• Anonymous
    April 4, 2017
    Fax Machine
    Condell Park, Australia
    claimed to be All energy who I have account with however they were asking too many questions as to my details so I told them If they don't have these details they are not who they say they are and hung up.
  • Jacob
    June 19, 2017
    Scam
    Sydney, Australia
    I contacted AGL to confirm the number and it is indeed a scam.

    just hang up when you get this number.


    See transcript below:

    ----
    i got a call from this number (03) 8613 9206 claiming to be from AGL
    the operator wanted me to give him personal information. can you confirm tell me if its from AGL?
    Rohit at 16:30, Jun 19:
    I really apologize for that, but this call is not from AGL.
    Rohit at 16:30, Jun 19:
    Thanks for informing us.

    ok - so how come they have my firstname, mobile number and suburb?
    and how do they know im an AGL customer?

    Rohit at 16:31, Jun 19:
    I really appreciate your sincerity, we will investigate on this so that this do not happens in future.
    Rohit at 16:32, Jun 19:
    Please be rest assure, that this will not happen in future.
  • Damien
    May 16, 2017
    Scam
    Kurrajong, Australia
    They keep ringing and asking for personal details, I ended up telling them to get f***ed.
  • Victor
    July 4, 2017
    Unknown
    Castle Hill, Australia
    Call from (03) 8613 9206 today July 4th 2017. Firstly a short, suspicious pause before a pseudo Philipno 'lady' said she was from ASIO (it could have been AGL) and asked me if I was ++++++. I hung up. I have received no further calls.
  • john
    April 26, 2017
    Scam
    Adelaide, Australia
    AGL "survey", asking too many questions about me, I said you have my details, I'm with AGL, why do I have to give then to you AGAIN, said was for secrutiy purposes, SO i also asked a lot of questions of them "for security reasons".... so they hung up.
  • Anonymous
    October 11, 2017
    Unknown
    Engadine, Australia
    They have called twice but i couldn't answer at the time but as it comes up a Melbourne number and I don't know anyone from there did not bother to call back.
  • Anonymous
    October 10, 2017
    Company
    Blacktown, Australia
    I got a call just now saying they were AGL. It's legit.
    I didn't give out any info, they knew my details. They told me what plan I was on & that it was the best one. They asked if I wanted to link my FlyBuys card & said I could call up AGL customer service or link my card online if I didn't feel comfortable giving him my details. His name was Harold & said he is in the Phillipines & works in the call centre for AGL.
    It's a legit phone call.
  • JP
    October 9, 2017
    Unknown
    Kingsville, Australia
    If you use "Mr Number" a phone/call blocker App you won't have to put up with the calls, I blocked them ages ago
  • Anonymous
    October 3, 2017
    Unknown
    Melbourne, Australia
    legitimate AGL call
  • Anonymous
    October 3, 2017
    Scam call
    Surrey Downs, Australia
    You shouldn't hang up on these idiots. Play along and waste their time that is the way to stop them. I spent almost 20 minutes this morning having the time of my life. A week ago I had an Insurance Company scammer call talking about car accidents. After I told him that we had 15 people in the car during the accident who got very excited. Don't they realise that their accents give them away?
  • Anonymous
    September 26, 2017
    Unknown
    Mont Albert, Australia
    This is legit agl. Just got an email confirmation of the call + URL checks out
  • Anonymous
    September 25, 2017
    Scam
    Mont Albert, Australia
    THIS IS NOT AGL.
    Asked to confirm my address. Asked if I wanted to sign up for savings. Later asked if I wanted to donate to a Forrest Protection NGO.
    Don't trust anyone who asks for payment details unless you know the number for sure.
  • Jade
    September 25, 2017
    Unknown
    Emu Heights, Australia
    I received a call from the number, sounded suss so I called agl. They confirmed that the consultant is from agl and that it was not a scam.
  • David
    August 31, 2017
    Scam
    Sydney, Australia
    They have called me twice.
    The first was about a car accident in the last twelve months. They hung up when I started questioning them.
    The second kept asking 'Can you hear me David?' DO NOT answer them!
  • Anonymous
    August 24, 2017
    Unknown
    Melbourne, Australia
    just those people from energy company. keep calling and it's so annoying
  • annon
    August 14, 2017
    Unknown
    Western Australia, Australia
    That's interesting because we're with AGL and they called me too from this number and trying to confirm my details too.
  • Cbbb
    August 4, 2017
    Unknown
    Toowong, Australia
    Same dodgy experience as everyone else. Asking for dob, street number etc and when challenged they said good bye.
  • Justin
    August 3, 2017
    Unknown
    Concord, Australia
    Calls me daily!
  • Corey
    July 28, 2017
    Scam
    Bella Vista, Australia
    Missed a call from this number seemed abit suspicious, did some research mostly from reverse Australia and can indeed confirm this is a scamming company claiming to be AGL.
    Blocked there number and have been getting constant voicemails being left by this so called company.
  • Dwain
    July 20, 2017
    Telemarketer
    Melbourne, Australia
    AGL Energy, Sales Team... no harm, tell them to take you off their list if you do not want them to call. Based overseas.

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24 complaints this year

24 total complaints

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