Comments on (02) 9392 6000

72.50%
Spam Score
7 complaints this year, 35 total complaints

7 complaints this year, 35 total complaints

Comments on (02) 9392 6000


Anonymous

Posted on October 8, 2022
Caller type: Unknown
Location: Australia
Caller: Apparently nbn

If it's not a scam, how can this Indian guy claim to connect my nbn over the phone only when I don't even have an nbn box attached to the house!! LOL, ffs.
0 found this comment helpful
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Anonymous

Posted on September 30, 2022
Caller type: Call centre
Location: Australia
Caller: NBN co

Seemed genuine to me.

If it was a scam they didn’t need to call me as he had my name my address and the provider details already. He knew I had just connected and all he asked was if it was working.

Didn’t seek any information from me.
0 found this comment helpful
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Al

Posted on September 19, 2022
Caller type: Scam call
Location: Australia
Caller: Fake NBN

Caller claimed he was from NBN and said I had a scheduled appointment on the 22nd, except I don't. He hung up when I asked him what my full name was.
0 found this comment helpful
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Daniel Hedger

Posted on August 30, 2022
Caller type: Scam call
Location: Australia
Caller: I called them

If you feel like scam baiting them, too bad they do not answer private numbers, dirty dogs!
0 found this comment helpful
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Brett

Posted on August 27, 2022
Caller type: Unknown
Location: Australia
I believe people saying this is legit have either been fooled or are the scammers. Further to my comment from 19 Aug 2022. I asked the NBN technician who came on site to setup my fibre about these calls. He said the NBN are a wholesaler and do *not* phone customers.
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Anonymous

Posted on August 24, 2022
Caller type: Unsolicited call
Location: Australia
Caller: "NBN"

Just received a call about my "pre-existing" appointment which I never made.
called specifically saying they were from NBN but would not give me any details until I verified my account with them.
Said they could give me the street address but I had not pre-existing appointment.
If this is NBN, what a crappy experience.
0 found this comment helpful
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Brett

Posted on August 19, 2022
Caller type: Unknown
Location: Australia
Called twice today, but I haven't picked up. It looks to me like NBN do not call retail customers:
https://www.nbnco.com.au/learn/protect-yourself-from-scams

Also, I can't find this number on the NBN site and yes, phone numbers can be spoofed.

The folks saying this is legit could be the scammers.
0 found this comment helpful
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Anonymous

Posted on August 16, 2022
Caller type: Service
Location: Australia
Legit call from an NBN technician organised through Vodafone that wanted to make the appointment earlier. They already knew my name, address and appointment date/time.
0 found this comment helpful
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Anonymous

Posted on August 11, 2022
Caller type: Nuisance call
Location: Australia
Caller: (02) 9392 6000

3 CALLS TODAY DO NOT ANSWER PRETENDING TO BE NBN
0 found this comment helpful
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Carole

Posted on August 8, 2022
Caller type: Service
Location: Australia
Caller: NBN Co

This was not a scam call. The gentleman had my details and the time of my scheduled NBN appointment. Rang to say they have an earlier appointment if I wanted it. He didn’t ask me for any details and I received an updated email from NBN Co with the updated scheduled date I selected during the call. I am usually pretty sceptical but this call was legitimate. (Doesn’t mean this number can’t be spoofed at other times though)
0 found this comment helpful
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Anonymous

Posted on August 3, 2022
Caller type: Unknown
Location: Australia
Definitely a scam. Google NBN Scam and you will see that NBN will not call you. They clearly have access to NBN bookings which is horrifying.
0 found this comment helpful
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Anonymous

Posted on July 25, 2022
Caller type: Unknown
Location: Australia
Legit call about NBN connection appointment.

Had also left me a voicemail earlier in the day and generally if it’s a spammer, they don’t leave voicemails to confirm they’ll call back later.
0 found this comment helpful
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Anonymous

Posted on July 20, 2022
Caller type: Unknown
Location: Australia
Asking to remote access for my NBN, and I hung up.
0 found this comment helpful
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Anonymous

Posted on July 5, 2022
Caller type: Call centre
Location: Australia
Caller: Call Centre

Not a scam, called to verify my appointment to fix my garbage phone line.
0 found this comment helpful
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Anonymous

Posted on July 4, 2022
Caller type: Service
Location: Australia
Caller: NBNCo

legitimate call for NBN setup
0 found this comment helpful
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Anonymous

Posted on June 29, 2022
Caller type: Service
Location: Australia
Caller: NBN

They called to confirm my NBN upgrade appointment. Seemed legit, as all the details they told me were correct and they didn't ask for any other personal information.

They just had to confirm details about the property (if special access was required, pets, etc)
0 found this comment helpful
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Debbie

Posted on May 18, 2022
Caller type: Unknown
Location: Australia
Caller: Service Stream on behalf of NBN

NBN. Calling to confirm your site details - usually a week before the technician appointment
0 found this comment helpful
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Anonymous

Posted on May 16, 2022
Caller type: Unknown
Location: Australia
Caller: NBN

not a scam, called to confirm appointment details
0 found this comment helpful
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Anonymous

Posted on May 5, 2022
Caller type: Unknown
Location: Australia
Caller: (02) 9392 6000

Idk if its spam or not because all the comments say different things but if a random number calls you, dont answer it and search the number to see
0 found this comment helpful
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Anonymous

Posted on April 26, 2022
Caller type: Unknown
Location: Australia
Caller: NBN

I read these posts and didn't answer thinking they were spam calls. They called often! In the end I called Optus and they said it is legitimate. I answered the next time they rang, and yep they are 10000% legitimate. They were calling to get the NBN technician out here a week earlier than what Optus had booked. This is not a scam guys.
0 found this comment helpful
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