• jill
    July 20, 2012
    Victoria, Australia
    I to have had a similar experience today. I am supposed to be getting a cheque delivered by hand tomorrow 21/7 2012. I didn't give any.bank details only my bank. They can't access my account can they.
  • aaron
    January 9, 2015
    Sydney, Australia
    me too...they called me to call back on 80034171..n speak to their boss
  • Victor
    December 27, 2014
    Castle Hill, Australia
    Received a few calls in just an hour from this number. was a bad connection than finally got a clear line, A man with a strong accent claiming to be from my bank about some untransfered money. but when I said what bank are you representing he cut the call. seems like they are running a lucrative criminal operation trying to rort money out of gullible people. with my call they said from a bank but with most they are claiming they are from a government department.
  • Sorry
    December 16, 2014
    Brisbane, Australia
    Sorry, your mother's money is gone. There is no such Government Department as the Reclaims Department. If you are overcharged on bank fees, your bank automatically deposits this back into your account. These parasites are in business because they manage to catch about 10-20% of the people they call, mainly the elderly. These guys operate from overseas so are outside Australian jurisdiction.
  • Maryjane King
    December 15, 2014
    Brisbane, Australia
    Same deal as the previous comments! Except my mother has been had! She has transferred over $1000 of borrowed money and mortgage payments to these people! How can she get her money back!? Someone please help us!? Its the week before Christmas!
  • Kate
    July 31, 2014
    Perth, Australia
    This number is a total scam. Have received 3 phone calls in last few hours.

    The first 2 calls told me that I had excess bank charges and interest that I was able to reclaim from my bank (then asked me which bank I was actually with - surely they would know that???) and claimed to be from the Australian Reclaims Department of the Australian Government. The first call cut out and then they called back.

    They wanted my full birth name, DOB and bank details. I didn't give them any.
    I asked for the call back number regarding this and to have the details either posted or emailed to me and then I would take up the matter with my bank myself. They got upset when I said this and said they needed all my details for a cheque to be sent - and that it was important that they had the bank account details.

    I advised that they didn't need my bank details for a cheque as I would deposit this myself. They then hung up on me.

