Comments on (02) 9174 3000

100.00%
Spam Score
37 complaints this year, 220 total complaints

37 complaints this year, 220 total complaints

Comments on (02) 9174 3000


Anonymous

Posted on June 25, 2025
Caller type: Unknown
Location: Australia
Caller: Optus

Im not sure weather it was actually Optus, as I was actually in the phone to them earlier in the day, but this time asked a bunch of question’s
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Anonymous

Posted on June 17, 2025
Caller type: Unknown
Location: Australia
Wanted access on my computer - said he noticed my internet was down
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Anonymous

Posted on June 7, 2025
Caller type: Service
Location: Australia
Caller: possibly optis

The person on the call enquired if l was happy with result of the technician call out and speed of service and if it was resolved within 24hrs, no requirement to surrender full name or account details, they knew my Christian name and obviously the number they rang.
This was done day after my NBN issue was solved.
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Anonymous

Posted on May 29, 2025
Caller type: Scam call
Location: Australia
Caller: Recording saying welcome to optus

I rang Optus on their 133 number. They had no record of ringing me. This is a scam call
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Snowy

Posted on May 27, 2025
Caller type: Scam call
Location: Australia
Caller: I don’t know

I received a call from this number a few time each time they left a voice message they said different things. One left a voice message saying they were from central drug or assistance I don’t even know them or how they got my details,. The other message was someone trying to sell me insurance.
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Optus is

Posted on May 20, 2025
Caller type: Unknown
Location: Australia
Optus is the worst communication company in Australia and I can't wait till I get rid of them
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Anonymous

Posted on May 20, 2025
Caller type: Other
Location: Australia
Caller: 91743000

It's definitely Optus with no name but my phone is stopping it because it's coming up as scam or spam.
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Anonymous

Posted on May 11, 2025
Caller type: Unknown
Location: Australia
Caller: "Optus Case Management Team"

Scam!! Left a voicemail, asking me to call them baxk
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Denis

Posted on May 9, 2025
Caller type: Unknown
Location: Australia
Caller: (02) 9174 3000

They have been calling me odd hrs not knowing where they got my number,they say the want to connect me with wifi, I was innocent, have checked their numbers here and see you talk about, too bad
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Anonymous

Posted on May 9, 2025
Caller type: Company
Location: Australia
Caller: Optus

This number is legitimately Optus. My husband called them and they called back using this number
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Optus NBN customer

Posted on May 3, 2025
Caller type: Call centre
Location: Australia
Caller: (02) 9174 3000

Optus called me back on this number relating to a Case number I had with them. To confirm they typed in the case chat window. UNless they have access to the My Optus chat network somehow and my case number then it's legit.
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Anonymous

Posted on April 23, 2025
Caller type: Unknown
Location: Australia
Was Optus calling, confirmed via my optus AP aswell.
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They just had the nerve to ring me on Good Friday. WTF

Posted on April 18, 2025
Caller type: Unknown
Location: Australia
Caller: Going by the other m spam, it’s optus.

Had the nerve to ring on GOOD FRIDAY.
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Anonymous

Posted on March 26, 2025
Caller type: Company
Location: Australia
Confirmed as Optus checking in on a ticket i raised. in my experience this number is legit
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Anonymous

Posted on March 25, 2025
Caller type: Unknown
Location: Australia
Caller: Unknown

Had a call from this number. Did not answer and did not leave a message. Seeing the previous complaints, I would say it was a spam call. I have not been with optus for over 20 years so no reason for them to be calling me.
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Anonymous

Posted on March 21, 2025
Caller type: Unknown
Location: Australia
Caller: (02) 9174 3000

"I was literally on the phone to optus and missed a call from this number."

Same here! TWICE..!! Was going to merge the call with actual optus call, but they didn't speak..!
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Anonymous

Posted on March 3, 2025
Caller type: Scam call
Location: Australia
Scam call Indian lady pretending to be optus, told her not to call and calls again
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Anonymous

Posted on February 26, 2025
Caller type: Telemarketer
Location: Australia
Caller: Optus

Lady called claiming to be from Optus. Wanted to know why I had transferred my service to another provider even though I had already completed their online survey. She was laughing with her colleagues and not paying attention when I responded which I found inappropriate. She then proceeded to offer me a deal to switch back to Optus. I explained that I had no intention of transferring back but before I could end the call she interrupted me and kept insisting. She then proceeded to claim that my new provider doesn't offer 5g so I should switch back which is a lie and I could literally see the 5g network connection on my phone at that very moment. Do yourself a favour and ignore calls from this number.
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Anonymous

Posted on February 21, 2025
Caller type: Unknown
Location: Australia
Use true caller it blocks them
0 found this comment helpful
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Anonymous

Posted on February 19, 2025
Caller type: Company
Location: Australia
Caller: OPTUS

A legitimate call from Optus to confirm if I was happy with the service the NBN technician provided and to confirm they have been monitoring my internet usage and are confident the issue has now been resolved.
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