Posted on April 18, 2017 Caller type: SMS Location: Australia
Received following message:- Westpac alert: Block placed on card ending XXXX for suspicious transaction at 'Eham.net' for $0.00 at 8.18. If Genuine, reply 'Yes'. If Fraud reply "No'.
Rang Westpac and it was genuine - new card is on its way
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Richard
Posted on April 14, 2017 Caller type: Unknown Location: Australia
Not a scam. Text was from Bank of Melbourne. I then received a call from St George Bank within 2 minutes of the text. The lady went through past transactions to verify they were legitimate and through today's fraudulent transactions. Extremely helpful, but unfortunately cancelled my card and will have to wait another few days (plus the Easter holidays) to get new card. Second time my card has been hacked in 12 months. I think I'll stop using Tap and Go, and be careful where I keep my wallet when out shopping. I've been using a protective card envelope for 12 months so cannot be sure how it's happened this second time. BTW the first fraud events took $10k and all was refunded ... luckily this one was a single online purchase of a few dollars that got through and all the rest (was not told how many) were declined by the bank.
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Joe
Posted on March 25, 2017 Caller type: Unknown Location: Australia
It's legit. Both my wife and I got a text at the same time as our accounts are joint. Rang St George and the text is legit.
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Grant
Posted on March 10, 2017 Caller type: Unknown Location: Australia
Definitely not a scam. Rang Westpac to confirm the text and it had come from them and saved me paying $1727.22 from a dodgy transaction in America. Great work Westpac.
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George
Posted on March 2, 2017 Caller type: Unknown Location: Australia
Number is legitimate it is Westpac notify you of a possible fraudulent transaction. My case was real fraud on a credit card.
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Hamish
Posted on February 21, 2017 Caller type: Unknown Location: Australia
St George really do not help in this matter as they own Bank of Melbourne and are themselves owned by Westpac. I have received messages from Bank of Melbourne and Westpac in the past and have had to check with St George to clarify if legitimate which they were. Just be aware that St George Bank, Bank of Melbourne and Bank SA are all a part of Westpac.
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Chris
Posted on February 3, 2017 Caller type: Unknown Location: Australia
Not a scam... but did accidently block my wifes card thinking it was mine... check last four digits of card before blocking
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Jane
Posted on January 20, 2017 Caller type: Unknown Location: Australia
St George IS Westpac.
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Anonymous
Posted on January 5, 2017 Caller type: SMS Location: Australia
Legitimate message about suspicious activity on my account from Bank SA/Westpac
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Michelle
Posted on December 8, 2016 Caller type: SMS Location: Australia
Received a txt from this number about a transaction on my eft card. I bank with the bank of Melbourne- which is st George bank in all other states and owned by westpac. They confirmed the txt is legitimate and gave me the number of the fraud department. This txt is legitimate reply and call the bank to confirm your card is cancelled and a new one will be issued. The staff were very helpful 😊
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Bowani
Posted on October 30, 2016 Caller type: Unknown Location: Australia
Having had people try to scam me before, I was wary when I received this SMS. HOWEVER this is NOT a scam. I called St George (associated with WestPac) and they verified somebody had tried to use my card in a nearby suburb. Definitely worth calling them back!!
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Robert
Posted on September 27, 2016 Caller type: Unknown Location: Australia
They're the same bank
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Kylie
Posted on September 26, 2016 Caller type: SMS Location: Australia
Not a scam, I got this text today, rang Westpac and someone was trying to use my card details in the USA. They actually tried multiple times but the bank picked up on it and didn't let the transactions go through. Great job Westpac, I could have been out of pocket for thousands at the rate they were trying to spend my money.
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Anonymous
Posted on September 16, 2016 Caller type: SMS Location: Australia
This is legitimate! I was almost scammed $300+ out of pocket and a replacement card is issued.
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Ken
Posted on August 26, 2016 Caller type: Unknown Location: Australia
Not a scam, this is genuine. I travelled to South Africa and Singapore for a week each. Noticed nothing unusual when I used my card. Received the txt noted above, replied and then received a call from Westpac fraud officer who told me my card has been cloned and is being used in China!
