• Anonymous
    March 23, 2021
    Caller: Jessica / Sam

    DO NOT provide this company with any Netflix details - it is a scam and your credit card will be used for fraudulent transactions. This has just happened to my mother while she was on the phone to a Sam at 1 800 431 401. They claim to be Australia Help Centre - it is a scam!
  • Ddefender1
    December 20, 2017
    Scam call
    1800 431 401 : Re-routed numbers to a nasty and sophisticated call centre based in India that pretends to be working as or for Microsoft support team.( Apple computers are an easy target). They are FAKE, FAKE, FAKE. Those scums are installing malwares and viruses from popups or with bundles software as Adobe Flash. More importantly, Adult sites are 98% to be found as their favourite way of passing their viruses. Your internet browser suddenly freeze and your computer is being frozen. Best way is to shut your computer down ( by pressing power button for 20-30 to seconds ...or, Press ESC continuously for 10-15 seconds ...or to make sure, unplug Your computer). Fear and stress will take over with messages saying that your computer has had a virus attack. Restart with a clean browser cache and a run of a antivirus if you have one. Talk to someone (to your local computer guy) if you are not reassured or still in distress.This is a free phone call number, that’s targeting Australian audience. Note that nothing has changed in your computer system but check if some extensions had been added to your browser.If you do a lot of surfing the net, always run Task Manager that can stop any further damage. Do not let those curry scumbags win.
  • Anonymous
    June 6, 2018
    Only an Indian scammer would use the expression "much helpful". Th guys pedaling this scam are the ones leaving this positive feedback.

    Avoid these lying scammers.
  • Kerry
    April 8, 2021
    Thought I was talking to Netflix was scammed 1300.00 on my credit card though I new better
  • Anonymous
    April 7, 2021
    If you Google the term Netflix phone number Australia, one of the results is "Netflix Phone Number 1-800-431-401". Do *not* call this number because it is *not* Netflix! They will ask for personal details to verify your identity, as a legit helpdesk might do, and you may give it because it is you who called, but then direct you to a remote desktop application that has nothing to do with Netflix. Luckily I didn't go any further and contacted another Netflix number (1-800-875-462), which is legit. I then reported the other number to the Netflix rep, who appeared not to know about it.
  • colin
    April 7, 2021
    Do not use this service it is scam they ask you for to pay for a service which does not exist. Do not be belie any Google search that comes up with this number
  • Anonymous
    April 4, 2021
    Scam call
    Caller: Nameless - heavy Indian Accent

    Received an e mail saying my credit card CVV # was invalid. I said that was not possible. We debated that and it became unpleasant. He hung up. Slimey. This number is provided on Google - how can they do that??
  • Karen
    March 25, 2021
    Scam call
    Caller: Said they fix.nexflix

    Wanted to know how much money was in my account
    I said they were scammers
    Any money goes missing I'll know how
  • Anonymous
    March 19, 2021
    Caller: I call the number thinking I was calling Nexflix

    1800 431 401
    DO NOT CALL THIS NUMBER! They very cleverly got me sucked-in and hacked my credit card 18th March 2021. Yes, during the call I should have recognised something wasn't right, but they are sooooo cleaver in fooling you they are "legit". My pc has to be cleaned, new cards and new internet banking customer numbes etc, etcr; our internet banking is understandably frozen until pc is cleaned. I was incredibly distressed (and still am) when I realised what was happening, he froze my pc and in seconds, all could do was watch multiple pages opening before my eyes as he proceeded to shop with my card . . . until I pulled the plugs out of the back of the pc! Lesson Learnt!
  • Susan Johanna
    October 10, 2018
    Caller: no body called from this number

    I called this number after i found this number on internet these guys are geeks who help with you computer problem . I had this ongoing problem with my email for few months and i called multiple number but they were asking me for money telling me a whole bunch of problems but these guys checked the problem and then fixed it. when i asked about the charge they told me it was not a big issue however they offered me some services where i can hire them as my tech for a planned duration which i choose to go with. They check my computer every 15 days and dont charge me for that i am quite happy with the service because they are cheap and they know what they are doing
  • Anonymous
    August 23, 2018
    Caller: 180-431-401

