Comments on 1300 064 698

50.00%
Spam Score
0 complaints this year, 20 total complaints

0 complaints this year, 20 total complaints

Comments on 1300 064 698


Anonymous

Posted on May 7, 2021
Caller type: Unknown
Location: Australia
Caller: NRMA

After an internal review, they identified that my policy discount was not applied to my motor insurance and I will receive a refund. Ring the normal number and ask about the email you received. They will confirm it is legitimate.
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Anonymous

Posted on May 6, 2021
Caller type: Unknown
Location: Australia
Caller: SGIO

Just went through the same deal then got worried. Rang through other number and it was verified legit. Same number as above.
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Ralph

Posted on April 25, 2021
Caller type: Unknown
Location: Australia
Caller: SGIC Insurance (by email) .

Received email from SGIC South Australia saying I had been overcharged in the past , enter details to claim , or phone 1300 064 698 . Thought it might be a scam so left it for two weeks , then thought ; nothing to lose , so filled in details . Two days later another email from Insurance Australia saying $31.71 had been deposited in my bank . Checked bank next day and it was there .
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Anonymous

Posted on April 16, 2021
Caller type: Unknown
Location: Australia
Caller: Letter in post from SGIC with this number in it

Contacted SGIC. Not a scam. Refund processed via cheque.
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Anonymous

Posted on April 15, 2021
Caller type: Other
Location: Australia
Caller: SGIC - email

Got an email from SGIC (my normal means of correspondence with them so no surprises there) saying there was a refund due for my home/contents insurance policy. Always sceptical I triple checked; it correctly quoted my policy number & the phone number listed in the email is the one on their website for customer refunds. I didn't click any link (of course not) but went to my SGIC account to confirm all this independently. Better safe than sorry, but this one is above board.
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Anonymous

Posted on April 13, 2021
Caller type: Unknown
Location: Australia
Caller: I received email from NRMA about a refund

I just confirmed with NRMA they transfered me to thia Department and they will be sending me a check.it is their number
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Anonymous

Posted on April 8, 2021
Caller type: Unknown
Location: Australia
I received email from SGIO and all seemed legit, rang the 1300 number and went through all the verification and bank details etc, then thought to double check and found this page with some saying legit and some saying definitely scam etc my heart sunk as I thought I'd been scammed, I rang SGIO direct and told her about it she said straight away it looks like you've got a refund coming to you and I asked her to tell me the number of the renumerations line(I think thats what she called it) and she gave me the 1300 number so yeah I'd say this is legit
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David

Posted on March 17, 2021
Caller type: Unknown
Location: Australia
I just got off the phone to the NRMA Renumeration department, which was reached on this number. I was uncomfortable giving my personal details, such as full name, date of birth, address and phone number, but when she asked me for the details of my preferred bank again, I asked if she could send a cheque. She said she would send one to the address I provided, without any hesitation.
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RMD

Posted on March 13, 2021
Caller type: Unknown
Location: Australia
Caller: 1300 064 698 was referenced in email

I received an email from SGIC saying I was entitled to a refund on an SGIC Home policy. Initially I was suspicious, but the email referenced a telephone number and refund page that were on the official SGIC website and the policy number referenced was my actual home policy. Long story short I've received my refund in my current account last week with no problems.
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RMD

Posted on March 12, 2021
Caller type: Unknown
Location: Australia
Caller: email SGIC

I received an email offering a refund on my SGIC house policy. Like many here I thought "scam". However, the SGIC "scammers" have just deposited the refund into my bank account. So, not a scam! :)
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Anonymous

Posted on March 11, 2021
Caller type: Unknown
Location: Australia
Called and went through the processes, seems legit (but have not received refund yet)
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Anonymous

Posted on March 11, 2021
Caller type: Unknown
Location: Australia
Caller: NRMA

It is real number. To confirm simply ring 132132 and NRMA will confirm the attached number 1300 064 698 is real. Yes, did get refund.
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Anonymous

Posted on March 4, 2021
Caller type: Unknown
Location: Australia
Yes, you're right - it's not the NRMA number.

But it is the NRMA Insurance number, as per the following NRMA Insurance website address:
https://www.nrma.com.au/contact-us/phone

The NRMA Roadside Assistance website is mynrma.com.au as per the back of my NRMA members card, and when I click on insurance on that website (mynrma.com.au), it re-directs me to nrma.com.au (NRMA Insurance). So the above link is legit by direct association with it's parent (NRMA).
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Anonymous

Posted on March 4, 2021
Caller type: Unknown
Location: Australia
Caller: Multiple text messages

I’ve never held any polices with any insurance companies in NSW or anywhere over east.
I’ve been in WA for almost 50 years so I think it was very odd and a scam.
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Anonymous

Posted on March 3, 2021
Caller type: Scam call
Location: Australia
Caller: likely phishing scam text from "NRMA"

I'm calling this a scam. If I'm correct there are a lot of deliberately misleading posts here. I have no reason to suspect that any insurance company would be trying to contact me personally for a refund. I have no outstanding issues with any insurance company. Even if I did I would expect the communication to follow the normal communication paths rather than a text. Reading above though, there is no way EVER that I would disclose my full personal details to anyone of the phone. Curiously I have had many other obvious scam texts and phonecalls in the last couple of weeks. straight after I asked forcefully to be removed from a wine distribution marketing list. pretty sure some of these mobs sell your data to the bottom feeders if you opt out.
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Anonymous

Posted on March 2, 2021
Caller type: Unknown
Location: Australia
132 132 is definitely one of their legitimate numbers.

"What is the phone number for NRMA?
For insurance matters call 132 132 and for roadside assistance (Membership) call 13 11 22."

SOURCE: https://www.mynrma.com.au/support/phone
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Anonymous

Posted on March 1, 2021
Caller type: Financial services
Location: Australia
Caller: Was an email with this phone number to call

NRMA are giving refunds on errors happening to Home/Contents policies over the last 7 years. Normally the method for a refund would be to the way it was paid (eg. Bankcard, BPay etc). In this case they only have their system paying to a bank account or via Cheque. You can opt for a cheque if you are really skeptical. This is legit but even I didn't call this 1300 number just in case. Went through the MAIN NRMA number.
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Anonymous

Posted on February 23, 2021
Caller type: Unknown
Location: Australia
yes it is. its printed on the bottom of my policy documents
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Anonymous

Posted on February 22, 2021
Caller type: Unknown
Location: Australia
The number is for SGIO. Call them and it was legitimate. NRMA acquired the SGIO insurance group some time ago. When I spoke to them the discount related to grouped policies and I was entitled to a refund. Opted to have the refund sent by cheque
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Anonymous

Posted on February 22, 2021
Caller type: Company
Location: Australia
Caller: NRMAi

I had an email but though it was a scam. Then got a sms asking to call them on this number. It is legit and the money was deposited in my bank a/c three days later. Said it was for policies between 2014 and 2017, even for policies now expired.
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