    The third call was a couple hours later they tried the old Microsoft needs to access your computer crap ... maybe they thought that by waiting a while I wouldn't recognise the same voice?? So stupid ... My phone is off the hook for the rest of the day now. Fed up
  • Pauline
    July 21, 2014
    Melbourne, Australia
    Had a call today, same as the others, had my address wanted my DOB, said I had over $7000 owing. I went on the computer and looked up Australia Reclaim Dept whilst I was talking to her, said it was a scam. She replied if I didn't want the money they would document that. Number and name of supervisor is (02) 8006 8345 and Sherry Johnston
  • Scammed
    September 9, 2013
    Adelaide, Australia
    My partner got a call today. They knew all his address already. He gave them DOB. Does anyone know if they can do anything with this information.
  • dan
    August 22, 2013
    Debt Collector
    Mount Waverley, Australia
    The number my indian caller 'adam' gave was 280047501. Said hes from Reclaimed Finance Dept of Aust Gov. I was quite aggressive in disbelieving him, so he provided Angelina Coopel as a managers name unprompted. I told him I did NOT believe he was calling within Aust.
  • Mrs Brown
    July 1, 2013
    Baulkham Hills, Australia
    We received the same call,from an Indian claiming himself calling from department of reclaim and sort of bullsh*t.My husband answered the phone call first,my husband knew about the scam but he kept entertain the scammer.The penny dropped when the reference number was given with the forward slash which I assume was a computer number or website.The phone number is absolutely not a Sydney number and also a digit short.My husband did gave the wrong bank name,the scamer knew my husbands name and address,asked the DOB.Suddenly the line gone off and the same guy rang again and I answered the call with grumpy voice and he got nervous.I told him we will call the number and hang up.
  • lizz
    June 26, 2013
    Glen Waverley, Australia
    Hi Just had the same situation, they called my husband and said they had $5248.00 for me. They would sue the Government and the lawyers fee would be $199 sent via western union. Once I had sent the $199 they would bring a check to my house. If I didnt get it they would refund the $199. Checked the AUSTRALIA RECLAIM FINANCE DEPT-(who she said was part of the federal govenment????) Alarm bells went off straight away. It is a scam- (Scam Watch website) and should be treated as such. Too good to be true.
  • giverofnofuks
    May 17, 2013
    Endeavour Hills, Australia
    yeh had a call just about 1hr ago about this i was pretty happy but then i went on line and looks up reclaim department... and realised it was scam... while i was reading it they called bak asking why i hadnt called the number to talk to the deparment manager i laughed said coz its a scam and hes like denying it and giving there prob fake address i just laughed and and calling it out a scam he eventualy gave up trying to convince me it was real and ahang up lol
  • no name
    May 16, 2013
    Canberra, Australia
    I had the same call from a Sam , I asked which bank he was dealing with for my account , he said ah! commonwealth NOT MY BANK .I said I would contact the commonwealth , he didn't want me to do that , then I asked this name and phone no which he was happy to give ,ofcourse all false as I called the number and a recorded message . I then reported the call . They are very convincing
    Indian or asian accent , low life. GET A REAL JOB
    How many people get caught out ,sad.
  • Lilian
    May 16, 2013
    Prank Call
    Blackburn, Australia
    Got the same call with the same amount offered to me only the name was Mark Davis. Was asked exactly the same questions about the Post Office and to pay a fee of $275.
  • Nora
    May 2, 2013
    New South Wales, Australia
    I received a similar call from an Indian guy today. Same story asking for DOB and prefer bank. And he also tried to ask for my full name which I refuesed to. Any one loss money because of this scam?
  • ivan
    April 26, 2013
    Prank Call
    Melbourne, Australia
    same as everyone else received a call from a man calling himself Michael Indian accent claiming that we were entitled to a refund of $5248.00 and asked if we would give him our current details so he could deposit the cheque we suggested that he just sends the cheque to our address which he new. he also new the bank but nothing else, they did mention to ring a sydney no and give a reclaim no which we did not as we thought it was a scam .
  • Carolyn
    April 22, 2013
    Prank Call
    Perth, Australia
    I have just received the same call as Hat from a Krystal Williams. The managers name I was given was Shirley Collins, the number to phone was 280068931. Reclaim App No also S01 & the amount also $4,288. I was silly enough to confirm my mobile & bank name, but no account numbers.
  • HAT
    April 18, 2013
    Prank Call
    Sydney, Australia
    This morning around 10.20 am a lady by the name of Krystal Williams called saying she was from the Australian Reclaim Experts Department. First she didn't speak anything for a few seconds when I answered the call. She new my name and address. I asked her as to why she wants to know all that then she said that the australian govt had done a survey and found that the banks were charging some hidden fees from all the customers so the govt has selected 15,750 customers who are entitled for a refund of all the charges they have been wrongly charged and I was one among them and I was entitled to receive 4,288 dollars. Then she asked me as to which bank I was dealing with from the last 20yrs and also my mobile number for her to send the details, foolishly I mentioned the name of the bank and my mobile number. Then she gave me the number (02) 8007 3795 and told me that I should call this number rightaway after she hung up and talk to Mr Mervin Greens, her finance manager and give him the file no so1, he will tell me as to how I will receive the cash. I did call that number and the so called mr greens spoke with an accent and asked me if I have understood as to why I was receiving this money and all that and he told me I need to go to the nearest Post office and deposit a small amount of 275 dollars and the post office will give an amount of 2000 dollars in cash and the rest of the amount will be sent as a cheque by courier in one hours time that is when I got a doubt and called the Post office which told me that they were not aware of anything about the govt doing this. While I was in the middle of typing this message the guy called my mobile to find out if I was at the PO so I told him I know it was all a scam he got mad at me and started speaking very rudely. Please beware of these frauds don't fall a prey to them and reveal any of your details. I called the federal police because I had disclosed the name of my bank and given them my mobile no as well.
    Caller: australian reclaim experts department
  • Angela
    April 18, 2013
    Melbourne, Australia
    Same deal here I just received the same call from a man named mike and hiss manger is Shirley. Scam artists!
  • Lolita
    April 16, 2013
    Hawthorn, Australia
    Got 2 calls this morning (both with Indian accent.) The first caller said I was entitled for an interest rebate from my bank. Told him that's a lot of bulsh*t, not interested and hung up. Then 2 hours later another Indian girl called me with same story. Her name is Krystal Williams and claims to work at Australian Reclaim Expert Dept. as a verification Officer. She told me that I have a reclaim of $288 for bank overcharged fees. She asked me a few questions for verification purposes such as my mob no. which I refused to give, spell out my name, which I did and my address so the cheque can delivered to me. She also asked the name of my bank which I refused to give at first and later did coz she said that they need to check if I was the right person. She also asked if I have a drivers licence to serve as a form of identity when they deliver the chq. She's given phone no. (02) 8007 3795 to call his finance manager, Mr Mervyn Green and to quote Reclaim No S01 when I speak to him. Straight away I jumped online to check if this is legitimate. And here we go, it's a scam!!!! Luckily I didn't ring that bloody Mr green back.

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