• Jacob
    June 19, 2017
    Scam
    Australia
    I contacted AGL to confirm the number and it is indeed a scam.

    just hang up when you get this number.


    See transcript below:

    ----
    i got a call from this number (03) 8613 9206 claiming to be from AGL
    the operator wanted me to give him personal information. can you confirm tell me if its from AGL?
    Rohit at 16:30, Jun 19:
    I really apologize for that, but this call is not from AGL.
    Rohit at 16:30, Jun 19:
    Thanks for informing us.

    ok - so how come they have my firstname, mobile number and suburb?
    and how do they know im an AGL customer?

    Rohit at 16:31, Jun 19:
    I really appreciate your sincerity, we will investigate on this so that this do not happens in future.
    Rohit at 16:32, Jun 19:
    Please be rest assure, that this will not happen in future.
  • Anonymous
    April 4, 2017
    Fax Machine
    Australia
    claimed to be All energy who I have account with however they were asking too many questions as to my details so I told them If they don't have these details they are not who they say they are and hung up.
  • Anonymous
    October 3, 2017
    Scam call
    Australia
    You shouldn't hang up on these idiots. Play along and waste their time that is the way to stop them. I spent almost 20 minutes this morning having the time of my life. A week ago I had an Insurance Company scammer call talking about car accidents. After I told him that we had 15 people in the car during the accident who got very excited. Don't they realise that their accents give them away?
  • Damien
    May 16, 2017
    Scam
    Australia
    They keep ringing and asking for personal details, I ended up telling them to get f***ed.
  • Anonymous
    July 12, 2018
    Nuisance call
    Australia
    Constant missed calls from this number and they NEVER leave a message. I refuse to answer now
  • Corey
    July 28, 2017
    Scam
    Australia
    Missed a call from this number seemed abit suspicious, did some research mostly from reverse Australia and can indeed confirm this is a scamming company claiming to be AGL.
    Blocked there number and have been getting constant voicemails being left by this so called company.
  • john
    April 26, 2017
    Scam
    Australia
    AGL "survey", asking too many questions about me, I said you have my details, I'm with AGL, why do I have to give then to you AGAIN, said was for secrutiy purposes, SO i also asked a lot of questions of them "for security reasons".... so they hung up.
  • Dwayne
    August 6, 2018
    Unsolicited call
    Australia
    At first I thought this was a scam. A woman phoned me on my mobile and claimed to be from AGL. She told me what suburb I live in and then asked me for my address. I was not comfortable telling her so I asked her to email me to prove that she really was from AGL and not a scammer. She refused to do it so I hung up.

    I then phoned AGL and asked if they had tried to contact me. The man looked into my account and said yes they had tried to but I refused to confirm my details. They made out it was MY fault when in reality they are the ones to blame. It was them who phoned me so they have the responsibility to prove to me who they are. I do not agree with how they make contact. They need to be more mindful of security and help us to have peace of mind by confirming who they are.
  • Victor
    July 4, 2017
    Unknown
    Australia
    Call from (03) 8613 9206 today July 4th 2017. Firstly a short, suspicious pause before a pseudo Philipno 'lady' said she was from ASIO (it could have been AGL) and asked me if I was ++++++. I hung up. I have received no further calls.
  • Anonymous
    October 15, 2018
    Unknown
    Australia
    Caller: A man called saying he was from AGL, American accent. (03) 8613 9206

    I thought it was regarding smart meters, which I don't want, but he wanted to know if
    I was happy with my AGL account, and wanted to go into a big conversation about this.
    I was cooking, so told him to ring me back in 15 mins. Then I checked this site, as I am
    not in good health, and didn't want some bogus caller. That number did
    rang back again, I didn't answer. He didn't leave a message.
  • Janna
    September 11, 2018
    Unknown
    Australia
    Caller: A lady purporting to be from AGL, She knew my name and wanted my other details

    I did not give her any other details and I asked her to tell me my account number and my address, she said that she had it in front of her including my address, so I asked her again to tell me MY address, but no she did not want to give me my address. so I hung up, I am on do not call, so much for that.
  • Anonymous
    September 2, 2018
    Unknown
    Australia
    one of many calls in the last few days, I got so angry called them a bunch of F@#ing moronic amateurs, because so sick of these calls and they always have an accent and they talked right over the top of me, even abuse didn't work LOL..Blocking the calls is the only option really
  • Anonymous
    August 20, 2018
    Scam call
    Australia
    Caller: AGL Scam

    I just recieved a call from these guys claiming to be AGL.

    They confirmed my name and address then requested my account number/ details to determine "what savings i'd be eligible for".

    He was pushy and sounded very unprofessional.

    I hung up on them.
  • Comment Removed
    August 6, 2018
    Australia
    Comment has been removed
  • Anonymous
    May 28, 2018
    Scam call
    Australia
    AGL scam i can't believe they are still using this number .
    don't answer this call
    i would really like to know how they got my number and name from AGL in the first place
  • Anonymous
    April 30, 2018
    Unknown
    Australia
    Still calling purporting to be AGL.
  • Anonymous
    April 24, 2018
    Unknown
    Vietnam
    Just got a call from them whilst I am in Vietnam with my phone turned off so no issue. Worth noting they are still trying!
  • Anonymous
    April 19, 2018
    Call centre
    Australia
    It’s a legit phone number. I called AGL to confirm. They apparently called To ensure I was getting the best deal, which I was. Don’t see why they were calling then....
  • Anonymous
    April 17, 2018
    Telemarketer
    Australia
    They have called me today and claimed they are from AGL. Wanted my personal info and address.

    Just to say I am NOT going to give any info over the phone if you are from AGL you should know my address.
  • Anonymous
    March 20, 2018
    Scam call
    Australia
    Same as everyone else - they've left me a voicemail saying they're calling from AGL. When I called the AGL line direct, they had no record of the call.

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Spam Score
97.50%

18 complaints this year

42 total complaints

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