i checked with AGL (using their chat function) and they confiormed that this is NOT their number. Thus this is a SCAM!

They know my name and keep asking me to confirm my address and other details to confirm my energy bill. I dont want to give any details and they keep saying they just need 2 min to discuss my bill but wont tell me what exactly it is without me confirming my personal information. I checked my AGL account, i dont owe anything..... wth

I called back the number (03) 8613 9353 and reached vm that said I reached AGL Energy

Caller: AGL

it was AGL. I just don't know why they don't leave you a voice mail saying they called. It's so annoying.

AGL Chasing money lol

Caller: Apparently agl

Persistent calls from this number without voicemails being left - annoying at best. Concurrently SMS’s from agl telling me by Bill is overdue - first ever overdue bill as I’m in Melbourne in the middle of the stage 4 pandemic restrictions and these Toe Jams persist in harassing me even though I’ve authorised them to do the payment again (their computer isn’t capable apparently of processing that request - advises via sms. Ffs).

Time to switch providers.

Caller: Agl

Rang back. Really rude AGL agent.

Couldn’t be bothered confirming details or getting into call after how rude the were

Caller: Unknown person , ready to give me there employees number

Keep getting these calls love playing with them , try it as a form of de-stressing, have made up names ready and see how correct their information about you is 😝 🤣

Caller: AGL

Chasing overdue bills, even if you have paid or you have payment plans.
The moment a bill is past due it seems to go to a debt collection team, sometimes outsourced.
They have many different but similar numbers sometimes auto-dialing from outside Australia so the number or caller seems like a scam.

I have had a bill go a few days overdue, then I paid it, but then had their debt collection people calling be 3 times a day for about a week and a half. Was told "Sorry, sometimes there are delays in our records being updated from AGL's.."
Which is why it seems that they outsource some of this...

Caller: Claimed to be AGL

Rude woman claimed to be from AGL. Rudely demanded details, I refused,. Said she'd send email to my registered email address, which is pointless as scammers often know this and the name of the intended victim. Very dodgy email arrived with no content except adodgy attached file. She was argumentative and rude. I'm tired of these idiots and their harrassing calls. Not the first time.

It's a scam...
These scammers know that alot of people go away on the xmas/new year holidays and that's also when gas and electrical bills are issued, meaning that by the time people come back home, there's unpaid bills sitting there waiting for them.
Scammers take this opportunity to call people to gather personal details and/or harass them for money due to the high percentage of people who would genuinely be running late on their bills.
The actual utility companies know that people will be late with their bills on the new year, they aren't going to ring millions of customers who are a week or two late on their bills...

Caller: ALG Energy

ALG Energy wanting the account paid

Aggressive Filipino call centre chasing up 2 day overdue AGL account . Why doesn’t AGL not send follow up overdue email ? Time to switch suppliers that can communicate better.

my phone rings, i answer it , and they dont reply straight away, sounds like they are calling from an o/s call centra. I said my name 2 times, then i put my phone down and i heard " if you dont speak now i will end the call... by the time i picked the phone up, they hung up. quite annoying.

Caller: They said AGL

Scam, rang saying owing money. I said no! WE ARE OFF THE GRID! and they told me to f*ck a dogs!

It is not a chasing money call. it is scam.

They know my name and keep asking me to confirm my details , and they say if I dont want to give any details they won't tell me the purpose calling for, I reply to say I don't owe anything in my AGL account. I won't give you any my details, then they hang up the line. f*ck.

Caller: Don't know

Scam. Constant calls at inconvenient times. Block them if possible!

Caller: AGL

TOLD NOT TO CALL AS HAVE DUMPED THEM... KEEP CALLING ... WHY NOT GIVE THEIR CUSTOMERS THE GOOD RATES BEFORE YOU THREATEN TO LEAVE ?

Caller: AGL

This is a real call centre that operates outside of their main centre, they chase up debts, perform marketing and do stuff that AGL doesn't want to associate with publicly.

In my situation they wanted me to discard my payment arrangement and just pay the total, and were very pushy for it. If you contact AGL officially they will deny and call it a scam etc, but the agent, whom despite having access to my account and credit card info, couldn't do anything without my verbal consent.

Disappointing AGL is resorting to this but it wouldn't be the first company. I eventually just told the guy I will do this online and he gave up, but they are legit and they are trying to get any overdue or outstanding stuff paid up.