• Anonymous
    July 17, 2021
    Unknown
    Australia
    I also ordered from Amazon less than half an hour ago and get the call afterwards. The called 5 times in a row. Luckily I didn’t pick up and checked to find this. They didn’t leave message too. Beware!!
  • Craig
    October 6, 2021
    Unknown
    Australia
    Caller: Amazon

    I had this exact experience, called up asking me to confirm the last 4 digits of the new card. ask what my relationship with the name on the card was.

    I spoke to a very help customer service person from Amazon AU, She confirm that if there is a new card or large first order, their accounts department does a manual review. she said that it was Amazon that call me and they would have done it as it was a large amount on a new card

    Hope this helps somebody
  • Anonymous
    July 8, 2021
    Call centre
    Australia
    They said they were from amazon. They had my details on last order. I called amazon and Amazon said they didn't call. I even got amazon to check this number and it's definitely not from amazon. Do not listen to them
  • Anonymous
    March 13, 2022
    Company
    Australia
    Caller: Amazon

    It's legit. I ordered a google play online voucher which is meant to be be processed immediately but it was delayed, received a call from this number about 30 minutes later asking to confirm that I had placed the order. They didn't ask for any of my details. Already knew my name and exact value of the voucher I had bought. The voucher was processed to my email about 2 minutes after the call. Legit number.
  • Sam
    December 14, 2021
    Other
    Australia
    This actually was a good call. Amazon asked if I purchased an iPhone, I told them that I had not and they cancelled the order. I then checked my credit card and there was a few suspicious transactions from doordash.

    I then called my bank and they said that also there had been suspicious transactions from Amazon.

    I don't believe Amazon was at fault, they actually brought this to my attention.

    Pain in the ass due to having to cancel my credit card but I am glad I did get the cal.

    Check credit cars if you get a call from this number!!!!
  • Adele
    July 26, 2021
    Call centre
    Australia
    Caller: (02) 7228 1102

    I received the same call (foreign accent and noisy background). I asked her to verify she was from Amazon and she said she would send me an email and call me back (which she did). I still felt very nervous that she was legitimate (she wasn't asking for anything odd such as CC number - she just asked me to confirm my order) and she got frustrated with me and hung up. I then went to Amazon site and they say if they sent you an email it will be in your message centre (it was) so it appears it is a REAL process that they call you to verify your order in some circumstances. I also then called Amazon - you do this through the Amazon service area - asking them to call you back and a number from Seattle calls you - which feels much more trust worthy. They were going to raise a complaint for the fact that she was rude but it appears this is a genuine process. I told them they need a better process as we in Australia are suspicious of this type of activity. If you get one of these calls - ask them to send you an email and then check in your amazon account it is in the message centre and you should be ok. Hope my explanation helps. Shouldn't be this hard though hey....perhaps I should go back to buying from physical shops - too hard!
  • Anonymous
    December 15, 2021
    Unknown
    Australia
    Amazon scammers! Trying to phish for credit card and personal details. I have them nothing. Very suspicious Even tho they have my orders leads me to think my account has been compromised. I even got an email through Amazon message centre saying they are legit, nobody uses Amazon message centre. It's for buyers and sellers to communicate with each other. Amazon won't contact you for confirm your order.DONT TRUST THEM! Changed password and enable 2 factor authentication. A few hours later my Amazon app on my phone informed my order was shipped
  • Anonymous
    September 17, 2021
    Unknown
    Australia
    I am also in WA.

    Same exact situation. Harsh foreign accent, lots of background noise, everything broken up.

    She called three times, and I still could not understand her.

    However, I was able to make out the words "amazon" and "order", and the amount of the order I had just placed.

    After three times that I told her I could not understand what she was saying, the calls stopped.
  • Anonymous
    July 14, 2022
    Call centre
    Australia
    Caller: Scam- Amazon

    Just had a call at night from someone claiming to be from Amazon. I let the call go to message bank and they said they would call back again to verify the order.

    I came in here and read comments and was confused as some say scam and some say legit calls.

    I just jumped online to Amazon chat and there has been no calls made to me since placing my order from them and they said they would not attempt to call so it’s definitely a scam.

