Posted on March 20, 2023 Caller type: Unknown Location: Australia
I received two calls from this number the other day. The first call they left a voicemail claiming to be calling about the credit card I applied for (I actually did apply for a credit card so not sure how they find this out). In the voicemail they referenced an incorrect reference number as to the one on the legitimate email I’ve for from the application. They’ve since tried calling again. Be careful
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Anonymous
Posted on February 11, 2023 Caller type: Unknown Location: Australia
Missed call on Friday 1201. Message left telling me to call them re my application for increased credit limit which I had applied for and to call a particular 1300 number & gave a reference to quote. The 1300 number is not mentioned on the Virgin website so I will be calling a number that is to find out if the call was genuine but I suspect it is.
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Anonymous
Posted on December 20, 2022 Caller type: Unknown Location: Australia
(02) 8207 2000 - no message, no name, no return number for contact, no reference number for call. No professionalism - number blocked and reported.
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Anonymous
Posted on November 30, 2022 Caller type: Scam call Location: Australia
Caller: SunCorp Bank I am also getting calls re: Suncorp Bank and suspicious account activity associated with this number. It's 'crap'.
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Anonymous
Posted on November 23, 2022 Caller type: Financial services Location: Australia
Caller: Citibank Legit call, applied for a credit card online and Citi called to query some details in my proof of income. Their ID verification process didn't require me to give the full personal info (just the first letter), and then they asked questions which could only have been possible from reviewing my credit card supporting documentation. After the call I received notification my credit card application had been approved via email.
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Anonymous
Posted on November 10, 2022 Caller type: Unsolicited call Location: Australia
Caller: (02) 8027 2000 got this call at 8:30pm. Never had a credit card or any finance. And for a late call like that i would say it's very likely a scammer
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Anonymous
Posted on October 27, 2022 Caller type: Unknown Location: Australia
Multiple calls over past few months, never answer any of them, checked your site, will continue to ignore all calls from Citibank...I have a card, all in order..)
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Anonymous
Posted on October 22, 2022 Caller type: Unknown Location: Australia
Caller: Citibank It’s legit even though it sounds like a robot. Ring back through the official bank website number though - always
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BFR
Posted on October 15, 2022 Caller type: Unknown Location: Australia
Caller: (02) 8027 2000 Received a recorded message on this number claiming to be from Citibank alerting me to suspect credit card activity. They left a 1300 number to call which I didn't - instead googled a Citi bank security number and called that instead - the call was legit. I suspect for those recipients of dodgy calls from this number it may have been scammers spoofing a legit number.
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Anonymous
Posted on September 28, 2022 Caller type: Unknown Location: United States
Caller: Citibank Message from Citibank - unable understand as she spoke too fast (common for scammers). I called the number on the back of my credit card and my access had been frozen. Unable to forward my call to Citibank Security as they were too busy so she said try again "later".
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Anonymous
Posted on September 16, 2022 Caller type: Unknown Location: Australia
Scam call
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Anonymous
Posted on September 1, 2022 Caller type: Unsolicited call Location: Australia
They rang and didn't leave a message.
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Thomas
Posted on August 8, 2022 Caller type: Financial services Location: Australia
Caller: Coles Master Card It is a legitimate call, Coles Master Card to unblock card transaction after repeated similar amount purchases.
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Anonymous
Posted on July 30, 2022 Caller type: Scam call Location: Australia
Caller: Scammers Super scary, these Scammers called my mobile number & had my unlisted home phone number. Kept calling trying to confirm who I was - had my initials only but not my first name which rang alarm bells straight away. Said by Citicard Card had been hacked - problem is don't have one, so 100% for sure this is a Scam - but watch out it's a highly organised one.
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Anonymous
Posted on July 27, 2022 Caller type: Scam call Location: Australia
Caller: Phishing Scammer Posing as Citibank trying to phish for credit card details. Citibank won't do this type of call. Contacted Citibank directly to confirm. It's a scam.
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Ray
Posted on June 28, 2022 Caller type: Silent call Location: Australia
called twice, have background noise, no one speak and hang up in 2 secs its spam call
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Anonymous
Posted on May 11, 2022 Caller type: Unknown Location: Australia
Received missed calls from this number claiming to be a security concern on my credit-card, on both my home number and my mobile within a minute of each other. I called back and got hung up on. I called again and got someone who explained it was a security threat on my credit-card (I have another bank but Citibank do their credit-cards), and that a merchant had been hacked so everyone who regularly dealt with them was being contacted. I didn't give my card number and explained that I wasn't prepared to do so because the number didn't match any on my statement, so I'd call back on a number I had as I had no proof of who I was speaking to. They recommended that action. When I called the number on my bank's statement, the phone index recording was identical, and when I spoke to the customer service person she said a merchant had been hacked and I had recently shopped with them. She stated my personal details, not me, and didn't ask me to confirm anything inappropriate. Card cancelled, new card issued (I had the digital one instantly). So I do believe it was Citibank; that when I called my bank on their number it connected through Citibank, and that's why it was a different number that I didn't recognise. But the onus is on Citibank to give the caller some identifying proof that they are who they say they are - not the other way around.
