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34 complaints this year

236 total complaints

Recent Comments

  • J
    August 9, 2011
    Ivanhoe, Australia
    They phone at about the same time every day. I do not answer. When you call back they are ingaged or just do not answer.
  • Sue
    June 28, 2012
    Non-profit Organization
    Richmond, Australia
    The number belongs to Smart Health Australia, they look after a number of charities. You need to ring 8554 6100 and as them to remove your number. Hope this helps
  • dklfhjkdf
    February 22, 2012
    Lancefield, Australia
  • Robyn
    July 10, 2012
    Melbourne, Australia
    Just called the 8554 6100 number to remove my number from their call list. Hope this works - will add a comment if it doesn't.
  • Maggie
    December 18, 2012
    Non-profit Organization
    Wantirna South, Australia
    Have had a heap of calls from this number with no-one on the line. Now I know it's Smart Health as the auto message replied when I rang back. They wanted an email to take my number off their list but I didn't want them to have my email address. So I rang (03) 8554 6100 to verbally request the same and the girl explained that the computer makes the calls and if it decides there is no-one there, it automatically disconnects the call! I said to her it was a really bad system but she was not interested! Maybe she's had too many calls to complain! Quite rude.
  • fundraiser
    February 6, 2013
    Victoria, Australia
    I cant beleive how many women have a guard dog for a gusband ...she should have equel enough rights to donate to her favourite charity as anyone else ...and they knock other men from other culters...
  • Anne
    August 28, 2012
    New South Wales, Australia
    These guys have been callin me every day for over a month. Yesterday I asked the to take me off their calling list. Today I get another call from a different 03 number. I look the number up and sure enough it's health smart again.
  • Over it
    July 3, 2012
    Balmain, Australia
    They me ring me the same time everyday then hangup when I answer... idiots wasting peoples time
  • imo
    May 8, 2012
    Hobart, Australia
    I answered the my mobile phone today and it was a man with a British accent on the phone claiming to be from WWF calling in regard's to a survey I filled out and I selected them as a non for profit organisation I was interested in. I told him now wasn't a good time to speak (as I was on my home phone to my sister at the time). and he said he'd call back at six.
  • Lala
    April 23, 2012
    Footscray, Australia
    Same story as everyone here! Soo irritating!. &happens to always be at the worst time!...
  • Miss Nunn
    April 11, 2013
    Victoria, Australia
    I have an Idea a 3rd Party has sold my Private Infomation. I entered an online Competion then Harassed for 4 Weeks calling every day. No voice mail left. Couldn't call (03) 8554 6280 back. Thanks for the info on Page. Called (03) 8554 6100. Lady very helpful, Told me it Takes 48hrs to Clear out of their System. Very Annoying! Never Releasing my private Mobile number Ever Again!!!'
  • Over it!
    February 20, 2013
    Non-profit Organization
    Had missed calls from them twice a day for the last week. I finally answered & they were so rude, didnt ask if it was a good time to chat, just launched into a charity speal!

    I called to have my number removed and the lady removed my number there & then :)
  • Mel
    January 23, 2013
    Melbourne, Australia
    They call me from 4 different numbers. I hate it. It looks unprofessional at work when my mobile keeps going off.

    I know Danoz direct sold my details when I bought the Tobi steam wand because they mistook my surname and so do the charities. I'll never buy from Danoz again.
  • Karen
    March 7, 2012
    Glen Iris, Australia
    number keeps coming through on numerous extensions in my office (Govt dept).
  • Janet
    July 9, 2014
    Melbourne, Australia
    I found this on their website - An alternative to phone
    email do*****

    Although Smart Health Australia is exempt from the National Do Not Call Register, we are required to maintain an internal Do Not Call Register on behalf of our clients.

    If you wish to stop receiving calls from Smart Health Australia on behalf of one or any of our charities, simply;

    •Advise the fundraiser during the call
    •Send an email to do*****
    •Contact the Smart Health Australia office on (03) 8554 6100 to be added to the Do Not Call Register

    In addition to the Smart Health Australia Do Not Call Register we will ensure;

    •Your contact details are removed from current calling campaigns (this can take a maximum of 2 working days to action)
    •The details provided by you, will be excluded from any future calling campaigns conducted by Smart Health Australia on behalf of the specified charities.
    •You will remain on the Smart Health Australia Do Not Call Register until a written request for removal is received.
  • Glenda
    July 9, 2014
    Homebush, Australia
    Constantly getting calls from this number for over a month now, go to answer and they hang up. Today when they called I did not hang up the phone after they hung up and left it off the hook for over 2hrs, which would prevent them from being able to dial out from that line. I recommend everyone do that and that may stop them from these harassing calls.
  • Liza G
    July 2, 2014
    Sydney, Australia
    If you have an iPhone, simply go to "Block This Caller" at the bottom of the page.
  • sue
    July 1, 2014
    Melbourne, Australia
    This organisation is being sold our information by different places that ask for your information - I am sick and tired of getting over 4 calls a day from them the number is (03) 8554 6280. I don't have an issue with donating to various organisations, but when they are calling numerous times a day when asked not to, it is pissing me off. Our charity is Breast Cancer org and RSPCA. They crack it when I tell them that I am not interested. As this is getting a huge problem, it is time something is done about them.
  • #K
    June 28, 2014
    Adelaide, Australia
    I received a call from this number for a few days in a row. I did not answer, there was no message left. It was always around the same time of the day. Like someone else mentioned, the "do not call" registry is obviously not working as it should.
  • VJ
    June 16, 2014
    Rhodes, Australia
    I did the same today. Called (03) 8554 6100.
    A woman politely told me that she will put the request in for my number to be removed, and that it would take up to 2 business days.
    Will post if I get calls again after 2 days.

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