Comments on (02) 8027 2000

97.50%
Spam Score
23 complaints this year, 174 total complaints

23 complaints this year, 174 total complaints

Comments on (02) 8027 2000


Anonymous

Posted on October 18, 2024
Caller type: Financial services
Location: Australia
Caller: Coles credit card

Coles credit card calling about unauthorized transaction
0 found this comment helpful
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BigDiesel

Posted on September 19, 2024
Caller type: Company
Location: Australia
Caller: Citibank

Legitimate call from Citibank regarding checks for a credit card verification check
0 found this comment helpful
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Anonymous

Posted on September 18, 2024
Caller type: Financial services
Location: Australia
Caller: Suncorp

This number left a message saying they were fro
Suncorp and asked me to call customer service about my credit card. I called the number on the website rather than this number and they confirmed they had a question about a transaction.
0 found this comment helpful
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Anonymous

Posted on August 28, 2024
Caller type: Unknown
Location: Australia
Had a missed call from from this number and a text message to phone a THREE DIGIT NUMBER, realised this was a scam Did phone search, saw the comments from other people, a number of them are regarding Master card from a few different banks. I have recently contacted a bank regarding a Master card.
DO NOT REPLY THIS IS OBVIOUSLY A SCAM. I HAVE BLOCKED THE NUMBER.
0 found this comment helpful
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Anonymous

Posted on August 28, 2024
Caller type: Unknown
Location: Australia
Caller: Virgin Money

Called regarding Virgin credit card - they correctly confirmed by application # prior to sharing any details.
0 found this comment helpful
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Not silly

Posted on July 28, 2024
Caller type: Scam call
Location: Australia
Caller: Supposedly MasterCard

Got a call from this number. Left a message, transcript claimed suspicious activity and gave 2 numbers to call. One number made no sense but the other seemed possible. Went to the credit card website and checked the contact numbers, which were different. Called on the legitimate number and checked...
NO suspicious activity, NO record of a text message being sent.
Nothing odd showing on my account when I checked (before calling) and no unread messages in my account.
0 found this comment helpful
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J

Posted on July 16, 2024
Caller type: Unknown
Location: Australia
Caller: (02) 8027 2000

Pretended they were from citiibank re a cc application. I made the mistake and gave my info. I got scammed…
Citibank sucks for having my details leak in the first place
0 found this comment helpful
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Anonymous

Posted on June 28, 2024
Caller type: Unknown
Location: Australia
Likely the beginning of a scam. Sounds legitimate at first to gain your trust and if you answer, they'll tag you as an active phone number and will call you more from different scam numbers. Best approach is to ignore, or contact your bank directly from their website. Banks usually notify you of suspicious matters via text or email. No bank will hire a call centre to call their customers every single time there's a "suspicious" activity - stupid way to operate.
0 found this comment helpful
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Anonymous

Posted on June 14, 2024
Caller type: Scam call
Location: Australia
Caller: Claimed to be Coles Mastercard Security

This call was really creepy.
The caller claimed to be Coles Mastercard Security.
He asked for me by name, and identified correctly the date and amount of my last legitimate transaction (at a dental surgery).
He asked if I had a transaction the previous day with Employment Hero. I said "no" but said I would check.
He said to call back on the number on the back of my card.
I checked my account and there were no suspicious transactions.
When I called Coles Mastercard using the number on the back of my card, they had no knowledge of the suspicious transaction, and there was no record on my file from the security team.
So the call was either a scam or extremely bad behaviour by Coles.
But how on earth did the caller know my phone number, name, and my last transaction?
The caller didn't attempt to extract any information from me.
Was it just an attempt to soften me up for another call where they would need "urgent action to protect your account"?
Or will they put the attack into Coles? They know phone number (and can spoof it), name, my last transaction (and presumably the card number).
I'm really concerned about this.
0 found this comment helpful
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Anonymous

Posted on June 3, 2024
Caller type: Unknown
Location: Australia
Caller: Suncorp

Exactly the same scenario. He was concerned a zero transaction on my account. Be careful. He knew the last 4 digits of my wife's card, and the transaction was made from her phone. So why ring me.
0 found this comment helpful
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Sarah

Posted on May 28, 2024
Caller type: Company
Location: Australia
Caller: Processing CC application

I had submitted a Qantas CC application the day prior, online.
I didn't answer the call & he left a voicemail stating the call was relating to my Qantas CC application with a reference number.
I don't know what that reference number related to and the 1300 call back number was not the number that is on the Qantas CC website so I called to number on the website.
I think it was genuine.
0 found this comment helpful
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Anonymous

Posted on May 24, 2024
Caller type: Scam call
Location: Australia
Claims they're from Citibank but jokes of them, I don't own a Citibank account. They leave a muffled voice message to call them back on 1300 304 387 on 2 occasions. Weirdly enough, the first time I got a voice message and the 387 was very muffled, and the second voice message from a different caller left a voice message also mumbling the 387. Whatever the number is, is besides the point but these scammers have been so desperate. These reviews saying it's real are lying. BLOCK!
0 found this comment helpful
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Anonymous

Posted on May 23, 2024
Caller type: Financial services
Location: United States
Caller: Citibank

I had applied for a suncorp credit card and submtted docs as part of this yesterday, today i got a call from this number claiming to be citibank and calling on behalf of the credit card verification team, they manages cards for coles, virgin, suncorp etc. (I asked the lady to give me context on what she does and why shes calling so she mentioned all that) - i was very suspicious but provided my reference number anyway to see where it goes - she then redirected me to the suncorp team. Once i was transferred I was relieved because I knew the lady I was transferred to was infact an employee for suncorp and she assured me that it wasnt a scam so all good. it was a standard part of verification.
0 found this comment helpful
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Anonymous

Posted on May 23, 2024
Caller type: Other
Location: Australia
Caller: Citibank

This number is used by Citibank, as the outgoing caller ID number when they call you. They should generally leave you a voicemail with a 1300 number to call back on, which you can then verify the number is correct online. My call was from Citi's fraud prevention department. Suggest you call Citi bank on their official phone numbers.
0 found this comment helpful
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Clive

Posted on May 10, 2024
Caller type: Call centre
Location: Australia
Caller: "Diners Club"

I have had a couple of calls from this number in the past week. Every time the caller is so muffled they sound like they are talking through a pillow. I have told them they need to fix their phone system.
0 found this comment helpful
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Anonymous

Posted on May 6, 2024
Caller type: Unknown
Location: Australia
Caller: Credit card fraud

SCAM alert. This is a convincing message. Do not use any links or telephone numbers and block the number.
0 found this comment helpful
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HiphopAnoymous

Posted on April 20, 2024
Caller type: Financial services
Location: Hong Kong
Caller: (02) 8027 2000

It's legitimate...
0 found this comment helpful
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Richard

Posted on April 3, 2024
Caller type: Unknown
Location: Australia
Caller: Citybank

This is legit. The people saying it's a scam are panic merchants, who haven't actually checked it.
0 found this comment helpful
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Leanne

Posted on March 13, 2024
Caller type: Other
Location: Australia
I got caught the day before by these scammers saying they were from PayPal had to cancell two of my cards .
I feel soo stupid as I'm normally very cautious but having a terminally ill friend got me off guard .😡
They were very convincing lesson learnt 😳
0 found this comment helpful
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Anonymous

Posted on March 4, 2024
Caller type: Financial services
Location: Australia
Caller: Virgin Velocity Credit Card

Call back from Virgin Velocity Credit Card - I had applied for the card on the same morning as the call.
0 found this comment helpful
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