Comments on (02) 9174 3000

100.00%
Spam Score
37 complaints this year, 220 total complaints

37 complaints this year, 220 total complaints

Comments on (02) 9174 3000


Paul

Posted on January 24, 2023
Caller type: Unknown
Location: Australia
I had missed numerous calls from this number on a daily basis for weeks. I have just answered the call for them to hang up straight away. Scammers for sure.
2 found this comment helpful
2

Anonymous

Posted on March 7, 2024
Caller type: Unknown
Location: Australia
Phone rang and I it stopped before I could pick up the phone . Assumed it was a scam. I have been in rouch with Optus this week so presumably it was their contractor as per other posts. Not going to ring them back.
1 found this comment helpful
1

Anonymous

Posted on December 21, 2023
Caller type: Unknown
Location: United States
Caller: Optus may be

If this is a scam call. They have too much recent information to my actions on the Optus account.
The only explanation is they have access to Optus system in realtime.
They try to convince me to give them information to transfer phone number to my name. I suspect they will use it against sterling my phone number.
1 found this comment helpful
1

Debs

Posted on December 5, 2023
Caller type: Company
Location: Australia
Caller: 24/7 on behalf of Optus.

Subcontractor of Optus who persist in calling and not leaving voicemail. When I initially contacted Optus, I specifically asked not to be phoned and to be contacted via email. They never take any notice. I don't answer unknown numbers, as I'm sick and t owed of fending of scam calls since being caught up in the Optus data breach.
1 found this comment helpful
1

Anonymous

Posted on July 4, 2023
Caller type: Unknown
Location: Australia
Caller: Said they were Optus

Checked with Optus and (07) 9174 3000 was not one of there numbers and said to disregard the number
1 found this comment helpful
1

Anonymous

Posted on October 11, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

This is legit related to my complaint regarding their data breach
1 found this comment helpful
1

Anonymous

Posted on October 10, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

Number is genuine form Optus Call Centre. Responding to an online query I had made.
1 found this comment helpful
1

Anonymous

Posted on October 7, 2022
Caller type: Unknown
Location: Australia
Caller: Optus technical

Optus returning call re technical issue.
Legit number
1 found this comment helpful
1

Anonymous

Posted on October 5, 2022
Caller type: Unknown
Location: Australia
Caller: Optus

This is a legit Optus number. I have been having issues with my NBN (pre-cyber attack) and Optus case management just phoned to let me know there is an outage with NBN affecting 36 customers and they will be monitoring my services. I have also just received an SMS to say the above.
1 found this comment helpful
1

Anonymous

Posted on September 12, 2022
Caller type: Unknown
Location: Australia
Did not leave a message.
Possible scam.
1 found this comment helpful
1

Gotban email and call from

Posted on August 22, 2025
Caller type: Unknown
Location: Australia
Git a call from Rashid yesterday said he was from Optus Customer support I checked the number and its not optus it's from 24/7 so I hung up I later received a message from the same dude apparently after contacting the industry ombudsman I won't be answering and I'll be blocking the number.. total scammer..
0 found this comment helpful
0

Anonymous

Posted on August 12, 2025
Caller type: Telemarketer
Location: Australia
Caller: Pizza from optus

Pizza from Optus wanting me to contact him on (02) 9174 3000
0 found this comment helpful
0

Anonymous

Posted on July 25, 2025
Caller type: Unknown
Location: Australia
Caller: Optus Case Management

Its Optus Case Management - They call if you use webchat or via their app to open a support case/log a fault.
They are genuine, once you confirm your name, number, post code they send a sms from Optus number to be able to access your file and troubleshoot.
They were persistent with the follow up calls as I missed them a couple of times.
But very helpful, resolved my complaint and back up and running
0 found this comment helpful
0

Anonymous

Posted on July 14, 2025
Caller type: Scam call
Location: Australia
Caller: Pajeet pretending to be Optus

Pajeet pretending to be Optus. Knew my first name. Told him he had the wrong number and he hung up.
0 found this comment helpful
0

Anonymous

Posted on July 12, 2025
Caller type: Unknown
Location: Australia
Did you say Optis? Which company is that?
0 found this comment helpful
0

Viren

Posted on July 10, 2025
Caller type: Other
Location: Australia
Caller: Optus tech team

Optus called me back regarding an issue that I had with the app.
0 found this comment helpful
0

Anonymous

Posted on July 8, 2025
Caller type: Unknown
Location: Australia
Caller: ‘’Optus’

Can’t tell me my account number. Can’t tell me which Optus services I have. Keep repeating all the services. Bruh
0 found this comment helpful
0

Stefanovic

Posted on July 8, 2025
Caller type: Call centre
Location: Australia
Caller: Claiming to be optius customer service

They called after working business jours, "claiming" it was in regards to my upgrading my account, my voicemail assistant answered it will a response of office hours are 9-5 min to Friday plz call but then
0 found this comment helpful
0

Anonymous

Posted on June 30, 2025
Caller type: Telemarketer
Location: Australia
Caller: claimed to be Optus but he was a loser

Dont answer (02) 9174 3000 calls , they are all scammers. block them and report them.
0 found this comment helpful
0

Max

Posted on June 26, 2025
Caller type: Unknown
Location: Australia
Caller: Not Optus

Called and emailed, knew my order number, background of call had a massive call centre vibe so I terminated before handing over details. Pretty good scam given the email and how close the senders address is to Optus.
0 found this comment helpful
0

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