    Have changed passwords and two factor authentication but this is worrying how many people it has happened to.
  • Anonymous
    July 13, 2022
    Unknown
    Australia
    I had also just placed an order with Amazon using Klarna hours ago.
    Agree dodgy as it was well after 10pm.
    I received no emails from Amazon re my order so glad I blocked it as Scam !
  • Anonymous
    June 27, 2022
    Company
    Australia
    Caller: Amazon

    Called by a lady with an Indian accent a few minutes after placing an order for a mobile phone. I couldn't understand her initially but eventually realised it was about the phone I had just purchased. She basically wanted to verify that I did make the order so I asked her for details of the order and she was able to provide them to me.

    She then asked for verification so I replied that I did place that order. No further information was required from after I confirmed and she ended the call saying she just needed verification and would start processing the order.

    After the call I contacted Amazon via online chat and the person on the other end said yes, it could have been a verification call.

    So seems legit.
  • Anonymous
    June 20, 2022
    Unknown
    Australia
    Caller: Amazon

    It is Amazon, I haven't used Amazon in over 2 years & I made a large purchase then they called 5 mins later. I didn't answer the call initially but then read the comment here. I had to change address and that was all they were confirming, they didn't ask me for credit card details. It sounds dodgy but its all good.
  • Anonymous
    June 17, 2022
    Unknown
    Australia
    Caller: (02) 7228 1102

    This is a legit call. They call you if you make orders that ar relatively high value. In my case, it was a four figure purchase and they verified the order amount. As soon as I did, I saw in my Amazon account the purchase was processed as per verification. This is probably just their anti fraud department.
  • Anonymous
    April 22, 2022
    Unknown
    Australia
    Caller: Probably a scammer

    Same thing as everyone else, but it was strange... he had a thick indian accent (as soon as I heard it I knew it was most likely some scammer). He had just called to confirm the order and that my delivery address was correct. I then reluctantly confirmed my delivery address for him (Im stupid for doing that). However thats all the information he asked for.

    I then asked him how I know this was a legit call and he then proceeded to annouce that my account was inactive for 3 years... WHICH IT WAS! At this point I was beyond confused. I called Amazon immediately and they said that they hadn't tried to contact me so now I feel like an idiot giving that scammer information.
  • Anonymous
    February 21, 2022
    Scam call
    Australia
    This followed another previous scam call. Block the number immediately.
  • Anonymous
    February 13, 2022
    Unknown
    Australia
    Contacted Amazon Aus and they say this is not them.
  • Anonymous
    January 20, 2022
    Call centre
    Australia
    Caller: Amazon

    This call is legit. I ignored the call and checked here then contracted amazon through their customer service centre part of the website. They confirmed they did try and call me and it was because my bank had suspended the transaction for a few thousand dollars because it was suspicious. I just had to allow the transaction through my banking app then go to the amazon orders page and process the transaction again and it went through.
  • Anonymous
    December 26, 2021
    Scam call
    Australia
    Caller: (02) 7228 1102

    I just got this call from the number 5 minutes from me purchasing 2 items from Amazon. The call was a male with a thick Indian accent stating he was from Amazon, asking “hi is this (my name)?” Then asked me if I had purchased the two items I just bought.. after I confusingly said yes? He said “ok thanks for confirming I will now process your order” then ends the call. I was so confusing because 1. He didn’t really ask for my personal details, just my first name and items.. 2. How did he know my purchases? Currently after that call no money has been taken out of my bank luckily but I’ll keep an eye out. I changed my amazon password just to be safe and I had contacted amazon themselves and they said that the call was definitely not from them and they’ll do an investigation. Do not pick up that number! I’m still confused on how that phone call was a scam phone call since they haven’t done anything yet to my accounts, just to confirm my purchases? Weird.
  • Daniel
    December 19, 2021
    Unknown
    Australia
    Caller: Amazon

    This is legit. They call to check that gift card orders are not being made on your account without permission, and then release the order for you. I get the whole Indian call centre hate, but legit is legit.
  • Anonymous
    December 14, 2021
    Unknown
    Australia
    Check your credit card immediately... I checked my credit card after this call and I had a few charges that were not from my activities... Pain in the back side as now they have to do an investigation and I had to close the account :(

Do you have a comment about (02) 7228 1102?

Your name
Who called you?
Message
Call type
Join the discussion...
Post a comment
Spam Report Card
Spam Score
90.00%

28 complaints this year

40 total complaints

Recent Comments