Comments on (02) 8027 2000

100.00%
Spam Score
20 complaints this year, 143 total complaints

20 complaints this year, 143 total complaints

Comments on (02) 8027 2000


Anonymous

Posted on February 11, 2021
Caller type: Scam call
Location: Australia
Said they were calling from Qantas Money. Knew my credit card number. Something was off and I saw that the number had reviews saying it's a scam call. The caller was unable to confirm my personal information to confirm they were not a scammer so I terminated the call. They did not call back.
0 found this comment helpful
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Anonymous

Posted on January 8, 2021
Caller type: Unknown
Location: Australia
Indian woman talking in a bucket (inaudible) about my account. SCAM.
0 found this comment helpful
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Anonymous

Posted on January 3, 2021
Caller type: Scam call
Location: Australia
Caller: Number came up as Citibank

As I dont have a Citibank account I did not answer and no message was left
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Anonymous

Posted on November 4, 2020
Caller type: Unknown
Location: Australia
Caller: Citibank

Genuine. Received a message. Called the number listed on their website and they said they blocked my card and had all my information. Citibank does things in a strange way and their call centres are overseas so it can seem like a scam.
0 found this comment helpful
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RG

Posted on October 19, 2020
Caller type: Unknown
Location: Australia
Claimed to be Citibank...seems dodgy
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Scott

Posted on October 1, 2020
Caller type: Call centre
Location: Australia
Caller: Could be citibank

Tried to call back but not connected. Wondering if its legitimate
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Anonymous

Posted on September 26, 2020
Caller type: Scam call
Location: Australia
They are persistent scammers, I don't have or ever applied for a credit card in any form, once you block this number they call using another similar number, they call at any time of day and any day of week, don't leave message and can't ring them back
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Raj

Posted on September 11, 2020
Caller type: Unknown
Location: United States
Caller: First Caller Susan, 2nd Caller Not sure

Regarding my Credit Card Call application. 1st caller said all I need is payslip. Which I uploaded on e-mail link. I was asked by the caller "the month of my birth" and the first letter of my Mother's maiden name. I gave that.

Next day the second caller - wanted the DL and bank statement. Before that for identification asked "date of birth" and mother's maiden name. I am expecting a third call.... I am pretty sure the caller will ask for "year of birth" and the spelling of my mother's name! Sounds like phishing to me!

The e-mail link says application submitted (cannot upload any more supporting docs). Why they didn't ask in the first place!
E-mail address to send is supporting docs to newca1 @ citi.com. I am not sending it. The e-mail address is not in citibank website.

Phone call to 13 24 84 tells me to check my status with mobile phone #, automated voice says no application!

Sounds all dodgy will give it a pass...and block the 02 8027 200
0 found this comment helpful
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Anonymous

Posted on September 2, 2020
Caller type: Unsolicited call
Location: Australia
defintely a scam, told me that they are from Coles Mastercard
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Anonymous

Posted on August 15, 2020
Caller type: Unknown
Location: Australia
He called me 3:12 pm today, that a fraud transaction has done on your Coles card.
0 found this comment helpful
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Anonymous

Posted on August 12, 2020
Caller type: Unknown
Location: Australia
Caller: Citibank

This is Citibank but they provide branded credit cards for other banks such as Virgin Money...it’s engaged but I applied with VM today so I know it’s them (and I work for BOQ which VM is part of)
0 found this comment helpful
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Anon

Posted on July 9, 2020
Caller type: Unknown
Location: Australia
Caller: Citi bank

Thought it was a fraudulent call but called the number on my Qantas credit card and they confirmed it was a legitimate caller about activity on my card.
0 found this comment helpful
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Qantas credit card enquiry

Posted on June 29, 2020
Caller type: Unknown
Location: Australia
legitimate call re credit card application
0 found this comment helpful
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Anonymous

Posted on June 28, 2020
Caller type: Unknown
Location: Australia
This is a legitimate number. Its Citibank calling in regatd to a possible fraudulent transaction on your cc.
0 found this comment helpful
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Anonymous

Posted on June 21, 2020
Caller type: Unknown
Location: Australia
Listened to message left, very faint, couldn't hear or make out whether they were speaking English or not, in the message left. Believe that this is a scammer.
0 found this comment helpful
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Chris

Posted on May 2, 2020
Caller type: Financial services
Location: Australia
Caller: Citibank

Genuine call from Citibank. I got a voicemail from the number asking to call back about a security issue with my Citibank account. Called Citibank directly instead who confirmed it was them.
0 found this comment helpful
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Debbie

Posted on April 11, 2020
Caller type: Financial services
Location: Australia
Caller: Coles credit card security

Coles credit cards are managed by citibank, a lot of credit cards are
0 found this comment helpful
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Debbie

Posted on April 11, 2020
Caller type: Financial services
Location: Australia
Caller: credit card security

i didn't answer but after looking at this site I rang the number on the back of my credit card and yes they had just tried to call me (at 7pm) because of suspicious activity. I blocked my card and was issued a new one. I am grateful to the posts on this site that advised doing that.
0 found this comment helpful
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Anonymous

Posted on March 6, 2020
Caller type: Unknown
Location: Australia
Caller: They claim they are from virgin credit card

Left a message asking me to call back.
Absolute stupid call.
Why do they waste everyone's time?
Some kind of prank or outright criminals.
0 found this comment helpful
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Anonymous

Posted on February 21, 2020
Caller type: Unknown
Location: Australia
A legit call, Citibank operates on behalf of lots of credit card brands so if you have a cr card or applied for one it will be them chasing up more info, or they want to tell you something or sell you some extra product like a loan.
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