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Anonymous
Posted on April 21, 2022 Caller type: Unknown Location: Australia
spam call. Never give any details over the phone to callers. Call the number on back of card to enquire about phone call
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Anonymous
Posted on March 30, 2022 Caller type: Scam call Location: Australia
Caller: Indian female Phishing. Claimed to be verifying an employee's details as part of a reference check. Told me call being recorded. I answered some generic questions, then they became a little suspicious as the questions became more detailed. I asked them to email their request but was told me 'one more question'. They then proceeded to try and ask several, so I told them I will only answer emailed questions. Never heard from them again.
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Anonymous
Posted on March 23, 2022 Caller type: Unknown Location: Australia
Caller: CitiBank CitiBank card fraud team checking a transaction I didn't make.
Comments on (02) 8027 2000
Anonymous
Posted on March 20, 2023Caller type: Unknown
Location: Australia
Anonymous
Posted on February 11, 2023Caller type: Unknown
Location: Australia
Anonymous
Posted on December 20, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on November 30, 2022Caller type: Scam call
Location: Australia
I am also getting calls re: Suncorp Bank and suspicious account activity associated with this number. It's 'crap'.
Anonymous
Posted on November 23, 2022Caller type: Financial services
Location: Australia
Legit call, applied for a credit card online and Citi called to query some details in my proof of income. Their ID verification process didn't require me to give the full personal info (just the first letter), and then they asked questions which could only have been possible from reviewing my credit card supporting documentation. After the call I received notification my credit card application had been approved via email.
Anonymous
Posted on November 10, 2022Caller type: Unsolicited call
Location: Australia
got this call at 8:30pm. Never had a credit card or any finance. And for a late call like that i would say it's very likely a scammer
Anonymous
Posted on October 27, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on October 22, 2022Caller type: Unknown
Location: Australia
It’s legit even though it sounds like a robot. Ring back through the official bank website number though - always
BFR
Posted on October 15, 2022Caller type: Unknown
Location: Australia
Received a recorded message on this number claiming to be from Citibank alerting me to suspect credit card activity. They left a 1300 number to call which I didn't - instead googled a Citi bank security number and called that instead - the call was legit.
I suspect for those recipients of dodgy calls from this number it may have been scammers spoofing a legit number.
Anonymous
Posted on September 28, 2022Caller type: Unknown
Location: United States
Message from Citibank - unable understand as she spoke too fast (common for scammers). I called the number on the back of my credit card and my access had been frozen. Unable to forward my call to Citibank Security as they were too busy so she said try again "later".
Anonymous
Posted on September 16, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on September 1, 2022Caller type: Unsolicited call
Location: Australia
Thomas
Posted on August 8, 2022Caller type: Financial services
Location: Australia
It is a legitimate call, Coles Master Card to unblock card transaction after repeated similar amount purchases.
Anonymous
Posted on July 30, 2022Caller type: Scam call
Location: Australia
Super scary, these Scammers called my mobile number & had my unlisted home phone number. Kept calling trying to confirm who I was - had my initials only but not my first name which rang alarm bells straight away. Said by Citicard Card had been hacked - problem is don't have one, so 100% for sure this is a Scam - but watch out it's a highly organised one.
Anonymous
Posted on July 27, 2022Caller type: Scam call
Location: Australia
Posing as Citibank trying to phish for credit card details. Citibank won't do this type of call. Contacted Citibank directly to confirm. It's a scam.
Ray
Posted on June 28, 2022Caller type: Silent call
Location: Australia
Anonymous
Posted on May 11, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on April 21, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on March 30, 2022Caller type: Scam call
Location: Australia
Phishing. Claimed to be verifying an employee's details as part of a reference check. Told me call being recorded. I answered some generic questions, then they became a little suspicious as the questions became more detailed. I asked them to email their request but was told me 'one more question'. They then proceeded to try and ask several, so I told them I will only answer emailed questions. Never heard from them again.
Anonymous
Posted on March 23, 2022Caller type: Unknown
Location: Australia
CitiBank card fraud team checking a transaction I didn't make.
Do you have a comment about (02) 8027 2000?