I called back number (02) 8291 0000 reached voice mail of company called telstra. Telstra scum trying to weasel their way out of a complaint. Ignore as often as possible to cost them as much as possible! Telstra, no scam Caller: Telstra TIO Complaints referal line
Called from this number (02) 8291 0000) by Telstra following a complaint to
the TIO. Not a scam (piss poor customer service but not a scam).
Just the Telstra complaint resolution team
Apparently they are trying to resolve a dispute I logged.
3 important things to note
1. I don't have an account with Telstra
2. I never logged a dispute
3. They refused to give me the service number
ITS A SCAM!!!!!
this is Telstra Complaints Team calling customers to resolve their complaints This is Telstra - Ombudsman Complaints Department
It is not a scam - but i was told by the ombudsman that my complaint would be handled by a Australian call centre and this number is associated with an Indian call centre. I was told my case manager would be in australia but after my case manager rang on this number he told me that he was in fact in India and no complaints or account payment queries are handled in australia.. Bad form Telstra
Caller: Some man claiming to be with Telstra Complaints
I never lodged a complaint but Telstra, or whoever, won’t let that stop them. Six phone calls in as many minutes. Perhaps I should lodge a complaint, but they don’t seem capable of dealing with a complaint.
It's telstra complaints line calling back. Impossible to return the call however. You get a message saying they'll try again
Caller: Somebody, who said their name was Nicole, perporting to be from from Telstra.
The message was from someone called Nicole from Telstra. Had this before, saying that the internet would be cut off within 24 hrs. I do not think it's from Telstra.
Caller: Telstra Business Centre
I called them last week about a fault in our workplace NBN internet, they called back today on this number to follow up and make sure everything was going okay.
Caller: Telstra Complaints (Ombudsman Referral)
I complained with the Ombudsman about poor internet and phone service ongoing one year, Telstra department replying to that complaint. No scam.
Caller: They never give there name in a proper business like manner
I think it is from Telstra contractors in India something about a complaint which I never logged a complaint
Caller: Telstra complaints team
and they are bloody useless 15 days no internet due to area outage and no resolution in sight. Clearly have told them when I can be called, but now outage effecting my mobile so cannot use my MAC or my mobile unless plugged into Mac and using phone hot spot- brilliant telstra NOT!!
It is Telstra calling but if you call them back you will be charged a national phone call charge. This company I have listed as "they cant provide" I to am trying to deal with them re a complaint.
Telstra Customer Complaints Resolution Team. The rude individual/s called me and when I answered they kept me on holding on, then hung up on me.
TYPICAL TELSTRA CUSTOMER SERVICE RESPONSE
It is definitely Telstra complaints department. I do have an issue so not a scam. About a long running service issue. Even though they have clear instruction not to call my home land line number they keep doing it. Not the sharpest knives in the drawer, eh. Yet another example of the couldn't care less attitude taken by the Australian customer service management hierarchy of Telstra. Don't give out any personal information when they call you, ask for a reference number and call them back on the public number.
4 complaints this year
15 total complaints
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