Comments on (03) 8619 7779

70.00%
Spam Score
7 complaints this year, 49 total complaints

7 complaints this year, 49 total complaints

Comments on (03) 8619 7779


Anonymous

Posted on June 18, 2020
Caller type: Scam call
Location: Australia
This number calls every day. I don't pick it up
0 found this comment helpful
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Anonymous

Posted on September 30, 2019
Caller type: Call centre
Location: Australia
Caller: telstra ..after rported fault

i just blocked there number ....i did not require them to harass me after the fault has been fixed
0 found this comment helpful
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Peter

Posted on August 9, 2019
Caller type: Service
Location: Australia
Caller: Telstra

Legit follow-up call after I reported a fault.
0 found this comment helpful
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Marisue

Posted on June 3, 2019
Caller type: Robocall
Location: Australia
Caller: Said it was Telstra

A recorded Telstra message informing me that my landline would be out of order for 1 hour on the 6th June 1919. So I have blocked this number.
0 found this comment helpful
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Paul

Posted on March 13, 2019
Caller type: Unknown
Location: Australia
Caller: Telstra

Totally legit
0 found this comment helpful
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Hugh G. Rection

Posted on March 4, 2019
Caller type: Unknown
Location: Australia
Caller: Telstra

Follow-up call relating to a technician field visit, I assume. Calling five times in less than an hour is a bit much - I work with my hands so downing tools for every pushy tool who repeat calls me is not safe or sane. Telstra - the new overly obsessed girlfriend.
0 found this comment helpful
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Safe

Posted on February 22, 2019
Caller type: Unknown
Location: Australia
telstra call back service
0 found this comment helpful
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M

Posted on December 14, 2018
Caller type: Robocall
Location: Australia
Robo call. NBN will be disconnected today. Press 1 to make contact. Press to disconnect from NBN.

I have received this robocall up to a dozen times over last 2 days. Telstra scam number says it is a scam.

Tried 3 Telstra Help numbers today to try and get them blocked. Couldn't contact Telstra on any of the numbers and when call back was selected on recording they called back and hung up before I could talk.
0 found this comment helpful
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Melbourne

Posted on November 27, 2018
Caller type: Unknown
Location: Australia
Caller: Supposedly Telstra

This scam number rang my mobile this morning, I don't have any accounts with Telstra. I rang telstra direct to confirm that my number wasn't being illegally ported. Have blocked.
0 found this comment helpful
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Anonymous

Posted on October 23, 2018
Caller type: Company
Location: Australia
Caller: Telstra

It's Telstra's call back number. I requested they call me back due to my internet being down. The only issue is that they called me back at 1am in the morning.
0 found this comment helpful
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Anonymous

Posted on September 18, 2018
Caller type: Scam call
Location: Australia
If this number is a well known scam (which it certainly seems to be) why the hell haven't Telstra (and other telcos) blocked the service. It's not that difficult.
0 found this comment helpful
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Anonymous

Posted on June 23, 2018
Caller type: Call centre
Location: Australia
safe. telstra call back
0 found this comment helpful
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Ian Levy

Posted on March 17, 2018
Caller type: Robocall
Location: Australia
This is a robot call asking to call Telstra - about "problems". I have a problem associated with incorrect billing related to my transfer from Telstra Business (via a non-Telstra private mob called Vita Group, posing as Telstra Business) so I pressed 1 as requested and was put through to a Telstra Residential billing person - who confirmed that my Telstra Residential account is up to date but he could not deal with Telstra Business accounts. All very pleasant but not helpful. He did refer my case to a person who can deal with both Residential and Business accounts.

PROBLEM: This robot has been calling my 90-year old mother who is a War Widow, living alone and who has been distressed by these harassing calls. I called Telstra and asked them to stop calling my elderly, partially blind mother - I am the authorised person on the account for her mobile which is for possible emergencies. The Telstra person (name & D-No recorded) recommended my mother call 000 - which is ridiculous.

I Googled and found that during business hours, my mother (or, more likely I) can call Telstra UNWELCOME CALLS on 1800 039 059, which we will do next Monday morning.

Fault is not 100% Telstra's

Telstra must be losing a fortune with all the hassles associated with transferring accounts and the NBN - it is not all Telstra's fault. My mother had a similar disaster with Optus when her landline and emergency call system was cut-off by NBN for 3 weeks during which time the little Telstra mobile phone I gave her saved her after she had a fall during those 3 weeks without a landline.

Our Telecommunications industry has been ruined by government decisions over the past 100 years. An appalling case of public sector mismanagement rivaling Pink Batts and the energy sector mismanagement.
0 found this comment helpful
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Anonymous

Posted on March 15, 2018
Caller type: Robocall
Location: Australia
Two calls at 6am WST, no actual person speaking, but number prompts to stop calling which dont work. BLOCKED
0 found this comment helpful
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David

Posted on February 26, 2018
Caller type: Call centre
Location: Australia
I requested a call back from Telstra. Press 1 if you ready to take the call.... yes i'am ...press 1 and i go straight to..... i hope we've solved your issue today.
how do they do it... stay in business i mean..... any other company would've gone under years ago!..... i've got one word for telstra......
f*cking Optus....
0 found this comment helpful
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Guy

Posted on February 1, 2018
Caller type: Nuisance call
Location: Australia
These f*ckers called me at 3am twice got the same dial 1 or 2 option when I called back. So I blocked the number then got an sms to call Telstra. I then sms an abusive sms that not even Gordon Ramsey could better.
Subsequently I haven’t heard back . The only reason I called the number back was I thought one of my kids was out and may be in trouble. Just a scam
0 found this comment helpful
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Susan

Posted on January 17, 2018
Caller type: Service
Location: Australia
Followed this up with Telstra - it is definitely a Telstra number - very apologetic and promised to follow it up themselves.
0 found this comment helpful
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Susan

Posted on January 9, 2018
Caller type: Unknown
Location: Australia
Called me at 1 minute past midnight. Didn't answer, but the call woke me up. I phoned back - Telstra recorded message that I'd had a technical issue & they'd tried to phone me for feedback. After midnight!! Did have a Telstra technical issue, resolved by 11am.
0 found this comment helpful
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Anonymous

Posted on December 16, 2017
Caller type: Unknown
Location: Australia
telstra business
0 found this comment helpful
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Anonymous

Posted on November 16, 2017
Caller type: Unknown
Location: Australia
I was called twice from this number one on my mobile(YESTERDAY 15HT NOV) and landline with
in 12 hrs apart, I did not bother replying as I did not know the number, so my susgestion is if you don't know the number DO NOT REPLY
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