Comments on (02) 9160 9443

77.50%
Spam Score
8 complaints this year, 94 total complaints

8 complaints this year, 94 total complaints

Comments on (02) 9160 9443


Anonymous

Posted on May 18, 2021
Caller type: Unknown
Location: Australia
Caller: Scammer/Google maps

Called our business saying they wanted to update our hours, I said it hadn't changed from what was there and he asked me to repeat. I hung up
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Anonymous

Posted on May 18, 2021
Caller type: Unknown
Location: Australia
This guy called claiming they needed to fix our google maps hours

I told them we know they are correct cuz we are a by appointment place but they didn’t like that answer
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Anonymous

Posted on May 18, 2021
Caller type: Scam call
Location: Australia
Caller: "Google Maps"

I had the "Google Maps" call too.. I asked if there was a phone number that I could call him back on and he said: "Ohhh. I got ya" and hung up. No way a Global organisation has this level of "customer service".
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Anonymous

Posted on May 18, 2021
Caller type: Unknown
Location: Australia
Young man called, said hello, hung up
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Skippy

Posted on May 17, 2021
Caller type: Company
Location: Australia
Caller: Google (business listing verification)

YES -- this is a Google business listing verification caller.

This Google FAQ explains calls from this number:
https://support.google.com/business/answer/7690269?hl=en
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MICK

Posted on May 17, 2021
Caller type: Scam call
Location: Australia
Caller: SCAM GOOGLE

GOOGLE BOT CALL SCAM
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JOSH

Posted on May 17, 2021
Caller type: Unknown
Location: Australia
Asking for opening/closing times - told him its already listed online
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Anonymous

Posted on May 17, 2021
Caller type: Scam call
Location: Australia
Caller: Google Maps

Claimed to be from Google Maps and wanted to confirm my business hours. Hung up in a hurry after I said no, as I manage my own listing. If they were really from Google they would know that.
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Jewlzzz

Posted on May 17, 2021
Caller type: Service
Location: Australia
Caller: Google

Automated message checking business hours. We hung up. We do this ourselves. Like others have said, this number is on their official site, so is not a scam call if you have one of these pages or just want Google informaiton up to date! https://support.google.com/business/answer/7690269
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Anonymous

Posted on May 17, 2021
Caller type: Robocall
Location: Australia
Caller: A robot?

It says it is an Automated Service. It is not a person it is an Android/Robot that talks amazingly well.
It asked me for my business hours and I asked if it knew what my company was and it didnt know. So how can it be of use if it doesnt even know your business, let alone its hours???
So i said i dont talk to robots and it said fine and finished the call. Cooky!
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Elizabeth

Posted on May 16, 2021
Caller type: Unknown
Location: Australia
Caller: Don’t know

Got the same thing, wanting to know my business hours when they’re already listed snd then hung up. Scam!
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Anonymous

Posted on May 14, 2021
Caller type: Call centre
Location: Australia
Caller: Google

Legit google service https://support.google.com/business/answer/7690269?hl=en#zippy=%2Cchange-your-settings-in-google-my-business
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Anonymous

Posted on May 14, 2021
Caller type: Unknown
Location: Australia
Caller: Google Map

Sound really scam... ask for operation hours
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Business in Australia

Posted on May 14, 2021
Caller type: Company
Location: Australia
Caller: Google Automated System for Maps Update

Left a message asking about when we open and closed during the week to update Google Maps.
The voice stated that it is being recorded and is an automated service.

I don't believe it's a scam call, Google 3 years ago announced it will be started to make computer generated/automated calls to business to verify and update listings as part of Google Duplex. It supposedly started rolling out in Australia in the past year or so and I do believe these are genuine calls that are automated but can carry a conversation fairly well (voice sounded very real).

From what I understand they are trying to fix Google Maps/Business listing that could be possibly out of date or incorrect. This number checks out on the Google support page, but it's probably not a terrible thing as it helps to make sure the online details are correct, but there is an option to opt out on their site.
https://support.google.com/business/answer/7690269
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Anonymous

Posted on May 14, 2021
Caller type: Scam call
Location: Australia
Google map update scam
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Anonymous

Posted on May 14, 2021
Caller type: Scam call
Location: Australia
Caller: (02) 9160 9443

Man claiming he works for Google Maps telling me I was being recorded and wanting to know our business opening and closing hours. Hang up!!
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Anonymous

Posted on May 14, 2021
Caller type: Unknown
Location: Australia
same here he ask for my business details for training purposes
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Anonymous

Posted on May 14, 2021
Caller type: Scam call
Location: Australia
Same as others have experienced, wanted to know our business hours and I told him our company updates this info themselves. He sounded annoyed and hung up
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Anonymous

Posted on May 14, 2021
Caller type: Unknown
Location: Australia
Caller: unknown

Asking for opening and closing hour, from Google automated system, I didn't response then the guy said 'ok, got you' then hang up.
0 found this comment helpful
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Anonymous

Posted on May 14, 2021
Caller type: Unknown
Location: Australia
Caller: Google Maps

Though it said it was from Google Maps, he was asking wrong question. He said we wanted to verify if you run 24/7. We don't run 24/7 and it's up to date on Google Maps. He was just using the same automated script for everyone. It was certainly not from Google Maps. Otherwise, they should personalise based on the business data they already have.
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