Comments on (02) 8055 4001

60.00%
Spam Score
2 complaints this year, 42 total complaints

2 complaints this year, 42 total complaints

Comments on (02) 8055 4001


Wentao Liang

Posted on March 20, 2018
Caller type: Unknown
Location: Australia
She claimed she is from Commonwealth Bank. She asked me to provide personal details for updating their file. A little bit suspective, but I cooperate with her anyway.
17 found this comment helpful
17

Anonymous

Posted on June 8, 2019
Caller type: Company
Location: Australia
Caller: I missed it

However I received an email from CBA said they attempted to contact me to collect some information: Source of funds and Source of wealth,they need to update it.
they asked me to call back 1300 077 141(option 1).looks no problems.
11 found this comment helpful
11

Anonymous

Posted on August 31, 2018
Caller type: Scam call
Location: Australia
Claimed to be Jay from the Commonwealth Bank. Knew my first name, but strange, I don't have any accounts with the CBA. Must be using CBA like some scammers use Telstra, thinking that most people will have an account.
9 found this comment helpful
9

Dean

Posted on June 11, 2019
Caller type: Financial services
Location: Australia
Caller: J from Commonwealth Bank

Got a call from J from Commonwealth Bank on (02) 8055 4001. Requested an email be sent to me from them to confirm they were whom they say they were.

I didn't provide my email address to the caller... but they had it. Email that came to me was from a @cba.com.au email address.

Called them back via the phone number provided... 100% legitimate. To those here saying it's a scam, visit here... https://www.commbank.com.au/support/faqs/1265.html

Not sure why the number shown at this link is (02) 8055 4002 (and not (02) 8055 4001).
7 found this comment helpful
7

Anonymous

Posted on October 24, 2018
Caller type: Unknown
Location: Australia
claimed to be calling from CBA, asking me about my name, address and source of income. I fell suspicious, and confronted him how do I know he is calling from CBA, apparently he became nervous. better not to cooperate next time.
5 found this comment helpful
5

helen

Posted on August 1, 2018
Caller type: Unknown
Location: Australia
Told me he was from the commonwealth bank and wanted to update my accounts. I ask them give me a phone number to call back. Then they give me the number1300 077 141, but I can not find the number in commonwealth bank web.
5 found this comment helpful
5

Anonymous

Posted on March 11, 2019
Caller type: Unknown
Location: Australia
Caller: (02) 8005 4001

Guy who is name is J he said calling from Commonwealth Bank.
Requested my personal detail.
So I requested back his sir name and employee ID then he refused.
I suggested improvement their scamming skills.
I never get any phone call from bank even if I lost $1000 by scammers.
They are so busy , they don’t have time for callecting and updating your personal informations.
Good luck!
3 found this comment helpful
3

Mark

Posted on September 23, 2022
Caller type: Financial services
Location: Australia
Caller: CBA

This was a genuine call from CommBank in relation to ID verification. This was in response to my application for a business account.

I don't know why there are so many idiots who are reporting this as a SCAM or so. No guys, just call the bank or go to any CBA branch and ask, you would know that it was a genuine call.
2 found this comment helpful
2

Christine

Posted on April 2, 2019
Caller type: Company
Location: Australia
Caller: Commbank

this number is legit, is a customer verification branch for new accounts at Commbank
2 found this comment helpful
2

Cameron

Posted on April 21, 2023
Caller type: Financial services
Location: Australia
Caller: Commonwealth Bank

CBA calling to confirm details regarding a new business account. 100% legit.
1 found this comment helpful
1

Anonymous

Posted on March 24, 2020
Caller type: Financial services
Location: Australia
This is legitimate, they are calling from Commonwealth Bank - KYC (Know Your Customer) Which is based around getting to know their customers better, unsure why they need this information as everything is already monitored by them anyway but it is legitimate.
1 found this comment helpful
1

S

Posted on January 28, 2020
Caller type: Call centre
Location: Australia
Caller: Claimed to be Rochelle

I have had a few missed calls over the past 2 months from (02) 8055 4001. Today Rochelle left a voicemail saying please call commonwealth bank on 1300 103 907 (which is a legit commbank number https://www.commbank.com.au/support.banking.customer-verification-services-team.html). I also received an email from KYC @ cba.com.au with a reference number. I did phone the number and it seems legit (it's also on their website). I asked them what they needed from me - The email says "re-verification of your identification documents". I told her i wasn't comfortable giving anything over the phone and I would prefer to do it in a branch, if anything. She said to take my DL or passport to a local branch. Even if this is real, this is odd. I have been banking with Commbank for 30 years, why would I need to provide this to them all of a sudden??
1 found this comment helpful
1

Anonymous

Posted on July 30, 2019
Caller type: Unknown
Location: Australia
He Call me and said that he working for CBA .
Requested personal Commonwealth bank Detail. But it was seems like scam so I asked him send me information to my Email.
I was shocked that he know my email but after I got email by him. I knew that is fking scam . Suck a professional thief.
1 found this comment helpful
1

Anonymous

Posted on May 29, 2019
Caller type: Unknown
Location: Australia
Caller: Claim to be CBA

The legitimate number according to the CBA's website is (02) 8055 4002, not 0 2 8055 4001, the suspective similarity between these to numbers made me 100% sure it's a scammer,
1 found this comment helpful
1

Anonymous

Posted on May 21, 2019
Caller type: Unknown
Location: Australia
Caller: Indian accent

Don‘t answer! Scam!
1 found this comment helpful
1

Commonwealth Bank

Posted on November 10, 2016
Caller type: Telemarketer
Location: Australia
I called back number (02) 8055 4001 reached IVR for a company called Commonwealth Bank.
1 found this comment helpful
1

Anonymous

Posted on December 7, 2023
Caller type: Financial services
Location: Australia
Caller: CBA

Actually, it's a genuine call. I called my local bank who verified it and put me through. It was relative to business I am currently attending up with them.
0 found this comment helpful
0

Anonymous

Posted on December 7, 2023
Caller type: Financial services
Location: Australia
Caller: Commonwealth bank

Genuine call from (02) 8055 4001
Called my local CBA after missing this call and they adv it was a genuine call. They transferred me through to the business dept (I am in the process of setting up this new account ). Sorted what needing doing and all good.
0 found this comment helpful
0

MC

Posted on December 7, 2023
Caller type: Financial services
Location: Australia
Caller: CBA

I'm always suspect abit paranoid these days with scams. I missed the call but minutes later got a message advising me to check my email, which I did. Email from CBA asking me to call with details of business I am currently doing with them. I called back, go an indian accent ...'m not racist, my SIL is Indian but so many scams with that accent :( ... and thought, "Oh, here we go!" I gave him the reference number and he asked my name. I said he should have it and he explained he needed it to send me verification through the commbank app. I provided my name, waited for the verification message and went from there. All above board and you can safely respond to that number from my experience.
0 found this comment helpful
0

Han

Posted on March 15, 2023
Caller type: Financial services
Location: Australia
Caller: MIchael

This number is genuis CBA, i was sensitive when they called me, recorded all case number etc and callback commonweath bank to continue the progress. it appears that this call is from CBA and comes with all call history.
0 found this comment helpful
0

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