NOT a scam! I also received a Westpac Alert message from this no. this morning and was highly suspicious of it as I've been frauded before so I didn't reply. I then checked net banking and the transaction was identical to that noted on the message.
Still being suspicious of the unknown no. I called up Westpac directly and they verified that they had put a stop to the suspicious transaction.
If you receive this message. Do not ignore it. Call Westpac immediately.
If you receive anything from a half-arsed text message like the ones being discussed in these posts....DO NOT reply to them ever! Call your banking institution during regular business hours to dismiss any disconcerting alerts or messages. Going online to seek an answer is lazy and will only take you deeper into the rabbit hole, where the would be scammers are waiting for you. This forum is exactly my point!
Most of the posts in this forum are from the scammers themselves, they know people will reach for Google as their first attempt to understand why they received such an alert. The posts written here are bleedingly obvious they are from the scammers. This is their way of legitimising the alerts and messages sent to your devices, so that people may actually buy into them. If you carry out what the message is saying to do, then you are one step closer to literally putting your financial assets at jeopardy.
Take my advice, I have worked as a security engineer for 12 years, I've heard it all.
BE CAUTIOUS. STAY AWAY. THINK SMART.
I received this today and called Westpac and it was in fact a real text. If you ever receive a text that is suspicious, you need to ring the source to confirm. if it was from westpac why did you call st george Received a "Westpac Alert" text message this morning that looked a little suspicious. I called St George immediately and it was all legitimate - my card had been skimmed and was being used at ATMs in western Sydney. Immediately cancelled and sorted out with the St George fraud team. Great service. I'm confused how can the same number be linked with both legitimate text from St George, and scam saying from Westpac? it sounds like a scam but in the cases where it's legitimate, it's actually them that tried to withdraw the money and they probably need mobile number to get the code to get it approved. I got this text saying from St George and I won't be responding back. I smell a giant rat This is a notification if your Credit Card has been hacked. Not a scam. Scammers pretending to be Westpac. Message received was "Westpac Alert: Transaction blocked on card ending 3460 at 'HEARTH INN #1254 511 586' for $12.84 at 9:34. If Genuine, reply 'Yes'. If Fraud reply 'No'.
Don't respond to this. Westpac don't call on mobiles.
Same. Got sms informing my wife's card had been blocked. Checked her account and it was real. Called Westpac fraud and cancelled the card and the transaction.
It is real. Don't ignore.
Yep not a scam, check your bank account and then call the bank. this number is the number from the westpac fraud management. It is fully real and definitely needs to be taken seriously. If you had the mind to google this, call the westpac team as soon as possible. The number is real but I doubt anyone would be stupid enough to fall for that. westpac really should put a better name on their fraud management tho. I thought that the SMS was a fraud at first since it was a mobile number This ended up being a legitimate call. However, it is better to call your bank directly through their own phone number.
My bank blocked the transaction, but I could have lost money if i didn't follow up. Be careful.
THIS IS A SCAM. DO NOT REPLY TO THE TEXT MESSAGE.
DO NOT BELIEVE THE PEOPLE ON THIS BOARD SAYING IT IS NOT A SCAM. BECAUSE THEY ARE THE SCAMMERS THEMSELVES.
Received following message:-
Westpac alert: Block placed on card ending XXXX for suspicious transaction at 'Eham.net' for $0.00 at 8.18. If Genuine, reply 'Yes'. If Fraud reply "No'.
Rang Westpac and it was genuine - new card is on its way
Not a scam. Text was from Bank of Melbourne. I then received a call from St George Bank within 2 minutes of the text. The lady went through past transactions to verify they were legitimate and through today's fraudulent transactions. Extremely helpful, but unfortunately cancelled my card and will have to wait another few days (plus the Easter holidays) to get new card. Second time my card has been hacked in 12 months. I think I'll stop using Tap and Go, and be careful where I keep my wallet when out shopping. I've been using a protective card envelope for 12 months so cannot be sure how it's happened this second time. BTW the first fraud events took $10k and all was refunded ... luckily this one was a single online purchase of a few dollars that got through and all the rest (was not told how many) were declined by the bank. It's legit. Both my wife and I got a text at the same time as our accounts are joint. Rang St George and the text is legit. Definitely not a scam. Rang Westpac to confirm the text and it had come from them and saved me paying $1727.22 from a dodgy transaction in America. Great work Westpac. Number is legitimate it is Westpac notify you of a possible fraudulent transaction. My case was real fraud on a credit card. St George really do not help in this matter as they own Bank of Melbourne and are themselves owned by Westpac. I have received messages from Bank of Melbourne and Westpac in the past and have had to check with St George to clarify if legitimate which they were. Just be aware that St George Bank, Bank of Melbourne and Bank SA are all a part of Westpac. Not a scam... but did accidently block my wifes card thinking it was mine... check last four digits of card before blocking
5 complaints this year
10 total complaints
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