    Toll-free number 1800 431 401 found the best solution for fixing issues related to computer. I used this number to solve my problems related to the computer. Technicians who assist me are very soft spoken and understandable. Well, I got the response from their side in a couple of minutes. They are expert in providing the instant result to their customers with proper satisfaction and comfort. Additionally, I have got a concession on the actual price. I am very happy with the services which were rendered by toll-free number 1800 431 401. I will definitely go to the same next time. Thank you.
  • Ethan
    May 15, 2018
    Caller: 1800 431 401

    I Got the call from 1800 431 401, The Team behind this number is much helpful
    as they resolve my issues in my Mac PC, they are expertise in their field and recover my data successfully, Thanks for paying attention to the things that may impact us negatively in the marketplace. I appreciate the efforts that they made and fully happy with their services. :)
  • Glen Rogers
    May 14, 2018
    United Kingdom
    Caller: 1800 431 401

    They are my computer Tech guys for past 4 years as far as i am concerned they are the best i have dealt with other people in past but they are pretty good . There way of talking and understanding a customer is great. There services are cheaper then any local shop
    All the best to these guys for future
  • Anonymous
    May 9, 2018
    United States
    any proof for such thing , any way i can know the name of guys who was scammed
  • Kangaroo
    May 1, 2018
    Scam call
    I received a call from a blocked number.

    An Indian person asked to talk to me mentioning my full name.

    He said that he received my details from Microsoft because my Windows Media Services were compromised and that they are assigned by Microsoft to Remotely Assist the infected customers to remove the malicious software from their PC.

    I asked what is the Computer ID that is having the problem and he took the time to give me letter by letter the following 32 digit ID referring to it as Microsoft Computer Licence Number:

    888DCA60FC0A11CF 8F0F00C04FD7D062

    I asked him for a phone number to call them when I check if their details are genuine and he happily gave me the following call centre number: 1800 431 401

    He also gave me their company name: Max PC Export.

    I asked him how would the problem be resolved and he said that they will connect to the PC and they will resolve it with a remote desktop connection.

    I told him that I will check these details and I will call their call centre for verification and proceed if everything is OK.

    He said thank you and we hang up.


    The communication was very persuasive and a user that is not very experienced could fall into their trap.


    1) After googling their Company Name I did not find anything about this company.

    2) After googling their phone number I found the above posts - but since the calling number was blocked his phone number is definitely another one.

    https://www.reverseaustralia.com/lookup/1800 431 401/

    3) After googling the Microsoft Computer Licence Number I found the following:


    So it a scam call.
  • Ashley
    April 10, 2018
    Unsolicited call
    He called on a blocked number.but gave me the number to check the business is a real one and so I can call if I need anything. He had a strong Indian accent but had good communication skills.
    The caller had my name and said they did tech support for me previously. I did not remember them, also he did not know what type of system I have. He wanted to do a systems check, and I am assuming load a program to 'check' my system.
    I declined the offer for 2 reasons ether it
    1. is a malicious scam- or
    2. telemarketing trying to sell me something.

Do you have a comment about 1800 431 401?

Your name
Who called you?
Call type
Join the discussion...
Post a comment
Spam Report Card
Spam Score

7 complaints this year

11 total complaints

Recent Comments
  • Anonymous on 0424 829 025
    Said internet would be cancelled within 4 hours and I needed to press #1 to speak to my internet...
  • Anonymous on 0470 664 576
    Order Confirmed payment $3199.00 against Apple MacBook Pro(13-inch) M1 at AMZ. Order Number...
  • Anonymous on 0483 813 694
    Says my order ASUS ROG Gaming Phone for $4669 at AMZ with some order number with today's date...
  • Anonymous on (02) 6522 3842
    Robo Call stating my TFN has been suspended, when I pushed '1' to go to a consultant I asked them...
  • Tango on 0488 828 992
    Mater prize home. Harassing people to buy extra raffle tickets. They call every single month and...