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17 complaints this year

93 total complaints

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  • Less rich by $1.50
    February 16, 2012
    Ryde, Australia
    I had a call from (03) 9564 5200 and as soon I answered it they hung up. I called back that number to find out its some market research company. Cost me $1.50 please dont call that number back
  • Guilty
    May 10, 2013
    Rowville, Australia
    1. This number is for Colmar Brunton/Your Source Research. They are a legitimate research company that do in house paid product testing as well as over the phone surveys for various organisations, including several Government departments.

    2. There is no 'scam.' The Queensland Department of Health, for example, commissions Your Source to randomly call residents in QLD to conduct Health & Lifestyle surveys. Many banks commissions them to call customers on their behalf to complete customer feedback/satisfaction surveys.

    3. Market/Social/Gov. Research is EXEMPT from the Do Not Call Register. The Register is for Telemarketers (people trying to sell you something). Researchers can legally call ANYONE from 9-8:30 weekdays and 9-5 weekends. Numbers are randomly generated by a computer, i.e. having a private number means exactly nothing. Again, this is really annoying, but legal.

    4. As for the calling and hanging up. Well, I used to work there when I was a student and it's pretty much all young people and students there, because let's face it, it's a sh*tty job and only a broke Uni student would do it. It must be terribly frustrating to be called and hung up on but honestly when you've been calling people and getting rejected all day, every so often you can't be bothered and you hang up on someone. Especially if the 'hello' sounds unfriendly, suspicious, extremely old, etc.

    Sorry to the countless strangers that I may have hung up on in the past, but working in a call centre was punishment enough, so let's just call it even.
  • Marie
    October 9, 2011
    Brisbane, Australia
    Very unhappy am on the do not call register - Your source market research keep calling and as soon as I answer hang up. I have NOT signed up to do market research! Tried to call them back but number says no room to leave a message - am going to take this further if it doesnt stop
  • Darren
    May 16, 2013
    Alberton, Australia
    I had a missed call from this number today. My home phone has a function that allows me to block calls from my missed call listings. This works much better than the "do not call register"
    May 11, 2013
    Dingley, Australia
    maybe instead of doing this you could jump on the QLD health dept website which does say they are currently doing research!
    not to mention a govt dept is'nt going to be calling you themselves haha they contract social research companies to do it for them and that company just so happens to be in melbourne :)
    so no, its not a scam. we cant exactly steal your money buy asking about your diet or general health and well being :) so calm down and maybe just help out?
  • Caz
    March 4, 2013
    They called me half an hour ago. No-one on the phone but what sounded like a recording device. They had better not call again.
  • Lisa
    December 3, 2012
    Queensland, Australia
    Have had 11 missed calls from this number over the last week... and like everyone else when you ring back it starts ringing.
  • amanda
    August 30, 2012
    Adelaide, Australia
    i to am sick of the phone call which happens every nite i to went to ring back as soon as it started to ring i hung up
  • CommonSense
    April 13, 2014
    Lisle, United States
    How dare you try and put the unfortunate death of your grandmother
  • Leo
    April 12, 2014
    Brisbane, Australia
    Glad the answerphone got this one after seeing all the posts, I came here first to see who it was. Why is your privacy and time something that can be stolen without question. Must have happened while we were sleeping.
  • whatever
    April 1, 2014
    Brisbane, Australia
    Most people dont want to waste their time answering these crappy so called surveys or whatever. This number rang for 1 ring & hung up. No wonder people abuse &/or hang up on numbers like these. Adding to the blocking list is the best thing to do. It's so simple to rid these hemorroids with blocking cream.
  • Terry
    March 17, 2014
    Brisbane, Australia
    Guilty wrote "when you've been calling people and getting rejected all day, every so often you can't be bothered and you hang up on someone. Especially if the 'hello' sounds unfriendly, suspicious, extremely old, etc. "

    "working in a call centre was punishment enough, so let's just call it even."

    That's the mentality of these people, and they're trying to justify it.

    Listen here, my 94 year of grandmother trip and fell answering one of these calls. Broke her hip and we lost her during hip replacement surgery. We had taken all of the precautions to prevent such calls, private number, do not call register etc, so to hear it 'legal' because its research just adds insult to injury.

    The answer perhaps is to never participate in such surveys, then maybe companies and government departments will stop commissioning these annoying and arguably worthless services.

    As for the uni student, get a job at MacDonalds!
  • Astrid
    March 16, 2014
    Brisbane, Australia
    We have a silent number hence spam call from (03) 9564 5200 totally unwanted.
  • Mary
    December 13, 2013
    Sydney, Australia
    Caller identified himself from "Australian Border Protection Services" and wanted some feedback. Sorry, been advised not to divulge any personal details, no matter how trivial they may seem, over the phone to ANYONE! Send me a questionnaire and I will gladly respond.
  • Chris
    December 2, 2013
    Brisbane, Australia
    Calling MY phone uninvited is a trespass!
  • Peita
    November 17, 2013
    Brisbane, Australia
    I recently rang QLD Transport to change my address. The lady told me they were doing survey's after the call and did I wish to participate. I kindly said yes as she was very helpful. She asked what times would be appropriate. I said Mon to Fri after midday.

    I got the phonecall at 10am Sunday. I didnt answer it. I'm guessing it was them
  • Kat
    September 24, 2013
    Adelaide, Australia
    Have had 11 calls in 3 days on my house phone and 10 calls on my mobile from this number. Every time I answer they hang up. It's very frustrating. I have tried calling it back but I always get an engaged signal.
  • Dan
    July 22, 2013
    Adelaide, Australia
    These poor underpaid muppets aggravating people is a given, it will not stop but just learn to play smarter instead of getting aggravated. CND is a wonderful invention, learn to use it and screen calls. This place is a wonderful invention too, i love looking numbers up in it but the whingers get a little tedious.
  • Deb,
    June 13, 2013
    Brisbane, Australia
    It is getting so annoying when this number calls me. The person who answered Kirstie wanted to speak to our Accounts person about taxation law. I don't think our accounts person would know about it. She is going to persist and call back tomorrow and I will tell her again that the person is not available.
  • Adam
    June 11, 2013
    Ryde, Australia
    They pretend they're calling about a survey but it ends up they're actually toner cartridge sales people.

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