Comments on (07) 3258 4240

25.00%
Spam Score
0 complaints this year, 5 total complaints

0 complaints this year, 5 total complaints

Comments on (07) 3258 4240


John

Posted on August 9, 2015
Caller type: Unknown
Location: Australia
This is the Orion Fraud Company my credit union uses, they wanted to check if I had made a strange transaction on my card, they didn't ask for any details except my name and then told me my card number and confirmed a transaction I made, after I said that was me they said thanks we just wanted to double check. Brilliant people
13 found this comment helpful
13

Anonymous

Posted on July 11, 2020
Caller type: Unknown
Location: Australia
Also confirming they are a fraud protection company for visa, they do a great job.
3 found this comment helpful
3

Anonymous

Posted on January 13, 2018
Caller type: Unknown
Location: Australia
I still reckon its a scam. They are just getting more sophisticated and now after identity theft instead of going just for your bank details. I got a text message at 3am with a typo, asking me to urgently call this number or send through a text with my latest transactions. Then at 8am someone called from this number and left a message using my name. For identity theft, they just need to cross reference your name, phone number, date of birth.
3 found this comment helpful
3

Anonymous

Posted on November 7, 2022
Caller type: Other
Location: Australia
Definitely checks out. Fraud team for financial institutions. Worth a call back!!
2 found this comment helpful
2

Anonymous

Posted on July 29, 2020
Caller type: Company
Location: Australia
Called re possible fraud charges - definitely not legitimate purchases. Good call to answer.
1 found this comment helpful
1

Anonymous

Posted on February 11, 2018
Caller type: Unknown
Location: Australia
Fraud Protect for my Credit Card. safe number, glad they called as I know I was trying to buy online at that time
1 found this comment helpful
1

C B

Posted on September 15, 2017
Caller type: Unknown
Location: Netherlands
Had a text saying to contact them urgently. After reading comments here I did so. The person I spoke with had all the info already and asked if I was ringing from Indonesia. (No.) My card was scammed in Bali a couple of weeks ago. An attempt to use it made tonight. Will be cancelled and a new one issued. Was obviously reading a screen with info. All seemed legit to me.
1 found this comment helpful
1

Al

Posted on June 19, 2017
Caller type: Unknown
Location: Australia
Just checking if a credit card purchase was legit. Didn't ask me for any details other than to confirm the details they were providing me with. They then approved my transaction.
1 found this comment helpful
1

Anonymous

Posted on April 5, 2024
Caller type: SMS
Location: United States
Caller: (07) 3258 4240

Legit phone number. Fraud team Cross checking online banking done by me is to not to scammer. Great to be alerted .& having added level of security in place..
0 found this comment helpful
0

Anonymous

Posted on February 24, 2024
Caller type: Company
Location: Australia
Caller: Fraud detection company

Legit company. Working on behalf of a bank im with. Asked to confirm my name and the transaction amount i just made, and then asked me to confirm if it's legitimate transaction or not and then proceed to release the fund once i confirmed. Call back if you missed them!
0 found this comment helpful
0

Anonymous

Posted on February 16, 2024
Caller type: Call centre
Location: Australia
Fraud team from my financial insitute checking on an unexpected payment. This is NOT a scam
0 found this comment helpful
0

Lee

Posted on February 12, 2024
Caller type: SMS
Location: Australia
Caller: Orion-Fraud Services for Visa

As others have said, 100% legit.

Received text about potentially suspicious (Uber) transactions they had detected. I checked my banking app and thought it may be possible. I rang them and they didn’t state their company name-Orion, which is disappointing and made me more skeptical. They asked for my name which I gave and after that I said I was weary of them and they said it was understandable and that if I’m not comfortable talking that I can call my bank in the morning. They detailed amounts and provider of service of the suspicious transactions. Turns out the transactions were fine. Good to see they are on top of things though and protecting people.
0 found this comment helpful
0

Anonymous

Posted on December 22, 2023
Caller type: Company
Location: Australia
Caller: Fraud monitoring contractor for my bank

Like many others I was cautious when this call came in….they weren’t pushy and simply encouraged me to contact my financial institution…which I did, they quickly confirmed they were legit and had put a hold on my card because of suspicious … I then called back, discussed the transactions they were concerned about… the worst thing that happened was it ruined a Christmas gift surprise from my wife 🤓, but that’s a good outcome compared to alternative . Thanks!
0 found this comment helpful
0

Anonymous

Posted on November 21, 2023
Caller type: Unknown
Location: Australia
Caller: Bank Fraud Checker

Legitimate
0 found this comment helpful
0

Anonymous

Posted on June 11, 2023
Caller type: Unknown
Location: Australia
Caller: Fraud monitoring

Multiple messages left for elderly relative who was unsure what they wanted and was worried to call back. Called to check. They advised of potential fraud on credit card and advised I could call bank if I felt more comfortable with that rather than speaking to them. I advised it was a new number to us and they may not have the correct number. They provided name of person they were seeking, confirmed unknown to us. Thanks us for the callback to advise and said they would remove number from file.
0 found this comment helpful
0

Chmmr

Posted on May 7, 2023
Caller type: Unknown
Location: Australia
Caller: Orion Financial Crimes Team

Legitimate:

Received an email from them saying they'd stopped a transaction on my account, which I already was aware of as it hadn't gone through.
Rang them and they explained that they were concerned with the transaction as it was linked to a crypto company and asked if I was aware of the crypto transaction (which I was). They asked if I still wanted it to go through.
Very helpful service Orion if you see this.
0 found this comment helpful
0

Mel

Posted on December 7, 2022
Caller type: Financial services
Location: Australia
Caller: Bank Fraud Team

Was very suspicious, got a txt saying to call my bank’s fraud team on this number urgently to confirm a transaction. The only thing that made me look here and not just delete it was that I had made a large transfer about 20 mins prior, so thought it *might* be legit. It was, didn’t ask for any personal info at all, they already had the name of the account it went to, the amount etc. just confirming I’d made the transaction and that I wasn’t paying in advance for a job not yet done.
0 found this comment helpful
0

Anonymous

Posted on November 13, 2022
Caller type: Unknown
Location: Australia
Caller: Fraud checker

This is a legitimate number that detected a suspicious transaction on my Visa card. Please do not ignore it.
0 found this comment helpful
0

Heather Bourke

Posted on July 21, 2022
Caller type: Financial services
Location: Australia
Caller: Financial services

Called on behalf of our bank to check if we had transferred a certain sum of money.

Money would then be released to the person (company) intended.
They do a wonderful job in keeping our money safe from fraudsters.
0 found this comment helpful
0

Anonymous

Posted on June 15, 2022
Caller type: Unknown
Location: United States
Caller: Text message

This is a legit company. Checking a transaction on my account. All they asked was my first and last name. They then told me the rest. They confirmed I had placed the transfer which I had done They approved it and that was it. Great service
0 found this comment helpful
0

Do you have a comment about (07) 3258 4240?

Do you have a comment about (07) 3258 4240?