Comments on (02) 7228 1102

57.50%
Spam Score
3 complaints this year, 45 total complaints

3 complaints this year, 45 total complaints

Comments on (02) 7228 1102


Anonymous

Posted on April 22, 2022
Caller type: Unknown
Location: Australia
Caller: Probably a scammer

Same thing as everyone else, but it was strange... he had a thick indian accent (as soon as I heard it I knew it was most likely some scammer). He had just called to confirm the order and that my delivery address was correct. I then reluctantly confirmed my delivery address for him (Im stupid for doing that). However thats all the information he asked for.

I then asked him how I know this was a legit call and he then proceeded to annouce that my account was inactive for 3 years... WHICH IT WAS! At this point I was beyond confused. I called Amazon immediately and they said that they hadn't tried to contact me so now I feel like an idiot giving that scammer information.
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Anonymous

Posted on February 21, 2022
Caller type: Scam call
Location: Australia
This followed another previous scam call. Block the number immediately.
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Anonymous

Posted on February 13, 2022
Caller type: Unknown
Location: Australia
Contacted Amazon Aus and they say this is not them.
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Anonymous

Posted on January 20, 2022
Caller type: Call centre
Location: Australia
Caller: Amazon

This call is legit. I ignored the call and checked here then contracted amazon through their customer service centre part of the website. They confirmed they did try and call me and it was because my bank had suspended the transaction for a few thousand dollars because it was suspicious. I just had to allow the transaction through my banking app then go to the amazon orders page and process the transaction again and it went through.
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Anonymous

Posted on December 26, 2021
Caller type: Scam call
Location: Australia
Caller: (02) 7228 1102

I just got this call from the number 5 minutes from me purchasing 2 items from Amazon. The call was a male with a thick Indian accent stating he was from Amazon, asking “hi is this (my name)?” Then asked me if I had purchased the two items I just bought.. after I confusingly said yes? He said “ok thanks for confirming I will now process your order” then ends the call. I was so confusing because 1. He didn’t really ask for my personal details, just my first name and items.. 2. How did he know my purchases? Currently after that call no money has been taken out of my bank luckily but I’ll keep an eye out. I changed my amazon password just to be safe and I had contacted amazon themselves and they said that the call was definitely not from them and they’ll do an investigation. Do not pick up that number! I’m still confused on how that phone call was a scam phone call since they haven’t done anything yet to my accounts, just to confirm my purchases? Weird.
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Daniel

Posted on December 19, 2021
Caller type: Unknown
Location: Australia
Caller: Amazon

This is legit. They call to check that gift card orders are not being made on your account without permission, and then release the order for you. I get the whole Indian call centre hate, but legit is legit.
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Anonymous

Posted on December 14, 2021
Caller type: Unknown
Location: Australia
Check your credit card immediately... I checked my credit card after this call and I had a few charges that were not from my activities... Pain in the back side as now they have to do an investigation and I had to close the account :(
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Anonymous

Posted on December 8, 2021
Caller type: Unknown
Location: Australia
Caller: Amazon I think

The background noise was so loud I could not hear properly, and hung up. But a few minutes later, I got an email saying my Amazon order was cancelled because a call was disconnected.
I re ordered from Amazon, and hopefully, if they call, I'll know what it's about
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Anonymous

Posted on November 26, 2021
Caller type: Scam call
Location: Australia
Ordered a gift card on Amazon. Within a few minutes, got a call from this number, but was flagged as a fraud/scam call by Hiya on my mobile. They didn't leave a message. A few minutes later, I got an email from Amazon that my order had been cancelled saying that I had requested it. I certainly didn't cancel my order, but it was listed under 'Cancelled orders' on Amazon.com.au. Changed my password and enabled 2sv.
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Suresh

Posted on November 25, 2021
Caller type: Unknown
Location: Australia
Caller: (02) 7228 1102

I got a call from the same number after placed an order through Amazon, stating that they are calling amazon and mentioned my name and my order details. Thats all.. looks like a scam call.
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Anonymous

Posted on November 16, 2021
Caller type: Unknown
Location: Australia
Got called multiple times right after placing an order on Amazon. Looked the number up first though and found this, thanks internet.
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Anonymous

Posted on October 28, 2021
Caller type: Unknown
Location: Australia
Called at six am..... Seriously?
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JONS

Posted on October 27, 2021
Caller type: Unknown
Location: United States
Caller: (02) 7228 1102

BEWARE! This is not Amazon!

I placed an order with Amazon for three items. 10 mins later I received a call from (02) 7228 1102. The caller was a male with a thick Indian accent. He said he were calling in relation to a recent purchase on my Amazon account. He then asked whether I just purchased some specific items that he then accurately named (in case it's relevant to anyone else, among the items was some EBL rechargeable batteries and a hard drive).

