Comments on (03) 9319 2000

57.50%
Spam Score
2 complaints this year, 63 total complaints

2 complaints this year, 63 total complaints

Comments on (03) 9319 2000


Andrew

Posted on April 6, 2023
Caller type: Call centre
Location: Australia
Caller: monty

Genuine call. These are the guys i have been dealing with - same number all the way through to have upgrade from Fibre to the node to Fibre to the premises - 100% legit - assisted from arranging delivery of router and cables to arranging technician to attend - to attending to resolving issue with maximising downloads speeds to 270mps.

Just did a follow up call. Totally professional - and efficient
0 found this comment helpful
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Aidan

Posted on February 14, 2023
Caller type: Company
Location: Australia
Caller: Telstra NBN Support Team

Legitimate Telstra NBN Support Team - Providing an update on the status of my NBN Upgrade.
0 found this comment helpful
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Anonymous

Posted on January 25, 2023
Caller type: Scam call
Location: Australia
Caller: Scam caller

Claims to be from Telstra nbn but is fake
0 found this comment helpful
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Luke

Posted on November 30, 2022
Caller type: Scam call
Location: Australia
Caller: Scammers Pretending to Be Telstra

Heavily accented person talking some rubbish about Telstra NBN, but Telstra would never contact you about that. I live in an apartment that has an imbedded network, so no NBN connection is possible. (Building already has a private fiber connection) wanted to know my address (They should know, as I pointed out) then my date of birth. Became agitated when I said they were scammers, hung up when I laughed at them.
0 found this comment helpful
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Tony

Posted on November 25, 2022
Caller type: Company
Location: Australia
Caller: Telstra

Telstra calling to confirm nbn activation that was ordered on my end, not scam
0 found this comment helpful
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Anonymous

Posted on November 21, 2022
Caller type: Company
Location: United States
Caller: Telstra

I can confirm this number is Telstra. I had a call-back booked regarding our Telstra/NBN upgrade from FTTN to FTTP. Our Case Manager, Christina, called from this number, at the scheduled time, to my mobile and home phones. Unfortunately, I both calls but she did leave messages on both phones. Hence, why I know this number is legitimately Telstra.
0 found this comment helpful
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Vic rattlehead

Posted on September 20, 2022
Caller type: Call centre
Location: Australia
Caller: Telstra

It is telstra , I've worked for them for nearly 23 years , this number rings me daily . Not a scam for all the people who have no idea
0 found this comment helpful
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Frank

Posted on September 6, 2022
Caller type: Service
Location: Czech Republic
Caller: Telstra.

It is Telstra calling. Wanted to know if NBN modem has been delivered for installation.
0 found this comment helpful
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Matt

Posted on August 22, 2022
Caller type: Company
Location: Australia
Caller: Telstra NBN connection

Absolutely wasn't a scam call. It's 4:55 pm, i just had a call from this number (i didn't answer). Just this morning i had organized for my telstra connection to move from my current address to our new home which we move into next week. Whilst writing this, a confirmation text from the guy who rang me and left message as well as an email to my registered email address with telstra to confirm the NBN connection at our new premises. I deal with scam emails and calls daily - i screen all my calls that i don't recognize the number to my business, this one was fine. not a scam number in my opinion.
0 found this comment helpful
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Anonymous

Posted on August 22, 2022
Caller type: Scam call
Location: Australia
Caller: SCAM CALLER

If this was Telstra a message would be left. (Unless they aren't professional lol)
Scam Caller. No Message Left = unwanted.
Blocked and Deleted
0 found this comment helpful
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Telstra

Posted on July 27, 2022
Caller type: Company
Location: Australia
Caller: Telstra nbn

I went to the telstra shop to upgrade my nbn from fttn to fttp they took my details and they called few days later.
Not a scam this call from nbn team
0 found this comment helpful
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Anonymous

Posted on July 11, 2022
Caller type: Unknown
Location: Australia
Caller: Telstra

Legit Relates to planned NBN upgrade re procedure and dates to occur
0 found this comment helpful
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Anonymous

Posted on June 29, 2022
Caller type: Unknown
Location: Australia
Was expecting a call from Telstra, but they knew nothing about my case and I had already spoken to someone at Telstra. Seems like a total scam.
0 found this comment helpful
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Anonymous

Posted on June 16, 2022
Caller type: Unknown
Location: Australia
Good point.
0 found this comment helpful
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Anonymous

Posted on June 16, 2022
Caller type: Unknown
Location: Australia
NBN have a FTTP Upgrade program, the caller has probably offered you a higher speed plan (which then qualifies you for the FTTP Upgrade).

It's all done via Retail Service Providers (RSP),
0 found this comment helpful
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NOEL

Posted on June 12, 2022
Caller type: Unknown
Location: Australia
Caller: supposed Telstra

Received a text from supposed Telstra asking if I wish to go from FTTN to FTTH and i answered "yes".. An Indian rang me and knew my Name My account number at Telstra, my address and how much I was paying a month on the plan I am on. He the said if I upgrade my NBN connection it would cost me an extra $15.00 a month.. How can so called Telstra charge more for an NBN upgrade when Telstra DO NO OWN the NBN service... Rang Telstra and just got stuffed about No one was interested in sorting it out...
0 found this comment helpful
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Anonymous

Posted on June 8, 2022
Caller type: Unknown
Location: Australia
Just call it. Its telstra ya fools. Even have a number to call 1300 for customer service. Are you all that mentally challenged and dont just call the number?
0 found this comment helpful
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Anonymous

Posted on May 13, 2022
Caller type: Scam call
Location: Australia
Caller: Scammer

This number is a scam call. I have had several calls from the (03) 9319 2000 in a week and with no messages left. This forum suggests it could be Telstra and not a scam. I called Telstra and they said it is likely a scam and they don't call from landlines and it was not them calling. I suggest people block this number.
0 found this comment helpful
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Anonymous

Posted on May 13, 2022
Caller type: Unknown
Location: Australia
This is a scam call. I called Telstra to query if it was in fact them calling. The Telstra rep said they don't call from land line numbers and to ignore this number. I suggest people block the number.
0 found this comment helpful
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Anonymous

Posted on May 12, 2022
Caller type: Call centre
Location: Australia
Caller: Indian caller

Saying from Telstra about nbn connection - which we already have under my wife’s name yet they knew my name and left voicemail- confirmed from Telstra it’s fake - scam - do not respond and block caller
0 found this comment helpful
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