Caller: Card Services

Legitimate. Called Citibank directly & they said Citibank security had called me due to the security of my credit card had been compromised. They locked the account & sent me a new card

Caller: Fraud investigations

These calls are legitimate.

There is fraud analytics reviewing all transactions for suspicious behaviour, this is called modelling.

Sometimes a company's data can be compromised causing a breach (think Apple or Netflix and the amount of Credit Card information they would have stored in their database and imagine that got hacked). It is a legal requirement for the company that has had the data leak to advise the relevant authorities or governing bodies within 24hrs of them becoming aware. That info is provided to the Financial Institutions (FI's); ie CBA, NAB, ANZ etc...

Massive penalties are imposed if they're a data breach's that could have been avoided if these companies followed the security recommendations that are made by the FI's

Caller: Scam

Wanted my credit card details. A lot of noise in the back ground, like an Indian call centre. Also said they wanted to come to Australia so they could make a lot of money and be able to bring over all their relatives, including their cousin, who they were going to marry one day.

Caller: Coles Mastercard Security

scammers.... we have no account with Coles...

Same as yesterday- called left no message. Engaged when u called back. Blocked this number yesterday. Still came thru. Wrote a comment yesterday about this number and can’t see it.

Caller: Dubious

Bit confused about this number - I have applied for a QF CC through Point Hacks and Citi was the card issuer like some other users on this thread, however when I called the number back it was engaged. Dubious.

called and said they were from BOQ and that my account had been frozen as suspicious overseas transaction had been attempted

Not a scam - Legitimate call.

Caller: Claimed they were from Mastercard

Heavy Indian accent. Poor english. Claimed been suspicious activity on my card. Didn’t let the conversation get as far as being asked for card details. No problem with my card. Definitely scam call.

Caller: Citibank

Auto message to call about activity on my card no activity as you get sms sent for god sake go and earn a decent bloody living

Caller: Don’t know

Engaged when I tried to call back. Call on a Sunday and didn’t leave a message.

Caller: Some Indian

Called saying they were from BOQ and our card was hacked. Contacted BOQ directly, no record in their file. Concerning how they get our number and association with the specific bank.

Caller: CItibank

Legitimate call, Citibank verifying my self-employment for a credit card application I submitted with Qantas.

Caller: Qantas Money/CitiBank

They called just asking a few verification questions about my credit card application - Legitimate call

citi bank

Caller: Suncorp

Received a call to say my card had been compromised. Gave no information but they knew mine. Called bank straight away who confirmed that it was a legitimate call.

Caller: Virgin (Citibank) credit card

legitimate call from virgin regarding a security breach in regards my credit card

Caller: Coles MasterCard

I double checked the number with coles financial services website. It is coles and they are genuine but as I only use my card to pay a mobile phone bill once a month it’s a mystery how my details were hacked. All ok now but still concerned about coles / Citibank security.

Caller: Coles Mastercard

I asked many questions prior to verifying any details. It was a genuine call from Coles Mastercard

Caller: (02) 8027 2000

Supposedly City Bank Card Security - very suspicious. They also called from 1300 550 216