It's legitimate. Card security querying an unauthorized overseas transaction. Said they were from Citibank Credit Card Centre and there was suspicious activity on my wife's credit card. Tried to call them back and message returned "Number is not connected" Most likely a SCAM.
Received a missed call from this number claiming to be from Citibank regarding a security concern. I tried calling back (which wasn't a smart move) and number was engaged. I then called the actual Citibank number on the back of my card and spoke with customer service who checked my account and said there was no record of me having been contacted earlier by Citibank. He also said security alerts are generally sent by SMS and to never give out personal info to anyone claiming to be Citibank over the phone (common sense but sometimes we get caught up and forget).
I have a feeling the comments on here claiming that this number is legitimate is left by the scammers themselves.
I received a call from this number on both my mobile and landline and a text message on my mobile. I didn't answer either but called Citibank on their public number to enquire. It is a legitimate Citbank number (credit dad fraud section). They called to report three fraudulent transactions on my credit card but I had already seen them and reported them to Citibank who had already tagged them as suspicious. Well done Citibank but it's just sad that we are all so suspicious of any phone calls now. Said they were from Citibank Credit card and needed the 3 digit number on back of card. I was busy and said I'd call back to tell them to stop scamming but "number not connected". virgin money because I submitted an CC application I got a call from this number. I had applied for a Qantas credit card which Citibank is the issuer of. The caller knew the details I had posted on my application and didn't ask for any personal information. She just wanted to follow up on some information I had provided and I got a text from Qantas 5 minutes afterwards advising my credit card application was successful. it is a legitimate call from Citibank. claimed they were from the Bank of QLD. I spent ages trying to connect but no answer. I spent hours checking my accounts and yet all is in order. I am very nervous about their suspect behaviour. Picked up call from this number at 4th attempt. Said to be Citibank and advised internet banking attempted hack. They offered to reset or to call 132484 general number (back of debit card) which I did. I believe it is a valid number for Citi but recommend you hang up and call the contact centre as a precaution Caller: They claimed Diners card
I got a call from this number today claiming to be diners club. I’ve never had a diners club card. Scammer.
Left a voicemail saying they were from Diners card security and called in regards to some suspicious activity on my account. I never had a Diners card in the first place. spam they call all hours of the night. just had a call at 9pm at night Caller: First Caller Susan, 2nd Caller Not sure
Regarding my Credit Card Call application. 1st caller said all I need is payslip. Which I uploaded on e-mail link. I was asked by the caller "the month of my birth" and the first letter of my Mother's maiden name. I gave that.
Next day the second caller - wanted the DL and bank statement. Before that for identification asked "date of birth" and mother's maiden name. I am expecting a third call.... I am pretty sure the caller will ask for "year of birth" and the spelling of my mother's name! Sounds like phishing to me!
The e-mail link says application submitted (cannot upload any more supporting docs). Why they didn't ask in the first place!
E-mail address to send is supporting docs to newca1 @ citi.com. I am not sending it. The e-mail address is not in citibank website.
Phone call to 13 24 84 tells me to check my status with mobile phone #, automated voice says no application!
Sounds all dodgy will give it a pass...and block the 02 8027 200
Caller: Coles Mastercard
I believe this is a legitimate call, Citibank own Coles Mastercard - (They purchased the Coles Credit Card Portfolio from Wesfarmers Finance in 2018). I rang Coles Mastercard a few days ago to make sure they had my correct address as my card is due to expire soon. They have a promotion at the moment where you can roll up to X amount into 60 months of repayments at a lesser interest rate - the lady on the phone pressured me about it so i said to call me back at a later date as i was at work. i assume this is why they are calling (they left a message saying they were from Coles Mastercard.) I rarely answer unknown calls due to scammers but i do believe this is a legitimate number as it is registered as a fixed finance number if you look it up.
it's great that so many people are suspicious now. If ever in doubt, don't answer or hang up & call the institution back they claimed they were from. all calls are logged.
defintely a scam, told me that they are from Coles Mastercard He called me 3:12 pm today, that a fraud transaction has done on your Coles card. Caller: Citibank
This is Citibank but they provide branded credit cards for other banks such as Virgin Money...it’s engaged but I applied with VM today so I know it’s them (and I work for BOQ which VM is part of)
Caller: Citi bank
Thought it was a fraudulent call but called the number on my Qantas credit card and they confirmed it was a legitimate caller about activity on my card.
7 complaints this year
80 total complaints
Anonymous on 0479 015 811
American robot voice. Unsolicited call claiming to be "Department of Home Affairs".
Mike on (08) 9581 5862
Sus call. Requested details of internet connection and claimed our connection was infected with a...
Anonymous on 0490 296 372
this number called me and as soon as I answered they hung up.
Anonymous on 0480 022 850
Credit Corp Do not answer.
Anonymous on (03) 9018 7160
(03) 9018 7160
Automated scam call from the “ATO” saying my TFN has had...