn't spam, it might not have been for you but if was for me. They have called me 3 times everytime during work hours but everytime iv rang them back it goes straight to a recording doesn't give you any options whatsoever. I called NAB on the 13 number to be told each time no call had been made to me from NAB. So how is that not spam.
  • EJ
    November 4, 2015
    Victoria, Australia
    They just got added to my Blocked Number list!
  • Mandrew
    May 20, 2016
    Western Australia, Australia
    They call everyday sometimes twice and are out of luck because 99% of the time I'm out of range and they leave no message and I am not a NAB customer
  • stefan
    April 15, 2016
    Canning Vale, Australia
    This is a scam to get people to waste money leaving voicemail messages.. I'm not an NAB customer, so that explanation doesn't wash.. Anyone telling you this is legitimate needs to be treated with suspicion...
  • Anonymous
    May 22, 2017
    Perth, Australia
    hang up on answer
  • Chris
    December 7, 2016
    Crows Nest, Australia
    After reading comments on here, i decided to call NAB on their main number, when i eventually got through to someone they confirmed the call was genuine and that one of their bankers was trying to call me.
    i daresay it was likely as we just moved our home loan to another bank, and they were wondering why.
  • Anonymous
    July 26, 2016
    Sydney, Australia
    I am a nab customer but if it was urgent and important they would leave a voicemail rather than calling and not leaving any message!
  • CC
    May 3, 2016
    Hawthorn, Australia
    Caller left me a voicemail when I didn't answer - confirming they were calling from uBank (part of NAB) about my homeloan application.
    This was a real caller and definitely NAB / uBank. They also emailed me a followup.
  • Confused
    March 14, 2016
    Parramatta, Australia
    Received a missed call from this number, tried calling back and the voicemail said it was a call from UBANK OR NAB. Will call NAB directly to find out the reason for their call
  • CP
    October 22, 2015
    Melbourne, Australia
    Somebody just phoned me from this number stating, "This is Avanti for NAB credit cards. We have information involving your credit card. Before we continue, we first need to confirmation that we are speaking to the correct person. Please confirm your Full Name and Date of Birth." I immediately replied, "NO". She didn't quite know what to say after that. She tried to recover by stating that I could check notifications on my login or just communicate with her over the phone. SCAM
  • Anonymous
    February 15, 2017
    Nundah, Australia
    Legitimate call from NAB
  • Anon Ymous
    February 10, 2016
    Gold Coast, Australia
    If NAB call you, the person who calls "should" make a note somewhere in their electronic customer notes. Sometimes they are unavailable for whatever reason or the person doesn't do this ... so you're correct. 13 22 65 can't always see who called and when.
  • EB
    January 11, 2016
    Buderim, Australia
    I rang nabtrade on the number on their website, was speaking to a customer service assistant. He had to check something and rang me back on this number - was the same person and had all the correct information. Was a legitimate call in my case.

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66 complaints this year

143 total complaints

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