• Anonymous
    April 8, 2021
    Unknown
    Australia
    I received email from SGIO and all seemed legit, rang the 1300 number and went through all the verification and bank details etc, then thought to double check and found this page with some saying legit and some saying definitely scam etc my heart sunk as I thought I'd been scammed, I rang SGIO direct and told her about it she said straight away it looks like you've got a refund coming to you and I asked her to tell me the number of the renumerations line(I think thats what she called it) and she gave me the 1300 number so yeah I'd say this is legit
  • David
    March 17, 2021
    Unknown
    Australia
    I just got off the phone to the NRMA Renumeration department, which was reached on this number. I was uncomfortable giving my personal details, such as full name, date of birth, address and phone number, but when she asked me for the details of my preferred bank again, I asked if she could send a cheque. She said she would send one to the address I provided, without any hesitation.
  • RMD
    March 13, 2021
    Unknown
    Australia
    Caller: 1300 064 698 was referenced in email

    I received an email from SGIC saying I was entitled to a refund on an SGIC Home policy. Initially I was suspicious, but the email referenced a telephone number and refund page that were on the official SGIC website and the policy number referenced was my actual home policy. Long story short I've received my refund in my current account last week with no problems.
  • RMD
    March 12, 2021
    Unknown
    Australia
    Caller: email SGIC

    I received an email offering a refund on my SGIC house policy. Like many here I thought "scam". However, the SGIC "scammers" have just deposited the refund into my bank account. So, not a scam! :)
  • Anonymous
    March 11, 2021
    Unknown
    Australia
    Called and went through the processes, seems legit (but have not received refund yet)
  • Anonymous
    March 11, 2021
    Unknown
    Australia
    Caller: NRMA

    It is real number. To confirm simply ring 132132 and NRMA will confirm the attached number 1300 064 698 is real. Yes, did get refund.
  • Anonymous
    March 4, 2021
    Unknown
    Australia
    Yes, you're right - it's not the NRMA number.

    But it is the NRMA Insurance number, as per the following NRMA Insurance website address:
    https://www.nrma.com.au/contact-us/phone

    The NRMA Roadside Assistance website is mynrma.com.au as per the back of my NRMA members card, and when I click on insurance on that website (mynrma.com.au), it re-directs me to nrma.com.au (NRMA Insurance). So the above link is legit by direct association with it's parent (NRMA).
  • Anonymous
    March 4, 2021
    Unknown
    Australia
    Caller: Multiple text messages

    I’ve never held any polices with any insurance companies in NSW or anywhere over east.
    I’ve been in WA for almost 50 years so I think it was very odd and a scam.
  • Anonymous
    March 3, 2021
    Scam call
    Australia
    Caller: likely phishing scam text from "NRMA"

    I'm calling this a scam. If I'm correct there are a lot of deliberately misleading posts here. I have no reason to suspect that any insurance company would be trying to contact me personally for a refund. I have no outstanding issues with any insurance company. Even if I did I would expect the communication to follow the normal communication paths rather than a text. Reading above though, there is no way EVER that I would disclose my full personal details to anyone of the phone. Curiously I have had many other obvious scam texts and phonecalls in the last couple of weeks. straight after I asked forcefully to be removed from a wine distribution marketing list. pretty sure some of these mobs sell your data to the bottom feeders if you opt out.
  • Anonymous
    March 2, 2021
    Unknown
    Australia
    132 132 is definitely one of their legitimate numbers.

    "What is the phone number for NRMA?
    For insurance matters call 132 132 and for roadside assistance (Membership) call 13 11 22."

    SOURCE: https://www.mynrma.com.au/support/phone
  • Anonymous
    March 1, 2021
    Financial services
    Australia
    Caller: Was an email with this phone number to call

    NRMA are giving refunds on errors happening to Home/Contents policies over the last 7 years. Normally the method for a refund would be to the way it was paid (eg. Bankcard, BPay etc). In this case they only have their system paying to a bank account or via Cheque. You can opt for a cheque if you are really skeptical. This is legit but even I didn't call this 1300 number just in case. Went through the MAIN NRMA number.
  • Anonymous
    February 23, 2021
    Unknown
    Australia
    yes it is. its printed on the bottom of my policy documents
  • Anonymous
    February 22, 2021
    Unknown
    Australia
    The number is for SGIO. Call them and it was legitimate. NRMA acquired the SGIO insurance group some time ago. When I spoke to them the discount related to grouped policies and I was entitled to a refund. Opted to have the refund sent by cheque
  • Anonymous
    February 22, 2021
    Company
    Australia
    Caller: NRMAi

    I had an email but though it was a scam. Then got a sms asking to call them on this number. It is legit and the money was deposited in my bank a/c three days later. Said it was for policies between 2014 and 2017, even for policies now expired.
  • Anonymous
    February 19, 2021
    SMS
    Australia
    Caller: SMS: DoNotReply

    Contact Us - Reminder << Reference ID: 30241722 >> We recently contacted you to let you know you’re entitled to a refund. Please get in touch with us when you have time.
    How?
    NRMA website: search for ‘Refunds’ for details on how to contact us online
    Phone: call us on 1300 064 698 from 8:30am to 8:00pm AEDT Monday to Friday. 
    If you have recently arranged your refund, please disregard this message.
  • NRMA customer
    January 29, 2021
    Unknown
    Australia
    Caller: Text with 1300 064 698 to contact for refund

    The number is real NRMA, just checked on 132132, is a real refund. I was concerned. Now I feel much better😊
  • Anonymous
    January 21, 2021
    SMS
    Australia
    Caller: NRMA

    I received a text message about REFUND, and I got suspicious because I do not have any insurance with NRMA. After I checked the phone number is registered officially under NRMA, I called them and found out it was about my SGIC insurances. They said they would send me the details with email and the refund would come in 2-5 days.
  • Anonymous
    January 20, 2021
    Unknown
    Australia
    I got a text message saying it was from SGIO saying I am due a refund. I have not called them back as I think it’s a scam
  • Anonymous
    January 10, 2021
    Unknown
    Australia
    I received the email, and it identifies a current policy of mine.
    It is unfortunate that many of us are now suspicious.
  • Anonymous
    January 4, 2021
    Unknown
    Australia
    132 132 is most definitely the phone number for NRMA Insurance

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11 complaints this year

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