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  • telstra
    October 26, 2015
    Telemarketer
    Australia
    7
    I called back number (02) 8291 0000 reached voice mail of company called telstra.
  • Mike
    September 6, 2017
    Unknown
    Australia
    5
    Telstra scum trying to weasel their way out of a complaint. Ignore as often as possible to cost them as much as possible!
  • Anonymous
    June 5, 2017
    Unknown
    Australia
    3
    Telstra, no scam
  • Zeus
    October 11, 2018
    Company
    Australia
    2
    Caller: Telstra TIO Complaints referal line

    Called from this number (02) 8291 0000) by Telstra following a complaint to
    the TIO. Not a scam (piss poor customer service but not a scam).
  • Stu
    July 5, 2018
    Call centre
    Australia
    1
    NO SCAM
    Just the Telstra complaint resolution team
  • Anonymous
    June 7, 2018
    Unknown
    Australia
    1
    Caller: Telstra

    Apparently they are trying to resolve a dispute I logged.

    3 important things to note

    1. I don't have an account with Telstra
    2. I never logged a dispute
    3. They refused to give me the service number

    ITS A SCAM!!!!!
  • Anonymous
    March 14, 2018
    Unknown
    Australia
    1
    this is Telstra Complaints Team calling customers to resolve their complaints
  • Olivia
    December 20, 2017
    Call centre
    Australia
    1
    This is Telstra - Ombudsman Complaints Department
    It is not a scam - but i was told by the ombudsman that my complaint would be handled by a Australian call centre and this number is associated with an Indian call centre. I was told my case manager would be in australia but after my case manager rang on this number he told me that he was in fact in India and no complaints or account payment queries are handled in australia.. Bad form Telstra
  • David
    July 9, 2019
    Unknown
    Australia
    0
    Caller: Some man claiming to be with Telstra Complaints

    I never lodged a complaint but Telstra, or whoever, won’t let that stop them. Six phone calls in as many minutes. Perhaps I should lodge a complaint, but they don’t seem capable of dealing with a complaint.
  • Anonymous
    July 8, 2019
    Company
    Australia
    0
    Caller: Telstra

    It's telstra complaints line calling back. Impossible to return the call however. You get a message saying they'll try again
  • M
    April 17, 2019
    Unsolicited call
    Australia
    0
    Caller: Somebody, who said their name was Nicole, perporting to be from from Telstra.

    The message was from someone called Nicole from Telstra. Had this before, saying that the internet would be cut off within 24 hrs. I do not think it's from Telstra.
  • Anonymous
    April 9, 2019
    Company
    Australia
    0
    Caller: Telstra Business Centre

    I called them last week about a fault in our workplace NBN internet, they called back today on this number to follow up and make sure everything was going okay.
  • Anonymous
    March 20, 2019
    Company
    Australia
    0
    Caller: Telstra Complaints (Ombudsman Referral)

    I complained with the Ombudsman about poor internet and phone service ongoing one year, Telstra department replying to that complaint. No scam.
  • Anonymous
    November 13, 2018
    Unknown
    Australia
    0
    Caller: They never give there name in a proper business like manner

    I think it is from Telstra contractors in India something about a complaint which I never logged a complaint
  • Anonymous
    October 9, 2018
    Unknown
    Australia
    0
    Caller: Telstra complaints team

    and they are bloody useless 15 days no internet due to area outage and no resolution in sight. Clearly have told them when I can be called, but now outage effecting my mobile so cannot use my MAC or my mobile unless plugged into Mac and using phone hot spot- brilliant telstra NOT!!
  • Peter
    August 11, 2018
    Company
    Australia
    0
    Caller: Telstra

    It is Telstra calling but if you call them back you will be charged a national phone call charge. This company I have listed as "they cant provide" I to am trying to deal with them re a complaint.
  • Telstra Complaints
    July 25, 2018
    Company
    Australia
    0
    Telstra Customer Complaints Resolution Team.
  • Anonymous
    July 23, 2018
    Unknown
    Australia
    0
    The rude individual/s called me and when I answered they kept me on holding on, then hung up on me.
    TYPICAL TELSTRA CUSTOMER SERVICE RESPONSE
  • Anonymous
    July 11, 2018
    Service
    Australia
    0
    It is definitely Telstra complaints department. I do have an issue so not a scam.
  • Anonymous
    April 10, 2018
    Call centre
    Australia
    0
    About a long running service issue. Even though they have clear instruction not to call my home land line number they keep doing it. Not the sharpest knives in the drawer, eh. Yet another example of the couldn't care less attitude taken by the Australian customer service management hierarchy of Telstra. Don't give out any personal information when they call you, ask for a reference number and call them back on the public number.

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Spam Report Card
Spam Score
62.50%

4 complaints this year

15 total complaints

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