Follow this up if you get the txt.
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mike
Posted on June 6, 2016 Caller type: Telemarketer Location: United States
its not scam...
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Martin@ChelseaAU
Posted on June 5, 2016 Caller type: Unknown Location: Australia
i got a similar message on my mobile
"Westpac Alert: Transaction blocked on card ending XXXX at ÇHINA UNICOM (HK) OPER for $52.31 AT 23.31. If genuine, reply 'Yes'. If Fraud reply 'No'
I replied "No" and received a follow up text
"The block will remain on your card. A fraud officer will contact you via telephone within the next 20 minutes."
from web searches on this mobile number this is a scam that has been going on for quite some time.
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John
Posted on May 12, 2016 Caller type: Unknown Location: Australia
NOT SCAM, this text and follow up phone call saved me $450 and potentially more. Good work Westpac
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David - Melbourne
Posted on May 6, 2016 Caller type: SMS Location: Australia
I got this exact message saying from St George - I'm with Bank of Melbourne so I ignored it. Turns out it was legitimate and they had to stop my card and are replacing it... BUT - don't trust me on it, I could be anyone, however, if you do get this message just pop into your bank, it's still best not to get into the habit of replying to texts from people claiming to be banks (even though this time it was legitimate)
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Gillian
Posted on March 31, 2016 Caller type: Unknown Location: Australia
Not a scam. Just happened to me so rang st george 133330 number and they confirmed the sms plus checked my account and the amount is showing.
Comments on 0429 933 739
John
Posted on April 18, 2017Caller type: SMS
Location: Australia
Westpac alert: Block placed on card ending XXXX for suspicious transaction at 'Eham.net' for $0.00 at 8.18. If Genuine, reply 'Yes'. If Fraud reply "No'.
Rang Westpac and it was genuine - new card is on its way
Richard
Posted on April 14, 2017Caller type: Unknown
Location: Australia
Joe
Posted on March 25, 2017Caller type: Unknown
Location: Australia
Grant
Posted on March 10, 2017Caller type: Unknown
Location: Australia
George
Posted on March 2, 2017Caller type: Unknown
Location: Australia
Hamish
Posted on February 21, 2017Caller type: Unknown
Location: Australia
Chris
Posted on February 3, 2017Caller type: Unknown
Location: Australia
Jane
Posted on January 20, 2017Caller type: Unknown
Location: Australia
Anonymous
Posted on January 5, 2017Caller type: SMS
Location: Australia
Michelle
Posted on December 8, 2016Caller type: SMS
Location: Australia
Bowani
Posted on October 30, 2016Caller type: Unknown
Location: Australia
Robert
Posted on September 27, 2016Caller type: Unknown
Location: Australia
Kylie
Posted on September 26, 2016Caller type: SMS
Location: Australia
Anonymous
Posted on September 16, 2016Caller type: SMS
Location: Australia
Ken
Posted on August 26, 2016Caller type: Unknown
Location: Australia
Follow this up if you get the txt.
mike
Posted on June 6, 2016Caller type: Telemarketer
Location: United States
Martin@ChelseaAU
Posted on June 5, 2016Caller type: Unknown
Location: Australia
"Westpac Alert: Transaction blocked on card ending XXXX at ÇHINA UNICOM (HK) OPER for $52.31 AT 23.31. If genuine, reply 'Yes'. If Fraud reply 'No'
I replied "No" and received a follow up text
"The block will remain on your card. A fraud officer will contact you via telephone within the next 20 minutes."
from web searches on this mobile number this is a scam that has been going on for quite some time.
John
Posted on May 12, 2016Caller type: Unknown
Location: Australia
David - Melbourne
Posted on May 6, 2016Caller type: SMS
Location: Australia
BUT - don't trust me on it, I could be anyone, however, if you do get this message just pop into your bank, it's still best not to get into the habit of replying to texts from people claiming to be banks (even though this time it was legitimate)
Gillian
Posted on March 31, 2016Caller type: Unknown
Location: Australia
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