Caller: Optus or 3rd party on their behalf

Optus call centre, not entirely sure if its Optus them selves or a third party. Had to call to finalise an order for NBN installation. Admittedly although number was given to me in a slightly sketchy looking email and there was lots of background noise it appears to be legit as a I got a confirmation email and text from Optus confirming my order had been finalised.

Caller: Optus

I called 133937 and they have verified that this number is from Optus.

Dodgey c*nts all replies saying this is legit are. Made by the scammers u dog c*nts

Caller: Optus

This is optus, they were checking my NBN order.

Caller: Optus

Legit. Sent me a worrying text but had the reference number for my new phone order, after giving over all my details I got a text and email from Optus confirming my order! Can even track it in the app now.

So even though I was worried because all signs pointed to a scam, it's okay

Caller: Optus

Definitely a quite professional scam. Got an email telling me to call this number. Email came from noreply @ e.optus.com instead of an Optus.com.au address. Order number didn’t match any I had made recently. And seriously, “we need to talk to you about your Optus order”? No detail! Without a doubt a scam.

Caller: Optus

Email saying from Optus
I Contacted Optus right away on app, asked if it’s a legitimate Optus number and they said NO.

Received a text to call the number. I believe this is actually Optus but the company is stupid AF.

we called back that number, sounds like scam, later we called optus official number, initially they said it is scam, then after they checked our reference number, said it is their sales agent number. so it is legit.

Confirmed with Optus that this number is 100% a SCAM.
Do not follow through with emails or use this number to contact Optus. Call them directly using the number listed on their website.

Scam. Sent very sketchy email.
“We need to talk to you about your Optus order. Pls call us on 1300 303 723 with ref:_______”
Very weird to send an official email with “PLS”

I had a message the same. I rang them. Got messages sent with the right OPTUS message name

Caller: Optus Msg

1300 303 723 They called me I could hear that room of full indian scammers at the background .I ordered a new iPhone yesterday My wife was about to give all info but I stopped her.Scam!!!!!!

Can I ask you why you commented anonymous if it is Optus n have nothing to worry about please

Caller: Optus

Thought it was sketchy at first but it’s legit. Everything went thru and got Optus emails from optus.com.au

Apparently Optus, they do have my order reference so they must at least have access to Optus data. I opted to call back to proper Optus number anyway.

Caller: OPTUS MSG

Do not respond if you get this message. Optus SMS do not go by the SMS name "OPTUS MSG".

The real Optus will use the SMS name "Optus" and exactly these characters only.

THE FOLLOWING MESSAGE IS A SCAM because I am not an Optus customer and have no orders with them...

"We need to talk to you about your Optus order. Pls call us on 1300 303 723 with ref: YES01234567"

Caller: 1300 303 723

100% a scam. These guys are putting on a front as if they are Optus and they are not. Do not be clicking through any confirmation emails from these guys. They will appear as email @ email.Optus.com.AU and this is a phishing email!
I unfortunately had first hand of the scam having since had to reapply for all of my government identification.
If you’re unsure, hang up and call Optus yourself.

Caller: Optus

I had tried to make an order for a mobile phone earlier in the day but wasn’t happy with what they said I could get so I canceled my order through Optus online chat. Then received an email saying they need to talk to me about my order. I called the number and they wanted my first and last name. Gave it then asked if I had a service with them?! They should know this shouldn’t they?.. anyway proceeded to ask for my date of birth and I immediately said “is this about my order that I canceled online with Optus chat, I cancelled it because they couldn’t give me the phone I wanted” and she answered “is there another person or family member you could put your order under?” I felt like that was a bit weird. So I just asked for it to stay cancelled and if I could get a confirmation of that emailed and she said they don’t do that on their end and that the way I’ll know if it’s canceled is that I will receive no more calls from Optus. Hmmmm don’t know what to think about that. Just hope it worked.

Caller: OPTUS

This number is legit as a I got a confirmation email and text from Optus confirming my 5G home internet order had been finalised and I also login in Optus website to check my account and is in progressing of my order.

As first they called from (02) 9174 3000 and left voicemail and I found those emails to call back this number 1300 303 723 with email address noreply @ e.optus.com with subject my 5G home internet order reference, so I wasn't too worries to call back however their background was noisy but they did the job.