Comments on (02) 9174 3000

100.00%
Spam Score
82 complaints this year, 175 total complaints

82 complaints this year, 175 total complaints

Comments on (02) 9174 3000


H

Posted on September 6, 2023
Caller type: Unknown
Location: Australia
Caller: Optus customer service

NOT SPAM or SCAM.
Optus genuinely following up on a new 5G home wifi service bought last week. Great service so far.
0 found this comment helpful
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H

Posted on September 6, 2023
Caller type: Service
Location: Australia
Caller: (02) 9174 3000

This was Optus calling to check in on my new home 5G wifi service. NOT SPAM CALL. This is actually optus.
Great service so far with optus 5G, better than NBN rubbish.
0 found this comment helpful
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Anonymous

Posted on September 5, 2023
Caller type: Unknown
Location: Australia
I had just spoke to Optus then missed this call. Then I googled number to find all these complaints
0 found this comment helpful
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Anonymous

Posted on September 5, 2023
Caller type: Company
Location: Australia
Caller: Optus

Legitimate call from Optus regarding an order placed the day prior to confirm details.
0 found this comment helpful
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Anonymous

Posted on September 4, 2023
Caller type: Unknown
Location: Australia
Caller: They said they were from 24/7 then when asked later they said optus

They knew my name & said they could get a discount as I had been an Optus customer for over 4 years. Said they were from Optus. They asked me to confirm my postcode, I didn't. I asked to call them back and they said they could call me back. I said I would call Optus back and they said okay and hung up.
Seemed like a scam.
0 found this comment helpful
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Anonymous

Posted on August 29, 2023
Caller type: Unknown
Location: Australia
im not going to lie this made me laugh so hard
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Anonymous

Posted on August 21, 2023
Caller type: Company
Location: Australia
Caller: OPTUS

its legit,
optus
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Anonymous

Posted on August 18, 2023
Caller type: Scam call
Location: Australia
Caller: Heavy accent female claimed to be some company i couldn't undertand on behalf of OPTUS

Left a voicemail. In the same minute, received an SMS claiming from OPTUS saying "we need to talk to you about your Optus Order. Pls Call us on 1300 303 723 with ref: xxxxxxxx - i didn't order anything from Optus.
0 found this comment helpful
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Anonymous

Posted on August 16, 2023
Caller type: Unsolicited call
Location: Australia
Caller: I have this number blocked based on this website.

Going by all the other messages saying this number is a scam, this message may have been posted by the scammer.
0 found this comment helpful
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Anonymous

Posted on August 15, 2023
Caller type: Scam call
Location: United States
Caller: Scam from Optus

Guy said he was from Optus and I was chosen for a free phone upgrade. I just hung up.
0 found this comment helpful
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alexandrakrystynarowleslexi@gmail.com

Posted on August 6, 2023
Caller type: Unknown
Location: Australia
Caller: Optus i think by the Rest of description of Phone Number as ID First b4 answerlng unown mobile Phone AS i tried to explan Previous

Why No Name of company
0 found this comment helpful
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Anonymous

Posted on July 31, 2023
Caller type: Unknown
Location: Australia
Caller breathed into the phone then hung up on me when answered. Checked here and I’m now unsure if Optus or scammer.
Blocked. & Deleted.
0 found this comment helpful
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Anna

Posted on July 28, 2023
Caller type: Unknown
Location: Australia
Caller: A male person

Received a call just now from this number who said he was from Optus and as I have been with Optus for over 10;years Optus were going to give me a free mobile phone for only $1 . I said so do I have to give you my banking details now? As I won't be doing that but he said as I pay by direct debit they will have my details. He then asked for my date of birth but I said this is a scam and I am not going to give you my details and he then got annoyed and said it's not a scam but I said you may or not be one but I have no way of knowing. So I hung Up
0 found this comment helpful
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Anonymous

Posted on July 27, 2023
Caller type: Unknown
Location: Australia
Keeps calling. Never leaves a message. Following Optus hack I now only answer recognised numbers. If important they should leave a message.
0 found this comment helpful
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Andy

Posted on July 26, 2023
Caller type: Scam call
Location: United States
Caller: I dont know

Didn't answer - just wanted to let everyone know I also received a call from this same number. I find it weird that if it is a scam call (and I'm pretty sure it is), why do the scammers use the same number? I mean, there are nine pages of scam alerts here. Weird, & kinda sad & amateur. Don't they know about reverse Australia? Bogans.
0 found this comment helpful
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Anonymous

Posted on July 25, 2023
Caller type: Unknown
Location: Australia
I have just had an NBN tech to my place because of the internet dropping out, and a few hours later had two calls from this number so it's probably about the service but I still didn't answer it
0 found this comment helpful
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spudd0

Posted on July 25, 2023
Caller type: Scam call
Location: Australia
I didn't say anything when I answered. I could hear the sounds of a call centre in the background. It hung up after about 30 seconds. Looking at the information here, it is probably just as well the person didn't say anything because my tolerance of these arsholes has hit rock bottom and they would have got an earful!!!
0 found this comment helpful
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Anselma Borroni

Posted on July 22, 2023
Caller type: Unknown
Location: Australia
Caller: Did not mention her name

Please block this number, she repeteadly calling me no matter How many times I block the number.. chinese woman’s voice calling me
0 found this comment helpful
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Anonymous

Posted on July 20, 2023
Caller type: Call centre
Location: Australia
Caller: Vik

This is indeed Optus as I was waiting for a call from them. Maybe it was spoofed at some point around the time of the data breach. Maybe it's still happening.
Yes they will ask your name, DOB, postcode and one-time code but after that followed one of the most understanding and pleasant customer service experiences I have ever received regarding an overdue amount I was having trouble paying.
Yes it is a noisy call centre, yes the English could be slightly better but damn I am impressed with the service and empathy I received from Vik.
0 found this comment helpful
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Anonymous

Posted on July 17, 2023
Caller type: Unknown
Location: United States
I didn't answer, they left no message
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