Caller: Frank Mazzitelli

Received a email from Frank stating that Industry Fund Services Limited (IFS) is the appointed Credit Manager of United Super Pty Ltd as Trustee for the Construction and Building Unions Superannuation Fund (Cbus).Please contact us on (03) 9960 2514 and quote reference number-- he has our company name and number. asking to respond within 48 hours.
Shortly after the email received, there is a phone call (03) 9960 2514 left with a voice message to call him back in regards of outstanding super fund. Definitely a scam as we don't have outstanding unpaid super.

Caller: Industry Fund services

https://www.cbussuper.com.au/about-us/key-service-providers

scammers trying to get company details,Beware

https://www.cbussuper.com.au/about-us/key-service-providers
They are legit.

This no. (03) 9960 2514 is NOT Cbus. The caller had my name phone no and Company acct no. I did not call him back. Instead I rang and emailed CBus and they confirmed that it WAS NOT A CALL FROM CBus

Scam gave them the super g details and the ATO SAID ONLY cubs should be following up with the ato not this company

Caller: Industry Fund Services

This is a scam and be very careful what information that you provide about your business or employees. This company will have some of your CBUS information but will try fishing for more under the threat of unpaid superannuation. When you push them to provide more detailed information, it turns out that they don't have any. Our company is never behind on superannuation payments, yet this organisation, it seems are in the business of trying to shake the apple tree to see what falls out. Do not engage as you will be put on a list and the calls and emails will be unending.

Cbus is a monthly fund your getting calls because you do not pay monthly

Caller: Industry Fund Services Limited

Caller claimed to be from Industry Fund Services Limited (IFS) from (03) 9960 2514 and advised that we were outstanding from a November 25 Payment of Superannuation due 28th December 25. Easily Identified as a scam. All Super Guarantee compliance lists payment due dates for Dec 25 Quarter as 28th January 2026

Caller: Industry Fund Services

The number is legit -(03) 9960 2514 as per the listing on CBUS website https://www.cbussuper.com.au/about-us/key-service-providers

Caller: sally

Someone called my office asking to speak with our Finance Manager and even knew her name. Since she wasn’t available, I took the call.

The caller claimed to be from Industry Fund Services and gave a reference number: 298939. She sounded quite professional, but I decided to double-check the number: (03) 9960 2514. I found several complaints about this number online.

I also noticed that the caller had an Asian accent, and I’ve seen similar comments from others. That said, I want to make it very clear—I don’t believe an accent is a sign of illegal activity. I say this as someone who also has an accent, being from Latin America.

Just wanted to share my experience in case others receive a similar call. Better to be cautious.

Caller: "Debbie"

Exactly the same number. This was a "Debbie" with a thick Indian accent trying to sell solar panels.

Caller: Industry Fund services

Industry Fund services request us to pay super monthly rather than quarterly. I am thinking of it and consider to suggest the business owner to change super fund registration. Consequently I called CBUS again and asked them whether it is compulsory to pay super monthly. CBUS said it is not. I told CBUS that Industry Fund services followed us frequently and CBUS said they do not know......So just leave it there since it is not compulsory to pay monthly

called saying from Industry Fund Services and Reference Number. These people have tried several times to call me in relation to unpaid super. Scam call as the phone number is not the same as Industry Fund Services and all super is paid up to date.

They said they called form CBUS and request us to pay super monthly rather than quarterly. However, when I can the number published on CBUS website. The staff member said it is ok to pay monthly.....

Caller: Industry Fund Services

https://www.cbussuper.com.au/about-us/key-service-providers
They are legit.

Caller: James from CBUS

James from CBUS called about super for the company i do work for. I know they have no outstanding super as I just did it last night. They left a message and asked me to call back (03) 9960 2514 and quote a reference number. This is the second call I have got saying the same thing. Blocked the number again!

Caller: CBUS

Thugs from CBUS trying to threaten unsuspecting people into paying super contributions early. Should be illegal. Complete waste of members funds.

Caller: Cbus on behalf of Industry Superfund

Called my workplace asking to speak to our CFO or Accounts Manager (had them by name), I told her neither were available so she asked me to pass on the message. Provided a reference number as well. They tried this with me a couple of months ago as well & Accounts Manager told me it was likely a scam, we have nothing to do with them. They say they are from Cbus on behalf of Industry Superfund.

Caller: Lady called Keryn said she was from CBUS

Called the office I work at wanting to speak to accounts regarding our "cbus super employement account". This is not the first time they have called and they all sound so robotic