Posted on December 6, 2022 Caller type: Unsolicited call Location: Australia
Caller: Optus Woman called, supposedly from Optus, about my complaint. Thing is, I didn’t make a complaint. Suspected it was a scam call. Very hard to decipher as her very strong accent made it hard to understand and she spoke that fast I couldn’t keep up. Possibly from India. I regard every unsolicited call a scam call now. Can’t be too complacent. Thanks Optus.
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Keren
Posted on December 6, 2022 Caller type: Unsolicited call Location: Australia
Caller: Optus (02) 9174 3000. Said she was from optus ccomplaints
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Not a scam
Posted on November 28, 2022 Caller type: Unknown Location: Australia
Caller: Optus Definitely Optus, I called back after they left voicemail, rectified my order and that was that. No issues, it is not a scam, totally Optus staff.
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Anonymous
Posted on November 21, 2022 Caller type: Company Location: Australia
Caller: Optus This is an Optus number. I agree, it needs a caller ID because it does seem suspicious. I have been dealing with someone from Optus recently and it is always from this particular number. My dealing has been within the NBN department of Optus. Not a scam.
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Anonymous
Posted on November 17, 2022 Caller type: Call centre Location: Australia
Caller: Optus This is not a scam. This is the Optus complaints team. Just call them back via their customer service number.
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Anonymous
Posted on November 16, 2022 Caller type: Unknown Location: Australia
Caller: Optus Caller definitely legit. Left a voicemail - was calling about a service provided, asking for feedback.
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Anonymous
Posted on November 9, 2022 Caller type: Unknown Location: United States
Caller: Optus Legit call from Optus after I had requested an upgrade to my NBN technology
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Anonymous
Posted on November 4, 2022 Caller type: Other Location: Australia
got a number of calls from his number today no msg left
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G
Posted on November 4, 2022 Caller type: Company Location: Australia
Caller: Optus Legit - I had ordered a new phone online & they were calling to confirm my details, shipping etc., how much was owing on my phone. All legit - they sent me codes to my phone and email for verification.
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Anonymous
Posted on October 31, 2022 Caller type: Call centre Location: Australia
Caller: Optus Called me regarding my Complaint then messaged me to call back. The only problem I had was the 1300 number I called they didn't talk on the other end. I could hear them breathing and didn't respond to me. After 3 calls later a lady answered and said the guy I needed to talk to had gone on a lunch break.
Not a scam
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Anonymous
Posted on October 29, 2022 Caller type: Scam call Location: Australia
Caller: Scammer impersonating optus This is a scam call that has now been reported to Optus
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Anonymous
Posted on October 29, 2022 Caller type: Unknown Location: Australia
Exactly
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Anonymous
Posted on October 19, 2022 Caller type: Unknown Location: Australia
exactly
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Anonymous
Posted on October 18, 2022 Caller type: Unknown Location: Australia
Caller: Optus Regarding my complaint to the TIO about the cyber attack that has also affected me. I'm sorry but warning and proof that they are legit would be better than a random number calling!! I will never trust any phone call!! Due to this breach!!
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Anonymous
Posted on October 17, 2022 Caller type: Unknown Location: Australia
This is Optus regarding an issue I have. However as I don't answer unknown numbers I didn't answer. So I now have to wait for them to call back. Tomorrow?
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Anonymous
Posted on October 11, 2022 Caller type: Unknown Location: Australia
Caller: Optus Customer reolution team Missed call, then text saying it was Ginika from Optus Resolution team and they'd call back in 2 days or I can email them
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Wayne
Posted on October 7, 2022 Caller type: Company Location: Australia
Caller: Optus technical support 2 calls from this number that I couldn't hear anyone on the other end. 3rd call advised they were Optus technical support for an issue I'd logged earlier in the day and the details checked out.
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Anonymous
Posted on October 6, 2022 Caller type: Unknown Location: Australia
Caller: OPTUS The number is genuine I had Optus issues especially NBN this number contacted me and resolved my issues
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Anonymous
Posted on October 5, 2022 Caller type: Other Location: Australia
Caller: 9174 3000 I received a call from 91743000 named Richa saying they were a customer resolution expert. I reached out to optus on 133937 to see if it was a hack. They confirmed saying that the number is legit and that it was from optus.
