Comments on (02) 9296 5686

85.00%
Spam Score
14 complaints this year, 42 total complaints

14 complaints this year, 42 total complaints

Comments on (02) 9296 5686


Sam

Posted on July 1, 2022
Caller type: Financial services
Location: Australia
Caller: Citibank

Offering me installment payments for my account.
39 found this comment helpful
39

Anonymous

Posted on July 6, 2022
Caller type: Unknown
Location: Australia
Called and did not leave voice message.
11 found this comment helpful
11

Anonymous

Posted on January 23, 2023
Caller type: Financial services
Location: Australia
Caller: Some lady I could hardly understand.

I've missed this number 4 times within the past 2 weeks and decided to answer it. Blah, blah, blah, transfer your Citibank balance into a NAB payment plan. Killing her with kindness I said "Stop. I am not changing anything. My husband does all of the finances, thank you SO MUCH for calling and HAVE A GREAT DAY!!! (: Then hung up on her face.

Boom! 3 hours later she calls back. I said: I understand this is a recorded call... I yelled: STOP CALLING ME, STOP CALLING ME, STOP CALLING ME - else I will lose my job. END CALL. Blocked. Will miss all the excitement she added to my day.
10 found this comment helpful
10

Anonymous

Posted on July 12, 2022
Caller type: Unsolicited call
Location: Australia
Caller: NAB Citi Bank

The way they approach you is very scary and annoying.
7 found this comment helpful
7

Steve

Posted on July 26, 2023
Caller type: Unknown
Location: Australia
From Citibank ask for instalment plan , is something wrong I think .
2 found this comment helpful
2

Anonymous

Posted on October 21, 2022
Caller type: Unknown
Location: Australia
She knew my name and talked about NAB credit card? but I couldn’t understand her.
2 found this comment helpful
2

Ramakant

Posted on August 25, 2022
Caller type: Unknown
Location: Australia
Caller: Claimed to be calling "on behalf of NAB" about credit card

Came up as a spam number on the mobile. Appeared to be "offering me some opportunities" with my credit card. Asked for security info and I hung up.
2 found this comment helpful
2

Anonymous

Posted on August 10, 2023
Caller type: Telemarketer
Location: Australia
Caller: NAB/Citibank

Legitimate contact by NAB who licences the Citibank brand for their credit card, however it was a marketing call from a Filipino call centre, trying to spruik their instalment plans.
1 found this comment helpful
1

Andrew

Posted on April 30, 2023
Caller type: Financial services
Location: United States
Caller: NAB (Citibank)

Called me about my Citibank Credit card (now owned by NAB). Nuisance call
1 found this comment helpful
1

Anonymous

Posted on February 28, 2023
Caller type: Telemarketer
Location: Australia
Caller: Citi

Always calling with offers. You tell them to remove your number from marketing but they keep calling
1 found this comment helpful
1

Anonymous

Posted on August 31, 2022
Caller type: Unknown
Location: Australia
Caller: Citibank

Continual harassment calls to change credit card payments to instalments.

It doesn’t matter how many times you say no or asks them to stop calling they keep doing it
1 found this comment helpful
1

Anonymous

Posted on August 19, 2022
Caller type: Scam call
Location: Australia
Caller: (02) 9296 5686

ROBOT CALL SYSTEM USING NUMBER -- Calling as National Australia Bank - saying my credit card is being used for Fraud.
1 found this comment helpful
1

Anonymous

Posted on August 3, 2022
Caller type: Unknown
Location: Australia
Came up as SPAM
1 found this comment helpful
1

Anonymous

Posted on February 28, 2024
Caller type: Unknown
Location: Australia
Same - I have many calls from this number and no message left - the one time I answered it, they knew my name. I do have a citibank card.
I called CitiBank directly - no record of citi calling me.
0 found this comment helpful
0

Anonymous

Posted on January 25, 2024
Caller type: Unknown
Location: Australia
Got a call, no message left, so I googled the number to make sure I hadn't missed anything important. Given the info on this page, will just block them to save me the hassle. Thanks everyone who recorded comments.
0 found this comment helpful
0

Sal

Posted on January 15, 2024
Caller type: Silent call
Location: Australia
Caller: They don’t say their name

They call me nearly every day, they used to say who they were, now it’s just silent on the line and then either day or I hang up. It is very frustrating. Reading all the comments above I now realise it’s CitiBank and have blocked the number. Hopefully no more calls.
0 found this comment helpful
0

Anonymous

Posted on November 18, 2023
Caller type: Unknown
Location: Australia
Answered call. It hung up.
0 found this comment helpful
0

Anonymous

Posted on August 30, 2023
Caller type: Financial services
Location: Australia
Caller: Citibank

I've had a Citi account for many years and switched off the website-controlled contacting permissions years ago. NAB bought the Citi Australia business last year and is now proceeding to migrate the Citi accounts to the NAB platform. It sent letters by snail recently that, amongst many things, asked customers to allow contact from Citi by multiple means (phone, email, SMS) in order to ensure a smooth transition. Unfortunately, Citi/NAB has abused the my trust and simply recommenced the heavy-handed, intrusive marketing tactics for selling loans etc that I abhorred in the past. Shame Citi Shame.
0 found this comment helpful
0

Anonymous

Posted on August 9, 2023
Caller type: Silent call
Location: Australia
Didn't say a thing... don't pick up!
0 found this comment helpful
0

Anonymous

Posted on July 13, 2023
Caller type: Nuisance call
Location: Australia
Caller: NAB

same happened to me. knew may name and said they were from NAB. but couldnt understand anything else she said - so i hung up.
0 found this comment helpful
0

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