• Remo R
    July 4, 2017
    Unknown
    Australia
    Yes it's FedEx its probably sometime you ordered from overseas and you need to pay Gst and custom expenses because it's over $1000.00 in value.
  • it's a scam!
    September 24, 2018
    Scam call
    Australia
    Caller: scammers

    do not believe all the fake reviews saying it is fedex, it is not fedex, it's really a scam.
  • I am a legitimate Company Making you all aware of this Fedex Scam PLEASE READ
    September 16, 2019
    Scam call
    Australia
    Caller: Fedex Maybe or a scam part of Fedex...either way its a scam....Trust me PLEASE READ

    These people do this all the time, I import from overseas and i am aware of any duties and taxes that i have to pay, knowledge is the key to overcoming this scam, yes it is a scam, as i constantly get asked to pay duties from these people when i know i do not, but each time they try it on to extract extra cash out of me, the scam is part of Fedex as they know my name and business. Always ask for an invoice to be sent to you to breakdown the costs, you will soon see where they are adding additional dollars to your bill, what annoys me the most is these people are getting away with daylight robbery and nothing is being done about it, when the truth finally comes out, they just say sorry it was a mistake. I pray & hope this helps everyone, stay safe.
  • Anonymous
    August 13, 2018
    Unknown
    Australia
    Caller: Fedex

    It is Fedex, I was receiving something from overseas and customs wanted to confirm the contents of the parcel. It's not over $1000 or anything like that.
  • Fedex
    April 4, 2017
    Telemarketer
    Australia
    I called back number (03) 7001 1487 spoke to a guy who said company name is Fedex.
  • Alan
    July 26, 2018
    Unknown
    Australia
    Caller: FedEx

    This is a valid FedEx number. They rang but did not leave a message. A few minutes later I received an email from Fedex with a shipping document for an item I had ordered from the US. The email said:
    "Your shipment is currently delayed under clearance process. We immediately require your FULL NAME for customs clearance. Please supply the required info to this email with your tracking number on the subject."
    As the shipping document only had my first name initial FedEx just needed my full name. No problems. Yes, they should have left a message to say who they were, but its a high volume company.....
  • Anonymous
    July 6, 2018
    Company
    Australia
    Not spam. Actually FedEx, and you probably have to pay GST and Import charges.
  • Anonymous
    June 26, 2018
    Unknown
    Australia
    It is a scam. I have no reason for Fedex to call me. I did not recognise the number so I did not answer.
  • Anonymous
    March 8, 2018
    Unknown
    Australia
    Legitimate FEDEX call about an incomplete address on a package I was expecting from the US.
  • Senior
    September 3, 2017
    Unknown
    Australia
    Fedex scammer
  • Anonymous
    February 3, 2020
    Unknown
    Australia
    Caller: They said Fedex

    I have now received two calls at work from this number. I do not order anything for work from the States, or anywhere else for that matter, and the caller talks so fast I cannot get the tracking number written down, even if I did want to check on it. I deleted both phone messages.
  • Anonymous
    January 23, 2020
    Unknown
    Australia
    Caller: FedEx

    Legit Fedex call. If you buy something from Amazon or another retailer that uses Fexex and they need to reach you for something, this number will call you.
  • Anonymous
    January 23, 2020
    Scam call
    Australia
    Caller: Fedex

    DEFINITELY SCAM!!!
  • Anonymous
    November 27, 2019
    Unknown
    Australia
    Caller: FedEx

    Was FedEx calling regarding an Amazon parcel i ordered from the US. Needed to confirm full name for customs clearance. Not a scam.
  • Anonymous
    November 13, 2019
    Company
    Australia
    Caller: Fedex

    Fedex
  • Anonymous
    November 8, 2019
    Unknown
    Australia
    Yes its definately Fedex why they have too ring 7 times I am not sure!!
  • David
    September 13, 2019
    Company
    Australia
    Caller: FedEx

    Legit call from FedEx regarding incomplete paperwork for an inbound shipment.
  • Danni
    September 4, 2019
    Unknown
    Australia
    Caller: Fedex

    This is a real number, It might come up on your phone as a potential fraud but it is real, if you don't trust it call fedex direct 132610 or if its customs use the 1800 111 112.
  • Tia
    August 2, 2019
    Company
    Australia
    Caller: Fedex???

    So I got paranoid because of all the people here saying it is a scam so although I really was expecting a parcel from the US and to pay customs, I called Fedex on their listed number of 132610 and paid the duties/tax that way. They confirmed that I needed to pay customs.
    I suggest people do that if they feel nervous but are really expecting a parcel and don't want to call back on that number.
  • Anonymous
    July 25, 2019
    Company
    Australia
    Caller: Fedex

    DISREGARD EVERYONE THAT SAYS ITS A SCAM.

    This is Fedex
    I got two missed calls from this number they left a message informing me that they were Fedex and I owe tax on an item I ordered from US. I called back they asked for my tracking number and all my details came up. I was owing gst on an item over $1000aud which I was expecting from the US.
    I then further investigated as all the people saying it’s a scam got me worried. Called the official fedex customer service line. Where I shared my tracking number. They were then able to identify myself and where my purchase is being delivered. I then asked him if he can clarify that the number I just called back to pay gst isn’t a scam as I was worried. He told me not to worry that number is the “Duty and Tax Team” and everything was legit.
    Both customer service staff were Filipino! - from the Duty and Tax Team (03) 7001 1487 and the Fedex Customer service number I called myself from their official website.
    I hope this puts all scam claimers to bed. As they had me freaked out and they are wasting everyone's time.

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4 complaints this year

8 total complaints

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