• Myk
    December 8, 2015
    Hawthorn, Australia
    Telstra re NBN appointments to fit equipment
  • Robbo from AC
    August 17, 2015
    Prahran, Australia
    It's a Telstra NBN account manager. I have been talking to them off and on for nearly a week
  • Alex
    March 17, 2017
    Event Reminder
    Doncaster, Australia
    This is actually the Telstra NBN connection team. They follow up on transition/new orders if the customer has not connected their modem up yet. I had the same call today and asked for the person's staff ID. I then promptly searched her ID via our internal links and confirmed her details. The landline number provided is the Telstra NBN Case Management team. You should not be worried about this call, ask for their D Number (staff ID) or a interaction reference number so you can call 13 22 00 if you are afraid to verify yourself.
  • Anonymous
    December 6, 2016
    Darra, Australia
    telstra nbn...all good
  • Frank
    November 21, 2016
    Redbank, Australia
    Does not provide any Telstra ID.
    Should not need your security ID when they ring you.
  • Anonymous
    September 29, 2016
    Adelaide, Australia
    it's the NBN people from Telstra calling about technician appointments
  • Rebel
    August 11, 2016
    Saint Lucia, Australia
    It's Telstra, regarding an NBN connection that you have already ordered or might be waiting for updates on.
  • pissed off
    August 9, 2017
    Brisbane, Australia
    Its a f*cking scam!!! dodgy indian, got my mob?????? I'm not listed, I have internet throught my landlords modem(upstairs,sep address) he's gone to nbn/Telstra. dodgy as f*ck, get their address hunt them down .... them!!!!
  • Manda
    August 2, 2017
    Adelaide, Australia
    Just had a call, telling me they were from Telstra and wanted me to verify my details: Full Name, Address, DOB. Umm hell no. 1. you called me, 2. my NBN is fine (installed 18 months - 2 years ago), 3. they wouldn't verify themselves and said that I could call back to find out what it was about. Since my bills are paid and everything is working I'm good. Maybe they should place back the recording for training purposes to see where they went wrong....
  • Osmond
    August 1, 2017
    Ryde, Australia
    Got 2 calls from this number, to mobile and landline, but wondering why they didn't want to leave any messages on my voice mails.?
  • Felicia
    June 7, 2017
    Upper Kedron, Australia
    Call time from this number was at 1721 (5PM) which I consider out of business hours for a company to be calling me. I didn't answer but there appears to be a rather conflicted consensus on whether or not it is a scam. If anyone has more info please post
  • ANDY
    May 19, 2017
    Brisbane, Australia
    Nbn all good
  • Bob M.
    May 16, 2017
    Toowoomba, Australia
    Had a call from a gentleman with a strong Indian accent on this number wanting to talk to "Mr Robert" to discuss my NBN appointment. As we didn't have any NBN appointment and with the caller not knowing my correct name I presumed that it was one of the Indian scam callers that we regularly get wanting to "discuss our Telstra internet service", so hung up on him. From other reports it would appear that the number is in fact a legit Telstra number but I am at a loss to understand why Telstra would continue to use an Indian call centre to make this type of call.
  • kim
    May 11, 2017
    The Gap, Australia
    They keep calling me to connect the NBN at my work premises. We had the mis-fortune of having it installed 12 months ago. The installers managed to disconnect 4 out of five of my telephone lines and caused my company a huge loss of revenue(around $1,000.000.00)
  • Anonymous
    May 9, 2017
    Winthrop, Australia
    telstra checking nbn. Have me 1800 call back number if I have any problems and a survey will be forwarded to my preferred contact.
  • Ian
    May 1, 2017
    South Australia, Australia
    It's legit. I had a call from this number and it was to do with a test on my NBN voice service.
  • Tracey in WA
    April 26, 2017
    Perth, Australia
    I've received a call I missed the phone answering machine picked up but no msgs left. Twice this has happened, so if it really is Telstra why won't they leave a msg if they've nothing to hide?? If they were legit they'd leave a msg wouldn't they??
  • Rob
    April 6, 2017
    Rockingham, Australia
    I thought it was a scam call as usual being an Indian and from telstra
  • Telstra
    March 24, 2017
    South Australia, Australia
  • Anonymous
    March 22, 2017
    Banksia Park, Australia

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20 complaints this year

24 total complaints

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