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  • Anonymous
    December 6, 2018
    Unknown
    Australia
    14
    This number called me twice and I didnt answer. I can see from the messages on here that it is a scam via Vodafone...something seems very odd though, as I had called them earlier today about my phone plan...
  • Michelle
    February 5, 2019
    Unknown
    Australia
    13
    Caller: vodafone

    This is legitimate. He called me to offer me a better deal on my mobiles and ended up saving me heaps of money. They ask for your pin to access your acccount and have all your details. he never asked me for money and when i said i wasnt ready to sign up yet he said thats fine you can go to any vodafone store for the same offer.. Yes he was indian but all was good. not a scam
  • Anonymous
    February 28, 2019
    Unknown
    Australia
    6
    Caller: (02) 9015 3555

    The Vodafone website promotes this number as being their own number. So it is legit. Look for yourselves. https://www.vodafone.com.au/support/contact/customer-care
  • Vman
    February 11, 2019
    Unknown
    Australia
    6
    Caller: (02) 9015 3555 claiming to be Vodafone

    Caller (Male from India) claiming to be from Vodafone. Because my plan is nearly up, he said he wants to give me a better deal. They have also sent a text to verified that they are from Vodafone. So I gave him my PIN (Silly me), but he was a bit pushy with the offer so I said I need to check with other offers out there before I decide. So he said can I call you when you have done your research. Once I've read info on this site, I rang Vodafone and changed my PIN. Vodafone has also confirmed that "(02) 9015 3555" is not their number. But on the Vodafone website, it is a legit number ??? "https://www.vodafone.com.au/support/contact/customer-care" . I don't know what to believe anymore. But to be safe don't give them any information when asked as you don't know if they are legit or not.
  • Anonymous
    November 27, 2018
    Unknown
    Australia
    4
    Caller: (02) 9015 3555

    Some Indian guys asking me for my pin. So I said 'Bye' which was quite polite of me considering the proposal.
  • Anonymous
    September 4, 2018
    Unknown
    Australia
    4
    Left a voicemail i could barely understand. Knew my name but didn't announce themselves so only know they are possibly from Vodafone from this site. Left a number to call back their 'customer service' which I couldn't understand. They want to look after my needs. 🤣 Guess I miss out then. Oh dear
  • Anonymous
    August 8, 2019
    Unknown
    Australia
    3
    Wanker called at 7am waking my family up
  • Chris
    July 17, 2019
    Company
    Australia
    3
    Caller: Vodafone

    Not a scam. It’s vodafone customer service
  • ChrisM
    November 6, 2019
    Unknown
    Australia
    2
    Caller: (02) 9015 3555

    The fact that the caller from this number can appear to text you from the same number you have been getting your other Voda notifications is not proof. I'm pretty sure that a half decent scammer can 'spoof' that number and send you a text appearing to also be from the legitimate Voda messaging number ...and your mobile phone will organise it in line with all of the other legit Voda messages. If this was actually a Voda subcontractor call centre, they are failing miserably. Do not give out your pin.
  • Anonymous
    September 19, 2018
    Unknown
    Australia
    2
    Caller: Call Centre

    It is a scam. They said they were from Vodafone and said i had requested a call back. I didnt request a call back and i disconnected from them after someone hacked my account and ordered a new phone under my name. They asked me for my full name and pin number - probably so they could scam me again (it was defiantely an inside job). I told the lady i wasnt with vodafone and to never call my number again. she apologised and said she wouldnt.
  • Anonymous
    March 31, 2020
    Scam call
    Australia
    1
    Caller: (02) 9015 3555

    my comment is missing its a big scam number
  • Anonymous
    October 23, 2019
    Company
    Australia
    1
    Caller: Vodafone

    They called me regarding a coverage complaint that I made earlier in the day. They asked for my PIN in order to verify the person they called. How stupid can they be. Told them I would not give them my PIN. So they told me to call 1555 to get an update. The idiots called me, if they cannot verify me in other ways then we are at a stalemate.
  • Anonymous
    August 7, 2019
    Unknown
    Australia
    1
    Caller: “Vodafone”

    This number is a scam. People here telling that this is a legit Vodafone hotline is also part of the scam. Never give your PIN via phone call! Stay safe everyone!
  • Darron
    June 7, 2019
    Call centre
    Australia
    1
    Caller: Vodafone

    Not a scam, but originally thought it was. This is very bad news for Vodafone’s reputation- if they think this will set them apart then good luck. Based on this list alone they’re just pissing off their own customers- great approach - but what’s the real cost?
  • Anonymous
    February 8, 2019
    Unknown
    Australia
    1
    Caller: Vodafone

    Its Vodafone, i asked them to verify that they are actually Vodafone. He sent me a TXT and i received it to where i usually get my Vodafone TXT from.
    Then I called Vodafone after and they can verify that TXT was sent from the same system at the exact same time as well. It's a way for them to verify themselves.
  • Anonymous
    February 6, 2019
    Unknown
    Australia
    1
    I've been getting calls from this number EVERYDAY for the past WEEK! Finally decided to just block them after reading the experiences here. So annoying!!
  • Anonymous
    August 16, 2018
    Unknown
    Australia
    1
    called me at 4:54 in the morning! if they are from Vodafone call centre in India, they should be aware when the people from Australia are sleeping.
  • Anonymous
    December 18, 2021
    Unknown
    Australia
    0
    Its vodafons
  • Anonymous
    December 1, 2021
    Company
    Australia
    0
    Caller: 02 9015 555

    Called Vodafone on 1555 this morning to end a month to month service.

    There’s obviously some issues as I seemed to get through to the call centre by getting my PIN wrong, only stating my name first name when asked to state my full name at certain points.

    Dropped into a Vodafone store to check it at World Square and was asked by the store person what my PIN was, even prompted him that I should enter it but he asked again, which I gave him whilst someone looked on

    Doh !

    Be mindful people, you shouldn’t give your PIN to anyone
  • Bruce
    November 21, 2021
    Service
    Australia
    0
    Caller: Vodafone

    It is Vodafone, I phoned them 1555 (Australia) Vodafone, after hours, voice machine said, ring back tomorrow.
    I then phoned 1555, stating a different enquiry, saying, Customer service, & I can't recharge. I was then patched through to the Vodafone Indian call centre. Absolutely perfect and my problem was sorted. An hour later I had a call from the number, Vodafone Australia in which no doubt the Indian Vodafone company has access to, as they should have of course, to help all World wide Vodafone customers out with 24/7. Yes we are on different time zones, Its a Huge Company, especially overseas.

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4 complaints this year

58 total complaints

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