Comments on (02) 8027 2000

100.00%
Spam Score
20 complaints this year, 143 total complaints

20 complaints this year, 143 total complaints

Comments on (02) 8027 2000


BFR

Posted on October 15, 2022
Caller type: Unknown
Location: Australia
Caller: (02) 8027 2000

Received a recorded message on this number claiming to be from Citibank alerting me to suspect credit card activity. They left a 1300 number to call which I didn't - instead googled a Citi bank security number and called that instead - the call was legit.
I suspect for those recipients of dodgy calls from this number it may have been scammers spoofing a legit number.
0 found this comment helpful
0

Anonymous

Posted on September 28, 2022
Caller type: Unknown
Location: United States
Caller: Citibank

Message from Citibank - unable understand as she spoke too fast (common for scammers). I called the number on the back of my credit card and my access had been frozen. Unable to forward my call to Citibank Security as they were too busy so she said try again "later".
0 found this comment helpful
0

Anonymous

Posted on September 16, 2022
Caller type: Unknown
Location: Australia
Scam call
0 found this comment helpful
0

Anonymous

Posted on September 1, 2022
Caller type: Unsolicited call
Location: Australia
They rang and didn't leave a message.
0 found this comment helpful
0

Thomas

Posted on August 8, 2022
Caller type: Financial services
Location: Australia
Caller: Coles Master Card

It is a legitimate call, Coles Master Card to unblock card transaction after repeated similar amount purchases.
0 found this comment helpful
0

Anonymous

Posted on July 30, 2022
Caller type: Scam call
Location: Australia
Caller: Scammers

Super scary, these Scammers called my mobile number & had my unlisted home phone number. Kept calling trying to confirm who I was - had my initials only but not my first name which rang alarm bells straight away. Said by Citicard Card had been hacked - problem is don't have one, so 100% for sure this is a Scam - but watch out it's a highly organised one.
0 found this comment helpful
0

Anonymous

Posted on July 27, 2022
Caller type: Scam call
Location: Australia
Caller: Phishing Scammer

Posing as Citibank trying to phish for credit card details. Citibank won't do this type of call. Contacted Citibank directly to confirm. It's a scam.
0 found this comment helpful
0

Ray

Posted on June 28, 2022
Caller type: Silent call
Location: Australia
called twice, have background noise, no one speak and hang up in 2 secs its spam call
0 found this comment helpful
0

Anonymous

Posted on May 11, 2022
Caller type: Unknown
Location: Australia
Received missed calls from this number claiming to be a security concern on my credit-card, on both my home number and my mobile within a minute of each other. I called back and got hung up on. I called again and got someone who explained it was a security threat on my credit-card (I have another bank but Citibank do their credit-cards), and that a merchant had been hacked so everyone who regularly dealt with them was being contacted. I didn't give my card number and explained that I wasn't prepared to do so because the number didn't match any on my statement, so I'd call back on a number I had as I had no proof of who I was speaking to. They recommended that action. When I called the number on my bank's statement, the phone index recording was identical, and when I spoke to the customer service person she said a merchant had been hacked and I had recently shopped with them. She stated my personal details, not me, and didn't ask me to confirm anything inappropriate. Card cancelled, new card issued (I had the digital one instantly). So I do believe it was Citibank; that when I called my bank on their number it connected through Citibank, and that's why it was a different number that I didn't recognise. But the onus is on Citibank to give the caller some identifying proof that they are who they say they are - not the other way around.
0 found this comment helpful
0

Anonymous

Posted on April 21, 2022
Caller type: Unknown
Location: Australia
spam call. Never give any details over the phone to callers. Call the number on back of card to enquire about phone call
0 found this comment helpful
0

Anonymous

Posted on March 30, 2022
Caller type: Scam call
Location: Australia
Caller: Indian female

Phishing. Claimed to be verifying an employee's details as part of a reference check. Told me call being recorded. I answered some generic questions, then they became a little suspicious as the questions became more detailed. I asked them to email their request but was told me 'one more question'. They then proceeded to try and ask several, so I told them I will only answer emailed questions. Never heard from them again.
0 found this comment helpful
0

Anonymous

Posted on March 23, 2022
Caller type: Unknown
Location: Australia
Caller: CitiBank

CitiBank card fraud team checking a transaction I didn't make.
0 found this comment helpful
0

Anonymous

Posted on March 17, 2022
Caller type: Unknown
Location: Australia
Scam.... how it works.... They pretend to hang up, you hang up and dial your bank number, a team member of the scamers then pretends to be you bank and asks for your details to identify you... BAM! ..a few hours later they start spending your money...
Check out YouTube to see them being caught at it...
0 found this comment helpful
0

Anon

Posted on March 7, 2022
Caller type: Unknown
Location: Australia
Caller: SCAMMER

TOTAL SCAM
TOTAL SCAM
TOTAL SCAM
0 found this comment helpful
0

Anonymous

Posted on March 7, 2022
Caller type: Unknown
Location: Australia
Caller: SCAMMER

TOTAL SCAM
TOTAL SCAM
TOTAL SCAM
0 found this comment helpful
0

Anonymous

Posted on February 22, 2022
Caller type: Company
Location: Australia
Caller: Citibank Credit Card Security

Received a phone call and then a voicemail as I didn't answer. Said they were from Citibank Credit Card Security on behalf of Bank of Queensland. Was suspicious but after reading some other comments, rang Bank of Queensland on the number on the back of my card and it is Legitimate.
There has been suspicious activity and they are investing
0 found this comment helpful
0

Anonymous

Posted on February 22, 2022
Caller type: Unknown
Location: Australia
Caller: Said they were from Citibank Credit Card dept

I got a call- said was from Citybank , but I didn’t answer and this was followed by a voicemail saying there was suspicious activity on my Bank of Queensland credit card account - and told me to ring 1300 441 897 or (02) 8027 2000.
0 found this comment helpful
0

Anonymous

Posted on February 14, 2022
Caller type: Scam call
Location: Australia
scam call
0 found this comment helpful
0

Anonymous

Posted on February 10, 2022
Caller type: Unknown
Location: Australia
Claimed to be from Bank of Queensland. Knew my full name! Thought it was legit, they told me to cancel my cards. I was silent for a bit, couldn't quite understand her, when she asked if I could hear her, I told her I couldn't only the children in the background, she hung up!
0 found this comment helpful
0

Anonymous

Posted on February 8, 2022
Caller type: Scam call
Location: Australia
Caller: Claimed to be Coles MasterCard fraud

Scam!
When I said I would ring back direct she said to call number on back of card.
Obviously spoofed the number as when I called direct there was no recording of me being called. Fraud department said this is increasing as people often think the caller is genuine if they say please call the number on the back of the card.
0 found this comment helpful
0

Do you have a comment about (02) 8027 2000?

Do you have a comment about (02) 8027 2000?