• telstra
    October 26, 2015
    Telemarketer
    Australia
    I called back number (02) 8291 0000 reached voice mail of company called telstra.
  • Mike
    September 6, 2017
    Unknown
    Australia
    Telstra scum trying to weasel their way out of a complaint. Ignore as often as possible to cost them as much as possible!
  • Zeus
    October 11, 2018
    Company
    Australia
    Caller: Telstra TIO Complaints referal line

    Called from this number (02) 8291 0000) by Telstra following a complaint to
    the TIO. Not a scam (piss poor customer service but not a scam).
  • Anonymous
    June 7, 2018
    Unknown
    Australia
    Caller: Telstra

    Apparently they are trying to resolve a dispute I logged.

    3 important things to note

    1. I don't have an account with Telstra
    2. I never logged a dispute
    3. They refused to give me the service number

    ITS A SCAM!!!!!
  • Anonymous
    June 5, 2017
    Unknown
    Australia
    Telstra, no scam
  • Stu
    July 5, 2018
    Call centre
    Australia
    NO SCAM
    Just the Telstra complaint resolution team
  • Anonymous
    March 14, 2018
    Unknown
    Australia
    this is Telstra Complaints Team calling customers to resolve their complaints
  • Olivia
    December 20, 2017
    Call centre
    Australia
    This is Telstra - Ombudsman Complaints Department
    It is not a scam - but i was told by the ombudsman that my complaint would be handled by a Australian call centre and this number is associated with an Indian call centre. I was told my case manager would be in australia but after my case manager rang on this number he told me that he was in fact in India and no complaints or account payment queries are handled in australia.. Bad form Telstra
  • T
    November 21, 2019
    Scam call
    Australia
    Caller: Telstra Customer Complaints

    Claimed to be calling from Telstra and wanted to secure my account they needed my date of birth as I was not authorised on my own home account.

    This is a SCAM Hang Up
  • Anonymous
    November 19, 2019
    Unknown
    Australia
    Caller: I asume hellstra

    Made complaint to them with strict instruction I will only talk to Aussie customer service person
    They keep calling but hang up when I answer
    I resent email about contact and that I refuse to be on hold for hrs on thier 1800 number.
    sh*t company
  • Anonymous
    November 1, 2019
    Call centre
    Australia
    Caller: Telstra Complaints Dept - Not Scam

    This is Telstra's Complaints Department.
  • savannah
    August 7, 2019
    Unknown
    Australia
    This is Telstra Ombudsman complaints dept.
    Received call today, I did not initially answer as I did not recognise the number & thought it a scam.
    I had filed a complaint against Telstra & was issued a reference number by the TIO. Our landline number was given to TIO so Telstra could respond re this complaint.
    The TIO has issued Telstra our UNLISTED mobile number (which is with another carrier), when they were specifically instructed to issue the landline only
    They are as hopeless as Telstra.
    I later phoned the number, only to hear a message redirecting me to yet another Telstra number.
    What a web they weave !!!
    Our complaints will now be escalated on both counts.
  • Anonymous
    August 7, 2019
    Unknown
    Australia
    Caller: (02) 8291 0000

    Received a call from this number on 7 July 2019. I saw it began with 02, I thought it might be telstra as I I received several calls in January 2015 from a number beginning with 02. I then found out at that time that it was telstra as other people received call from a number beginning with 02. I turned on my answering machine, when they heard the answering machine they hung up. If you receive calls from a number beginning with 02 while your phone is ringing and displaying the number and you have an answering machine, turn it on.
  • David
    July 9, 2019
    Unknown
    Australia
    Caller: Some man claiming to be with Telstra Complaints

    I never lodged a complaint but Telstra, or whoever, won’t let that stop them. Six phone calls in as many minutes. Perhaps I should lodge a complaint, but they don’t seem capable of dealing with a complaint.
  • Anonymous
    July 8, 2019
    Company
    Australia
    Caller: Telstra

    It's telstra complaints line calling back. Impossible to return the call however. You get a message saying they'll try again
  • M
    April 17, 2019
    Unsolicited call
    Australia
    Caller: Somebody, who said their name was Nicole, perporting to be from from Telstra.

    The message was from someone called Nicole from Telstra. Had this before, saying that the internet would be cut off within 24 hrs. I do not think it's from Telstra.
  • Anonymous
    April 9, 2019
    Company
    Australia
    Caller: Telstra Business Centre

    I called them last week about a fault in our workplace NBN internet, they called back today on this number to follow up and make sure everything was going okay.
  • Anonymous
    March 20, 2019
    Company
    Australia
    Caller: Telstra Complaints (Ombudsman Referral)

    I complained with the Ombudsman about poor internet and phone service ongoing one year, Telstra department replying to that complaint. No scam.
  • Anonymous
    November 13, 2018
    Unknown
    Australia
    Caller: They never give there name in a proper business like manner

    I think it is from Telstra contractors in India something about a complaint which I never logged a complaint
  • Anonymous
    October 9, 2018
    Unknown
    Australia
    Caller: Telstra complaints team

    and they are bloody useless 15 days no internet due to area outage and no resolution in sight. Clearly have told them when I can be called, but now outage effecting my mobile so cannot use my MAC or my mobile unless plugged into Mac and using phone hot spot- brilliant telstra NOT!!

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Spam Report Card
Spam Score
67.50%

4 complaints this year

18 total complaints

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