claimed to be All energy who I have account with however they were asking too many questions as to my details so I told them If they don't have these details they are not who they say they are and hung up. I contacted AGL to confirm the number and it is indeed a scam.
just hang up when you get this number.
See transcript below:
i got a call from this number (03) 8613 9206 claiming to be from AGL
the operator wanted me to give him personal information. can you confirm tell me if its from AGL?
Rohit at 16:30, Jun 19:
I really apologize for that, but this call is not from AGL.
Rohit at 16:30, Jun 19:
Thanks for informing us.
ok - so how come they have my firstname, mobile number and suburb?
and how do they know im an AGL customer?
Rohit at 16:31, Jun 19:
I really appreciate your sincerity, we will investigate on this so that this do not happens in future.
Rohit at 16:32, Jun 19:
Please be rest assure, that this will not happen in future.
They keep ringing and asking for personal details, I ended up telling them to get f***ed. Call from (03) 8613 9206 today July 4th 2017. Firstly a short, suspicious pause before a pseudo Philipno 'lady' said she was from ASIO (it could have been AGL) and asked me if I was ++++++. I hung up. I have received no further calls. AGL "survey", asking too many questions about me, I said you have my details, I'm with AGL, why do I have to give then to you AGAIN, said was for secrutiy purposes, SO i also asked a lot of questions of them "for security reasons".... so they hung up. They have called twice but i couldn't answer at the time but as it comes up a Melbourne number and I don't know anyone from there did not bother to call back. I got a call just now saying they were AGL. It's legit.
I didn't give out any info, they knew my details. They told me what plan I was on & that it was the best one. They asked if I wanted to link my FlyBuys card & said I could call up AGL customer service or link my card online if I didn't feel comfortable giving him my details. His name was Harold & said he is in the Phillipines & works in the call centre for AGL.
It's a legit phone call.
If you use "Mr Number" a phone/call blocker App you won't have to put up with the calls, I blocked them ages ago legitimate AGL call You shouldn't hang up on these idiots. Play along and waste their time that is the way to stop them. I spent almost 20 minutes this morning having the time of my life. A week ago I had an Insurance Company scammer call talking about car accidents. After I told him that we had 15 people in the car during the accident who got very excited. Don't they realise that their accents give them away? This is legit agl. Just got an email confirmation of the call + URL checks out THIS IS NOT AGL.
Asked to confirm my address. Asked if I wanted to sign up for savings. Later asked if I wanted to donate to a Forrest Protection NGO.
Don't trust anyone who asks for payment details unless you know the number for sure.
I received a call from the number, sounded suss so I called agl. They confirmed that the consultant is from agl and that it was not a scam. They have called me twice.
The first was about a car accident in the last twelve months. They hung up when I started questioning them.
The second kept asking 'Can you hear me David?' DO NOT answer them!
just those people from energy company. keep calling and it's so annoying That's interesting because we're with AGL and they called me too from this number and trying to confirm my details too. Same dodgy experience as everyone else. Asking for dob, street number etc and when challenged they said good bye. Calls me daily! Missed a call from this number seemed abit suspicious, did some research mostly from reverse Australia and can indeed confirm this is a scamming company claiming to be AGL.
Blocked there number and have been getting constant voicemails being left by this so called company.
AGL Energy, Sales Team... no harm, tell them to take you off their list if you do not want them to call. Based overseas.
24 complaints this year
24 total complaints
Anonymous on (07) 3077 9388
so sort of selling /survey...presume offshore call centre ...nuisance!!
Anonymous on (02) 9003 4356
I had a call from this number today - so tired of all the calls I am getting that I do not answer...
I Called Back on (08) 7111 3394
I called back number (08) 7111 3394 rang once then goes to busy tone.
Anonymous on (07) 3063 9631
Vic Goodman,... on (03) 9646 4744
Can you please email Craig Joel's personal email address to me (at bevvickiwi @ hotmail.com)....