Posted on October 31, 2022 Caller type: Call centre Location: Australia
Caller: Optus Called me regarding my Complaint then messaged me to call back. The only problem I had was the 1300 number I called they didn't talk on the other end. I could hear them breathing and didn't respond to me. After 3 calls later a lady answered and said the guy I needed to talk to had gone on a lunch break.
Not a scam
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Anonymous
Posted on October 29, 2022 Caller type: Scam call Location: Australia
Caller: Scammer impersonating optus This is a scam call that has now been reported to Optus
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Anonymous
Posted on October 29, 2022 Caller type: Unknown Location: Australia
Exactly
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Anonymous
Posted on October 19, 2022 Caller type: Unknown Location: Australia
exactly
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Anonymous
Posted on October 18, 2022 Caller type: Unknown Location: Australia
Caller: Optus Regarding my complaint to the TIO about the cyber attack that has also affected me. I'm sorry but warning and proof that they are legit would be better than a random number calling!! I will never trust any phone call!! Due to this breach!!
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Anonymous
Posted on October 17, 2022 Caller type: Unknown Location: Australia
This is Optus regarding an issue I have. However as I don't answer unknown numbers I didn't answer. So I now have to wait for them to call back. Tomorrow?
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Anonymous
Posted on October 11, 2022 Caller type: Unknown Location: Australia
Caller: Optus Customer reolution team Missed call, then text saying it was Ginika from Optus Resolution team and they'd call back in 2 days or I can email them
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Wayne
Posted on October 7, 2022 Caller type: Company Location: Australia
Caller: Optus technical support 2 calls from this number that I couldn't hear anyone on the other end. 3rd call advised they were Optus technical support for an issue I'd logged earlier in the day and the details checked out.
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Anonymous
Posted on October 6, 2022 Caller type: Unknown Location: Australia
Caller: OPTUS The number is genuine I had Optus issues especially NBN this number contacted me and resolved my issues
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Anonymous
Posted on October 5, 2022 Caller type: Other Location: Australia
Caller: 9174 3000 I received a call from 91743000 named Richa saying they were a customer resolution expert. I reached out to optus on 133937 to see if it was a hack. They confirmed saying that the number is legit and that it was from optus.
But i don't know who to believe anymore given the cyberattack
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Anonymous
Posted on October 3, 2022 Caller type: Company Location: Australia
Caller: Optus Message from Indian guy claiming to be from Optus to discuss cyber attack...then a text from him... something doesn't appear to be right by his phone manner and wording in his text.Can anyone add to this?
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Anonymous
Posted on October 3, 2022 Caller type: Unknown Location: Australia
Indian sounding guy saying he was calling about Optus incident...said he'd send me an email...very suspicious as his phone manner and English did not sound prod
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Anonymous
Posted on September 30, 2022 Caller type: Call centre Location: Australia
Caller: Optus resolution centre Indian man left a message was difficult to understand...but he was returning my call from two days ago regarding the cyberattack, he is going to ring back in two more days.
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Anonymous
Posted on September 30, 2022 Caller type: Unknown Location: Australia
Caller: Optus I called Optus service number 133937 earlier re my email issue. The guy from Optus promised to call me back. He did, couple of hours later, using this number (02) 9174 3000.
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Jennifer
Posted on September 29, 2022 Caller type: Unknown Location: Australia
Caller: Optus (allegedly) Doesn't leave a message. I am a victim of the data breach so on high alert. Have reached out to Optus via secure chat but they didn't confirm that it is Optus.
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Anonymous
Posted on September 29, 2022 Caller type: Unknown Location: Australia
Caller: Optus scam Spoke to an Indian man named "Raj" saying he was from Optus contacting me about a customer complaint, total scam alert ⚠️
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Anonymous
Posted on September 28, 2022 Caller type: Unknown Location: Australia
had a message to call Optus. Looks like scam!
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Anonymous
Posted on September 12, 2022 Caller type: Unknown Location: Australia
No message so blocked.
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Anonymous
Posted on September 12, 2022 Caller type: Unknown Location: Australia
Calling and with some background conversations. Muted the call and if it was a valid one, they would introduce themselves and some validation that they are calling with a valid purpose.
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Anonymous
Posted on September 11, 2022 Caller type: Unknown Location: Australia
Comments on (02) 9174 3000
Anonymous
Posted on October 31, 2022Caller type: Call centre
Location: Australia
Called me regarding my Complaint then messaged me to call back. The only problem I had was the 1300 number I called they didn't talk on the other end. I could hear them breathing and didn't respond to me. After 3 calls later a lady answered and said the guy I needed to talk to had gone on a lunch break.
Not a scam
Anonymous
Posted on October 29, 2022Caller type: Scam call
Location: Australia
This is a scam call that has now been reported to Optus
Anonymous
Posted on October 29, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on October 19, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on October 18, 2022Caller type: Unknown
Location: Australia
Regarding my complaint to the TIO about the cyber attack that has also affected me. I'm sorry but warning and proof that they are legit would be better than a random number calling!! I will never trust any phone call!! Due to this breach!!
Anonymous
Posted on October 17, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on October 11, 2022Caller type: Unknown
Location: Australia
Missed call, then text saying it was Ginika from Optus Resolution team and they'd call back in 2 days or I can email them
Wayne
Posted on October 7, 2022Caller type: Company
Location: Australia
2 calls from this number that I couldn't hear anyone on the other end. 3rd call advised they were Optus technical support for an issue I'd logged earlier in the day and the details checked out.
Anonymous
Posted on October 6, 2022Caller type: Unknown
Location: Australia
The number is genuine I had Optus issues especially NBN this number contacted me and resolved my issues
Anonymous
Posted on October 5, 2022Caller type: Other
Location: Australia
I received a call from 91743000 named Richa saying they were a customer resolution expert. I reached out to optus on 133937 to see if it was a hack. They confirmed saying that the number is legit and that it was from optus.
But i don't know who to believe anymore given the cyberattack
Anonymous
Posted on October 3, 2022Caller type: Company
Location: Australia
Message from Indian guy claiming to be from Optus to discuss cyber attack...then a text from him... something doesn't appear to be right by his phone manner and wording in his text.Can anyone add to this?
Anonymous
Posted on October 3, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on September 30, 2022Caller type: Call centre
Location: Australia
Indian man left a message was difficult to understand...but he was returning my call from two days ago regarding the cyberattack, he is going to ring back in two more days.
Anonymous
Posted on September 30, 2022Caller type: Unknown
Location: Australia
I called Optus service number 133937 earlier re my email issue. The guy from Optus promised to call me back. He did, couple of hours later, using this number (02) 9174 3000.
Jennifer
Posted on September 29, 2022Caller type: Unknown
Location: Australia
Doesn't leave a message. I am a victim of the data breach so on high alert. Have reached out to Optus via secure chat but they didn't confirm that it is Optus.
Anonymous
Posted on September 29, 2022Caller type: Unknown
Location: Australia
Spoke to an Indian man named "Raj" saying he was from Optus contacting me about a customer complaint, total scam alert ⚠️
Anonymous
Posted on September 28, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on September 12, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on September 12, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on September 11, 2022Caller type: Unknown
Location: Australia
Possible scam
Do you have a comment about (02) 9174 3000?