But i don't know who to believe anymore given the cyberattack
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Anonymous
Posted on October 3, 2022 Caller type: Company Location: Australia
Caller: Optus Message from Indian guy claiming to be from Optus to discuss cyber attack...then a text from him... something doesn't appear to be right by his phone manner and wording in his text.Can anyone add to this?
Comments on (02) 9174 3000
Keren
Posted on December 6, 2022Caller type: Unsolicited call
Location: Australia
Woman called, supposedly from Optus, about my complaint. Thing is, I didn’t make a complaint. Suspected it was a scam call. Very hard to decipher as her very strong accent made it hard to understand and she spoke that fast I couldn’t keep up. Possibly from India. I regard every unsolicited call a scam call now. Can’t be too complacent. Thanks Optus.
Keren
Posted on December 6, 2022Caller type: Unsolicited call
Location: Australia
(02) 9174 3000. Said she was from optus ccomplaints
Not a scam
Posted on November 28, 2022Caller type: Unknown
Location: Australia
Definitely Optus, I called back after they left voicemail, rectified my order and that was that. No issues, it is not a scam, totally Optus staff.
Anonymous
Posted on November 21, 2022Caller type: Company
Location: Australia
This is an Optus number. I agree, it needs a caller ID because it does seem suspicious. I have been dealing with someone from Optus recently and it is always from this particular number. My dealing has been within the NBN department of Optus. Not a scam.
Anonymous
Posted on November 17, 2022Caller type: Call centre
Location: Australia
This is not a scam. This is the Optus complaints team. Just call them back via their customer service number.
Anonymous
Posted on November 16, 2022Caller type: Unknown
Location: Australia
Caller definitely legit.
Left a voicemail - was calling about a service provided, asking for feedback.
Anonymous
Posted on November 9, 2022Caller type: Unknown
Location: United States
Legit call from Optus after I had requested an upgrade to my NBN technology
Anonymous
Posted on November 4, 2022Caller type: Other
Location: Australia
G
Posted on November 4, 2022Caller type: Company
Location: Australia
Legit - I had ordered a new phone online & they were calling to confirm my details, shipping etc., how much was owing on my phone. All legit - they sent me codes to my phone and email for verification.
Anonymous
Posted on October 31, 2022Caller type: Call centre
Location: Australia
Called me regarding my Complaint then messaged me to call back. The only problem I had was the 1300 number I called they didn't talk on the other end. I could hear them breathing and didn't respond to me. After 3 calls later a lady answered and said the guy I needed to talk to had gone on a lunch break.
Not a scam
Anonymous
Posted on October 29, 2022Caller type: Scam call
Location: Australia
This is a scam call that has now been reported to Optus
Anonymous
Posted on October 29, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on October 19, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on October 18, 2022Caller type: Unknown
Location: Australia
Regarding my complaint to the TIO about the cyber attack that has also affected me. I'm sorry but warning and proof that they are legit would be better than a random number calling!! I will never trust any phone call!! Due to this breach!!
Anonymous
Posted on October 17, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on October 11, 2022Caller type: Unknown
Location: Australia
Missed call, then text saying it was Ginika from Optus Resolution team and they'd call back in 2 days or I can email them
Wayne
Posted on October 7, 2022Caller type: Company
Location: Australia
2 calls from this number that I couldn't hear anyone on the other end. 3rd call advised they were Optus technical support for an issue I'd logged earlier in the day and the details checked out.
Anonymous
Posted on October 6, 2022Caller type: Unknown
Location: Australia
The number is genuine I had Optus issues especially NBN this number contacted me and resolved my issues
Anonymous
Posted on October 5, 2022Caller type: Other
Location: Australia
I received a call from 91743000 named Richa saying they were a customer resolution expert. I reached out to optus on 133937 to see if it was a hack. They confirmed saying that the number is legit and that it was from optus.
But i don't know who to believe anymore given the cyberattack
Anonymous
Posted on October 3, 2022Caller type: Company
Location: Australia
Message from Indian guy claiming to be from Optus to discuss cyber attack...then a text from him... something doesn't appear to be right by his phone manner and wording in his text.Can anyone add to this?
Do you have a comment about (02) 9174 3000?