• Anonymous
    March 10, 2021
    Unknown
    Australia
    Caller: Claims to be from Telstra

    Claims to be calling to confirm my NBN installation appointment. I cancelled the NBN installation weeks ago, and told them I didn't want it. I confirmed it had been cancelled in a Telstra shop. They looked it up online, and confirmed it was cancelled.
    I have been called twice since then "to confirm my appointment" and when I say I'm not having it connected, they ask for my DOB. Always men with an Indian accent. SCAM
  • Catherine
    April 6, 2021
    Service
    Australia
    Caller: Telstra NBN

    Not a scam - its Telstra NBN department. Case manager for your booking until start to finish so you dont have to deal with multiple people

    I asked them to verify my order number so I can ensure they are who they say they are and all information was correct.

    As mention in another comment below (was an indian - so dont think its just a scam)
  • Anonymous
    January 28, 2021
    Unknown
    Australia
    More bullsh*t from supposed "Telstra employee" about an order to install NBN. We already have it. Pure and simple,,,, SCAMMERS! (usually Indian)
  • Anonymous
    November 20, 2020
    Unknown
    Australia
    Annoying
  • Jake
    January 19, 2021
    Company
    Australia
    Caller: Telstra

    Telstra calling to confirm if the recently connected NBN service has been installed and advising that a survey would be issued shortly.
  • Kate
    June 9, 2021
    Company
    Australia
    Caller: Telstra

    Not a scam was real I used my Telstra App to confirm if they had contacted me today and they yes and gave me the Ref#INT number is all good 👍
  • Anonymous
    May 31, 2021
    Unknown
    Australia
    Caller: claims to be from Telstra

    I had five phone calls today on my mobile via another mobile number, advising me that my NBN and home phone will be disconnected within 24 hours. The NBN is in my fathers name not mine. I rang Telstra and they told me that they have no idea about any disconnection and that Telstra never ring their customers but send emails or SMS. Just received another call on this number on my husbands mobile saying they are from Telstra. Total scam.
  • Anonymous
    May 12, 2021
    Scam call
    Australia
    Caller: Scammer

    100% scam i have nbn already full of lies about new connection, the posts here saying it is legit are by the scammers themselves.

    Be warned total scammers!
  • Anonymous
    January 12, 2021
    Unknown
    Australia
    Called me to ask for my dad,but I own the NBN verification failed and said could. Not continue sounds very sketchy hope my account won't get hacked
  • Telstra
    November 17, 2020
    Company
    Australia
    I called back number (03) 9319 2000 reached IVR for Telstra.
  • Anonymous
    October 19, 2021
    Unknown
    Australia
    Caller: (03) 9319 2000

    Scam. Called to confirm nbn installation by Telstra and if I wanted any other services. This was installed over 1 year ago. Rang Telstra and confirmed not them.
  • Steven Stevenson
    October 6, 2021
    Company
    Australia
    Caller: Telstra NBN Dedicated Connections Manager

    Legitimate calls in my case, as I had arranged for Telstra to connect NBN. For people getting calls after Telstra NBN connection has been cancelled, this might be due to poor internal communication at Telstra. And if you *haven't *arranged NBN connection, it *is* a scam (for you) and the calling number will be spoofed. If in doubt, ask the caller some question only Telstra would know. If you later get Telstra NBN connected, don't forget to unblock this number in your phone.
  • Anonymous
    October 1, 2021
    Scam call
    Australia
    Apparently telstra about my new connection mind u ive been with telstra over 3 years absolutely a scammer for sure
  • Anonymous
    August 18, 2021
    Unknown
    Australia
    Annoying. Keeps calling
  • Alex
    August 18, 2021
    Unsolicited call
    Australia
    Caller: "Telstra"

    Called up regarding a recent sim card order and glossed over who she was to ask for my full name and DOB. Told her i will wait till i get my sim to confirm those details
  • Anonymous
    August 6, 2021
    Unknown
    Australia
    Yes same here
  • GrantAU
    July 15, 2021
    Scam call
    Australia
    Caller: Telemarketer

    Claims to be a Telstra partner and ringing about NBN order. We have NBN with another provider for many years so clearly a scam or trick to make you switch to their NBN retail service
  • Anonymous
    July 12, 2021
    Unknown
    Australia
    Scammer. As soon as he said can you state your name, address and DOB I said no. He said I'll send you a text and I said send me an email request. He said we don't send emails, just text.
  • Anonymous
    July 9, 2021
    Unknown
    Australia
    golly, a text then 2 phone calls that went to my voicemail, with one dead silence except for the sound of water running in the background. Really looking forward to the second NBN connection to boost my speed.......LOL. Oh, yeah, this connection was completed more than a year ago, so a "follow up" on the install is a red flag.
  • Anonymous
    July 8, 2021
    Scam call
    Australia
    Caller: (03) 9319 2000

    Received a call (and subsequent VM) from this number wishing to discuss my nbn connection.
    This followed on from a text last week confirming an order that I didn’t make!!

    I already have nbn thank you very much - and not with Telstra either..

    Next time they’ll get the referee whistle right into their eardrums - maybe THEN they’ll get the message!!!

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34 complaints this year

35 total complaints

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