He said he was calling because the order had been placed using a VPN (which I was) and that he was therefore checking with me to see whether it was a legitimate order.

He already had my name (first and last), as well as the exact details of the items I had just purchased. He asked me to confirm my address, which I partially did, but he was able to complete the remainder of the address, meaning he definitely already had that information.

After the call ended I immediately called Amazon to query them about the phone call and the Amazon assistant that I spoke to indicated that they had NOT called me, and that they never make outgoing calls regarding customer purchases. Customers have to request that Amazon calls them.

I have also had two-factor authentication on my account and I use a password manager, meaning that all my passwords are garbled codes that are not shared across any other websites/accounts.

In light of the above, I suspect my account may have been compromised through a parcel tracking app that I had installed a few weeks prior. The parcel tracking app I installed was called "Packages", which I have now uninstalled.

I've been using Amazon for years and have never received a call such as this before, yet this first call comes after giving the iOS "Packages" parcel tracking app the ability to access my Amazon account in order to track the shipment of items.

Has anybody else who received a call from this number also been using the iPhone parcel tracking app called "Packages" or any other package tracking app?
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Anonymous

Posted on October 26, 2021
Caller type: Scam call
Location: Australia
Purchased goods from amazon.

Within 5 minutes had several missed calls with voicemail saying they were from amazon and they would call me back.

Got in contact with amazon via a call back through their contact us page and they confirmed that it was a spam call.

Not too sure how they would know that I had placed an order so quickly..
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Anonymous

Posted on October 25, 2021
Caller type: Unknown
Location: Australia
I placed an order for an expensive item and then received three calls from this number. The VM left was from an Indian person that I couldn't even understand one word. SERIOUSLY DODGY. I've blocked the number.
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Anonymous

Posted on October 25, 2021
Caller type: Scam call
Location: Australia
They called straight after ordering a macbook. The voicemail they left knew i had ordered an apple product. The voice quality of the message was very poor but i can make out 'apple'. I changed my password and enabled 2fa. Spoke to amazon through support chat and they said its a spam call. No idea how they know what i just purchased?!
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Anonymous

Posted on October 11, 2021
Caller type: Unknown
Location: Australia
Same here don't answer
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Anonymous

Posted on September 25, 2021
Caller type: Scam call
Location: Australia
Caller: Amazon Scammer

Placed an order with Amazon and As soon as the order went through a man with a strong Unintelligible Indian accent called me from this number 3 times ( I don't answer unknown number and it was 9.30pm) and even left voice messages to try to get me to verify my account details. Then, soon after Amazon sent me an email informing me that my order was being cancelled because someone else was trying to access my data. Looks like Amazon is working together with these scammers. How do they know when we place orders here from Australia. Why bother buying from Amazon, no more.
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From Melbourne

Posted on September 25, 2021
Caller type: Scam call
Location: Australia
Caller: (02) 7228 1102

Placed an order with Amazon and As soon as the order went through a man with a strong Unintelligible Indian accent called me from this number 3 times ( but I didn't answer it because it was 9.30pm and it's an unknown number) and even left voice messages to try to get me to verify my account details. Then, soon after Amazon sent me an email informing me that my order was being cancelled because someone else was trying to access my data. Looks like Amazon is working together with these scammers. Why bother buying from Amazon, no more.
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Anonymous

Posted on September 16, 2021
Caller type: Unknown
Location: Hong Kong
Caller: she said she's from Amazon

about 5mins after order is placed, I received a call from (02) 7228 1102 which shows it’s from Sydney. I picked up but the signal was so bad I couldn’t hear a thing, so I hang up.
then this number called again straight away, I picked up, signal is still bad but I could hear a lady talking. she claims she’s from Amazon team, and stated my order details and paid amount. then she asked me to confirm my shipping address and last 4 digits of card number used to pay for this order.

I was confused so I asked her why I need to verify this over the phone, because all details are available on the order anyways. She tried to say something but she has a very thick Indian accent and her background is so noisy, plus signal still keeps breaking off, I could not understand what she’s trying to say.

I asked her to please repeat, she did but I still cannot catch a full sentence at all. then she only just keeps repeating “please state your shipping address and last 4 digits of card number, otherwise your order will be cancelled”, no matter what I say or ask.
then she said “okay since you don’t want to verify your details, I will cancel your order. if you still want to purchase it you need to place a new order”, then hang up.

then I had someone from Customer Service team call me, and explained what happened. the person said Amazon’s account specialist team received “my” direction to cancel the order, so they did. then I asked him: obviously I didn’t provide the direction, so who did? he said he really doesn’t know.

then he confirmed that neither Amazon Customer Service team or Account Specialist team would reach out and call consumers to verify order details after an order is placed. the call I received is very likely to be a scam call, and he highly recommends me to change me account password immediately and closely monitor activities on my card for the next a few weeks.
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