• Edi
    January 12, 2016
    Unknown
    Australia
    Said they were from Citibank Credit Card Centre and there was suspicious activity on my wife's credit card. Tried to call them back and message returned "Number is not connected"
  • Citibank customer
    October 8, 2016
    Unknown
    Australia
    It's legitimate. Card security querying an unauthorized overseas transaction.
  • Anonymous
    September 12, 2018
    Unknown
    Australia
    Most likely a SCAM.

    Received a missed call from this number claiming to be from Citibank regarding a security concern. I tried calling back (which wasn't a smart move) and number was engaged. I then called the actual Citibank number on the back of my card and spoke with customer service who checked my account and said there was no record of me having been contacted earlier by Citibank. He also said security alerts are generally sent by SMS and to never give out personal info to anyone claiming to be Citibank over the phone (common sense but sometimes we get caught up and forget).

    I have a feeling the comments on here claiming that this number is legitimate is left by the scammers themselves.
  • Anonymous
    March 1, 2017
    Unknown
    Australia
    I received a call from this number on both my mobile and landline and a text message on my mobile. I didn't answer either but called Citibank on their public number to enquire. It is a legitimate Citbank number (credit dad fraud section). They called to report three fraudulent transactions on my credit card but I had already seen them and reported them to Citibank who had already tagged them as suspicious. Well done Citibank but it's just sad that we are all so suspicious of any phone calls now.
  • Geoff
    July 6, 2017
    Unknown
    Australia
    Said they were from Citibank Credit card and needed the 3 digit number on back of card. I was busy and said I'd call back to tell them to stop scamming but "number not connected".
  • Sandy
    October 20, 2017
    Financial services
    Australia
    I got a call from this number. I had applied for a Qantas credit card which Citibank is the issuer of. The caller knew the details I had posted on my application and didn't ask for any personal information. She just wanted to follow up on some information I had provided and I got a text from Qantas 5 minutes afterwards advising my credit card application was successful.
  • Anonymous
    August 3, 2018
    Unknown
    Australia
    virgin money because I submitted an CC application
  • melissa christensan
    January 20, 2016
    Unknown
    Australia
    claimed they were from the Bank of QLD. I spent ages trying to connect but no answer. I spent hours checking my accounts and yet all is in order. I am very nervous about their suspect behaviour.
  • Anonymous
    June 1, 2018
    Scam call
    Australia
    Caller: They claimed Diners card

    I got a call from this number today claiming to be diners club. I’ve never had a diners club card. Scammer.
  • Anonymous
    January 18, 2018
    Unknown
    Australia
    Left a voicemail saying they were from Diners card security and called in regards to some suspicious activity on my account. I never had a Diners card in the first place.
  • Anonymous
    December 4, 2017
    Company
    Australia
    it is a legitimate call from Citibank.
  • Anonymous
    November 30, 2017
    Unknown
    Australia
    spam
  • telemarketers
    December 20, 2016
    Unknown
    Australia
    they call all hours of the night. just had a call at 9pm at night
  • Anonymous
    December 6, 2019
    Unknown
    Australia
    Caller: kogan

    kogan credit card application
  • Craig
    November 14, 2019
    Company
    Australia
    Caller: Coles Financial Services (Citibank)

    They called to advise my card number had been hacked from a online merchants account and that they were cancelling my card and replacing it with a new card number.

    I checked online after speaking with them and can confirm this was done. I never had to give out any information to them.
  • Anonymous
    November 13, 2019
    Service
    Australia
    Caller: Bank

    I received an automated call from this number regarding suspicious activity on my account. It left two numbers to call back. I called the number on my bank's website instead, went through until I could speak to an operator who confirmed that it was a legitimate call and it was regarding some stolen cc details. I suggest you don't ignore the call, but if you're worried, go through the public number on your bank's website to check.
  • Anonymous
    October 21, 2019
    Financial services
    Australia
    Caller: Citibank

    it is a legitimate call from Citibank.
  • Tim
    September 30, 2019
    Unknown
    Australia
    Claiming to be from Citibank and that my card was ready to send but details needed to be confirmed.
    I have never applied for a Citibank card, or any credit card for that matter.
    I was told that I must have forgotten applying for it.
    When I requested their details the line went dead.
  • Adrian
    September 23, 2019
    Unknown
    Australia
    Caller: Citibank

    guys I can confirm this number is legit call, they may sound like all other spam calls but this one is legit as I just placed an application with Citibank few days ago.

    If you don't pick up the call, you may find that your credit card application declined.
  • Chelsea
    September 5, 2019
    Call centre
    Australia
    Caller: Unknown

    First said it was Coles Mastercard then called back and it said Citibank?!?!?!?!

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Spam Report Card
Spam Score
82.50%

18 complaints this year

75 total complaints

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