• Anonymous
    December 6, 2018
    Unknown
    Australia
    This number called me twice and I didnt answer. I can see from the messages on here that it is a scam via Vodafone...something seems very odd though, as I had called them earlier today about my phone plan...
  • Anonymous
    November 27, 2018
    Unknown
    Australia
    Caller: (02) 9015 3555

    Some Indian guys asking me for my pin. So I said 'Bye' which was quite polite of me considering the proposal.
  • Anonymous
    February 28, 2019
    Unknown
    Australia
    Caller: (02) 9015 3555

    The Vodafone website promotes this number as being their own number. So it is legit. Look for yourselves. https://www.vodafone.com.au/support/contact/customer-care
  • Anonymous
    September 4, 2018
    Unknown
    Australia
    Left a voicemail i could barely understand. Knew my name but didn't announce themselves so only know they are possibly from Vodafone from this site. Left a number to call back their 'customer service' which I couldn't understand. They want to look after my needs. 🤣 Guess I miss out then. Oh dear
  • Anonymous
    September 19, 2018
    Unknown
    Australia
    Caller: Call Centre

    It is a scam. They said they were from Vodafone and said i had requested a call back. I didnt request a call back and i disconnected from them after someone hacked my account and ordered a new phone under my name. They asked me for my full name and pin number - probably so they could scam me again (it was defiantely an inside job). I told the lady i wasnt with vodafone and to never call my number again. she apologised and said she wouldnt.
  • Vman
    February 11, 2019
    Unknown
    Australia
    Caller: (02) 9015 3555 claiming to be Vodafone

    Caller (Male from India) claiming to be from Vodafone. Because my plan is nearly up, he said he wants to give me a better deal. They have also sent a text to verified that they are from Vodafone. So I gave him my PIN (Silly me), but he was a bit pushy with the offer so I said I need to check with other offers out there before I decide. So he said can I call you when you have done your research. Once I've read info on this site, I rang Vodafone and changed my PIN. Vodafone has also confirmed that "(02) 9015 3555" is not their number. But on the Vodafone website, it is a legit number ??? "https://www.vodafone.com.au/support/contact/customer-care" . I don't know what to believe anymore. But to be safe don't give them any information when asked as you don't know if they are legit or not.
  • Anonymous
    February 8, 2019
    Unknown
    Australia
    Caller: Vodafone

    Its Vodafone, i asked them to verify that they are actually Vodafone. He sent me a TXT and i received it to where i usually get my Vodafone TXT from.
    Then I called Vodafone after and they can verify that TXT was sent from the same system at the exact same time as well. It's a way for them to verify themselves.
  • Anonymous
    February 6, 2019
    Unknown
    Australia
    I've been getting calls from this number EVERYDAY for the past WEEK! Finally decided to just block them after reading the experiences here. So annoying!!
  • Michelle
    February 5, 2019
    Unknown
    Australia
    Caller: vodafone

    This is legitimate. He called me to offer me a better deal on my mobiles and ended up saving me heaps of money. They ask for your pin to access your acccount and have all your details. he never asked me for money and when i said i wasnt ready to sign up yet he said thats fine you can go to any vodafone store for the same offer.. Yes he was indian but all was good. not a scam
  • Anonymous
    August 16, 2018
    Unknown
    Australia
    called me at 4:54 in the morning! if they are from Vodafone call centre in India, they should be aware when the people from Australia are sleeping.
  • Anonymous
    May 21, 2019
    Unknown
    Australia
    Caller: Claimed to be Vodafone

    Whatever the person mentioned, checked out. The problem is that the person asked for my pin. Normally they never do, as you are put through an automated verification process.
    Politely declined and hung up the phone.

    It could easily be someone spoofing the phone number. Be aware not to give your pin number to anyone.
  • Anonymous
    May 14, 2019
    Unknown
    Australia
    Caller: (02) 9015 3555

    Received call from this number yesterday and today. I knew they are schemers, did not answer. If they legit, they would leave the message with company name and phone number. I always check on line and block the number after. I am sure it's not a Vodafone customer service, because they always follow up with rating of the service. Also their phone calls to customers are always monitored and they have to resolve your issue or try to resolve it to get good rating. When you get a phone call from schemers, you answer and no one is there to talk to you, it's because they have most likely 20-30 phone calls running simultaneously to see if they can scam someone and they can't speak to all at the same time. these calls are coming most probably from India, even code is showing Sydney.
  • Anonymous
    April 28, 2019
    Unknown
    Australia
    Caller: Vodafone

    I called Vodafone and the line didn't connect properly and we couldn't hear each other. I hung up and within a couple of minutes this number called me back and it was Vodafone.
  • Anonymous
    April 27, 2019
    Service
    Australia
    Caller: Vodafone

    This is legitimately Vodafone’s customer care number. I received a call about my new mobile phone plan and the caller never asked for my bank details or any money. Very helpful.
    NOT A SCAM NUMBER! Just because the caller sounds foreign does NOT mean it is a scam!
  • Anonymous
    April 13, 2019
    Call centre
    Australia
    Caller: Vodafone

    Not a scam - it’s Vodafone. I was talking to their customer care when my mobile dropped out. The person I was speaking to from Vodafone called me back immediately from this number.
  • Anonymous
    March 20, 2019
    Unknown
    Australia
    SCAM! Said there were changes to my vodafone plan and would like to discuss. Do not answer
  • Anonymous
    February 26, 2019
    Unknown
    Australia
    Caller: Vodafone

    It’s vodafone... he forgot to read me a privacy statement and he called back, he was able to quote specific things we discussed in our prior conversation
  • Anonymous
    February 25, 2019
    Unknown
    Australia
    Vodafone callback
  • Anonymous
    February 18, 2019
    Unknown
    Australia
    When I answered got background noise only, so hung up. They rang back immediately when I was talking to a customer. I had to hang up 3 times in a row before they stopped.
  • Anonymous
    February 14, 2019
    Unknown
    Australia
    It is vodafone customer care

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35 complaints this year

35 total complaints

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