• telstra
    October 26, 2015
    Telemarketer
    Australia
    I called back number (02) 8291 0000 reached voice mail of company called telstra.
  • Mike
    September 6, 2017
    Unknown
    Australia
    Telstra scum trying to weasel their way out of a complaint. Ignore as often as possible to cost them as much as possible!
  • Zeus
    October 11, 2018
    Company
    Australia
    Caller: Telstra TIO Complaints referal line

    Called from this number (02) 8291 0000) by Telstra following a complaint to
    the TIO. Not a scam (piss poor customer service but not a scam).
  • Anonymous
    June 7, 2018
    Unknown
    Australia
    Caller: Telstra

    Apparently they are trying to resolve a dispute I logged.

    3 important things to note

    1. I don't have an account with Telstra
    2. I never logged a dispute
    3. They refused to give me the service number

    ITS A SCAM!!!!!
  • Anonymous
    June 5, 2017
    Unknown
    Australia
    Telstra, no scam
  • Stu
    July 5, 2018
    Call centre
    Australia
    NO SCAM
    Just the Telstra complaint resolution team
  • Anonymous
    March 14, 2018
    Unknown
    Australia
    this is Telstra Complaints Team calling customers to resolve their complaints
  • Olivia
    December 20, 2017
    Call centre
    Australia
    This is Telstra - Ombudsman Complaints Department
    It is not a scam - but i was told by the ombudsman that my complaint would be handled by a Australian call centre and this number is associated with an Indian call centre. I was told my case manager would be in australia but after my case manager rang on this number he told me that he was in fact in India and no complaints or account payment queries are handled in australia.. Bad form Telstra
  • Anonymous
    July 30, 2020
    Scam call
    Australia
    Caller: Telstra

    Scam call from Telstra. I am not a Telstra customer. They knew my name. Foriegn call centre. I am not sure who the bigger scammer is, the fake Telstra scammers or Telstra themselves. Telstra is a disgraceful company. People are so used to bad service, that when foriegn call centres call that can barely speak english to seems like legitimate Telstra service.
  • Anonymous
    June 12, 2020
    Silent call
    Australia
    Very annoying getting constant calls from this number. I have google searched the number and as a result of this have blocked the number.....No message left just the calls which I don't answer as I don't recognise the number.
  • Anonymous
    June 12, 2020
    Company
    Australia
    Caller: Telstra

    Called twice in the space of 1 minute. Could barely understand the message he left. Apparently calling about a complaint I had made, but I can't remember making a complaint. Seems dodgy...
  • Anonymous
    June 5, 2020
    Unknown
    Australia
    They said Telstra, and were ranging about a dispute, then asked for a full name, age and address.
    Told him if he's from Telstra to check his records, and bugger off and go take a flying leap.
  • Anonymous
    June 3, 2020
    Unknown
    Australia
    This number has been calling back a few times with weird and wonderful excuses about why the services are only partially cutoff, never a proper explanation (We churned 4 weeks ago and no physical adsl line exists any more) for why or what isn't properly disconnected. Now they are trying to get me to keep the email address which doesn't exist, I suspect so they can keep the billing going, not going to happen.

    First thing I did when I decided to switch was remove all credit card details to make sure they couldn't bill me, heheheh.

    My scan radar is strobing. Overseas drones, bad Enlish, lack of credible explanation for anything.
  • Anonymous
    May 14, 2020
    Unknown
    Australia
    Telstra try to call me and numerous of times I always tell Telstra to email me not voice call due my deafness. Telstra are truly ignorance to think they should read the note of each customer to know the communication need.
    Honestly getting tooo fed up of being audism.
  • CD
    April 13, 2020
    Unknown
    Australia
    I could not understand the message left so how am I going to resolve my issue with Telstra, it was like they were whispering.
    Bloody hell the complaint was made in early March and I'm still only getting 1.6mbps on a fast NBN plan.
  • Anonymous
    March 30, 2020
    Unknown
    Australia
    Caller: Telstra

    Was telstra replying to a complaint I made 3 days ago
  • Not happy jan
    February 20, 2020
    Debt collector
    Australia
    Caller: Telstra

    Who needs terrorists when you have Telstra? Without any warning at all they simply turned off all vital internet and phones and eftpos from a vital health care business without any viable solution for 48 hours creating an extreme public danger and massive loss of business into the thousands a day. “It is not our fault, the nbn is to blame and government legislation, this may take weeks to sort out... we just can’t help you please hold” perhaps a free modem may make your experience better? Yes absolutely, a free modem will fix everything including all the pissed off customers and lost good will that took years to build. Not sure about all those people who tried to call with urgent health issues they may well be dead... not really sure as we don’t have a working phone yet, but a free modem yep..... Wow..... thanks yes I Sure am a satisfied Telstra customer, please where can I sign up for more terrorism? Considering Telstra has now cost us about ten thousand dollars not including good will, do you suppose we want to hold on one and talk about what was a completely avoidable situation even in the 1970’s but please why not outsource your complaints department some more so we can’t even talk in English and make the phone call last all day passing between various random
    accents getting nowhere before we accept your free modem as we have time for that! so we can now show it to our surviving customers- I’m sure they will also be thrilled.
  • Anonymous
    January 24, 2020
    Unsolicited call
    Australia
    Called three times in about three minutes. Never got past my answering machine
  • Anonymous
    December 10, 2019
    Call centre
    Australia
    Caller: Telstra

    Answer this call and you will be on the phone for hours, getting shunted around their complaints system, until finally some lovely person says they will personally tackle your problem and call you back another day. I’ve taken a business decision not to deal with this company any more. It costs me too much in time, energy and lost opportunity. From day one, Telstra has represented the pinnacle of trashy service.
  • T
    November 21, 2019
    Scam call
    Australia
    Caller: Telstra Customer Complaints

    Claimed to be calling from Telstra and wanted to secure my account they needed my date of birth as I was not authorised on my own home account.

    This is a SCAM Hang Up

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Spam Score
90.00%

9 complaints this year

26 total complaints

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