I called back number (03) 8870 7000 reached voicemail of company called NAB. Somebody just phoned me from this number stating, "This is NAB credit cards. We have a notification involving your credit card. Before we continue, we first need to confirmation that we are speaking to the correct person. Please confirm your Full Name and Date of Birth." I replied, "I don't know who you are so i'm not giving you personal information". She said it was regarding a notification about my credit card but cant tell any more until I give my personal information. She stated that I could check notifications on line or go to a branch, so I said I will go to a branch, I am not giving my personal info over the phone when I don't know for sure who I am speaking with. Its an internal extension line for the National Australia Bank. Usually they reach you on this number when talking about business rwlated solution. Not spam or scam. If younare called from this number you most likely enquired or are dealing with the NAB They rang me but hung up when I answered. They call, but hang up after a few rings and don't leave a voicemail. NAB left a message re card fraud and the Fraud Operations number to call them back on - this was legitimate. I contacted NAB on their 13 22 65 to check my account after receiving a call from this number. They advised that nobody from NAB had tried to contact me and this call was likely spam. AVOID! People on here saying it isn't spam, it might not have been for you but if was for me. They have called me 3 times everytime during work hours but everytime iv rang them back it goes straight to a recording doesn't give you any options whatsoever. I called NAB on the 13 number to be told each time no call had been made to me from NAB. So how is that not spam. They just got added to my Blocked Number list! They call everyday sometimes twice and are out of luck because 99% of the time I'm out of range and they leave no message and I am not a NAB customer This is a scam to get people to waste money leaving voicemail messages.. I'm not an NAB customer, so that explanation doesn't wash.. Anyone telling you this is legitimate needs to be treated with suspicion... hang up on answer After reading comments on here, i decided to call NAB on their main number, when i eventually got through to someone they confirmed the call was genuine and that one of their bankers was trying to call me.
i daresay it was likely as we just moved our home loan to another bank, and they were wondering why.
I am a nab customer but if it was urgent and important they would leave a voicemail rather than calling and not leaving any message! Caller left me a voicemail when I didn't answer - confirming they were calling from uBank (part of NAB) about my homeloan application.
This was a real caller and definitely NAB / uBank. They also emailed me a followup.
Received a missed call from this number, tried calling back and the voicemail said it was a call from UBANK OR NAB. Will call NAB directly to find out the reason for their call Somebody just phoned me from this number stating, "This is Avanti for NAB credit cards. We have information involving your credit card. Before we continue, we first need to confirmation that we are speaking to the correct person. Please confirm your Full Name and Date of Birth." I immediately replied, "NO". She didn't quite know what to say after that. She tried to recover by stating that I could check notifications on my login or just communicate with her over the phone. SCAM Legitimate call from NAB If NAB call you, the person who calls "should" make a note somewhere in their electronic customer notes. Sometimes they are unavailable for whatever reason or the person doesn't do this ... so you're correct. 13 22 65 can't always see who called and when. I rang nabtrade on the number on their website, was speaking to a customer service assistant. He had to check something and rang me back on this number - was the same person and had all the correct information. Was a legitimate call in my case.
65 complaints this year
135 total complaints
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