• Anonymous
    April 16, 2019
    Scam call
    Australia
    Caller: Sam and Shaun the same guy

    (02) 8355 7878 is the number he contacted me on pretending to be trend micro and gave me 1800 985 148 to contact him back on
  • Anonymous
    November 25, 2019
    Unknown
    Philippines
    Caller: 1800 985 148

    Scam
  • Anonymous
    October 10, 2019
    Unknown
    Australia
    Caller: Scammer

    Total scam. Initially got a call from (02) 9160 7360 and I let go through to message bank. A guy calling himself "Robert" with a thick Indian accent left a message saying my Norton security is showing threats and has been compromised and to call him back on this 1800 number asap to have it fixed.
  • Anonymous
    April 13, 2019
    Unknown
    Australia
    Guy claimed norton was not working and tried to upsell it for 300, obvious scammer
  • Anonymous
    June 30, 2020
    Scam call
    Australia
    Caller: Ricky Behl from 'PCTECH Australia'

    Complete scam. My family was scammed out of money from these disgusting people on this number, as well as 1800 244 918. Don't fall for it people!! Only use your local trusted/well-known pc tech support providers.
  • Anonymous
    March 12, 2020
    Unknown
    Australia
    Same scam # 1800 985 148, Robin Hatt (?) claiming to need to update my Trend.
  • Anonymous
    January 26, 2020
    Unknown
    Australia
    This phone number is now on my mobile phone that I only use/keep for emergencies, as my husband had a heart attack a while ago !
    The only people that would/should know is Telstra so how they got it I don't know. The fooled me into giving the a sub of $ 299.99 last april, making me
    think they were Micro Maxium Security which I have already got on my computer and thought it was a new sub. Since then I have found out they are scammers.
    My daughter, who works for the Police, knows all about them and I now ignore them, swipe them, or just block them on my emails. They are a pest and why the original Trend Micro Maximum Security company has not got rid of them by now is beyond me !
  • Anonymous
    December 10, 2019
    Company
    Australia
    Caller: Technician Jack & previously Ricky Behl

    The company is TECHNET https://www.technetonlines.com.au/contact.html
    other contacts 1800 985 148 & 1800 244 918. I contacted TECHNET asked for the manager who verified they have the technicians as listed above.
    On the initial contact I believed I was contacting Norton with difficulties in setting up protection on my mobile phone.
    TechNet (Ricky Behl) scanned my computer set up Norton on the mobile phone as requested and I accepted 'one year unlimited tech support' for one year for $400 in March 2019.
    I was contacted by TECHNET on 6/12/2019 to advise that Norton automatic updates were not working. I returned the call on 9/12/2019 to check what problem.
    A technician (Jack) remotely scanned my computer remotely and found updates (Norton & Windows) were not downloading automatically and drivers were not up to date.
    I checked this, updated Norton & and found windows already had current updates.
    Jack offered further service for ~$250 or $300 depending on what I chose.
    The approach was aggressive and appeared to be a scam as all was up to date except some current drivers which I think I do not need.
    On checking, TECHNET appears genuine, but the aggressive (Indian English?)handling and selling services totalling $700 sounds excessive.
    Talk to the manager and check it out for yourself.
  • Anonymous
    October 25, 2019
    Scam call
    Australia
    Caller: scammer called, named tony and/or Ricky Beh

    they tried to scam me pretending they were from trend antivirus and it was about to expire. they sounded indian, so i looked up the phone number and boom! they were scammers
  • Anonymous
    October 11, 2019
    Unknown
    Australia
    Caller: PCTECH24

    PCTECH24 are a legitimate company that have several toll free phone numbers. They are an Australian company with an ABN number but their techies work from India which is common these days. I have been using them for several years now. They do occasionally call trying to sell software but that is their business. All you have to do is say no to them like any sales person.
  • Tam
    October 6, 2019
    Scam call
    Australia
    Caller: Jack

    My dad got a pop up to say there is something wrong with his computer. He was told to call a number and a speak with Ricky beh. Ended up speaking to jack instead. It all felt extremely dodgy, took 40 mins for him to do nothing. I googled this number and up came this postings (thank you!!). Told him to hang up and shut down. He couldn’t understand why I did that when 18 months ago he paid them $600 for support ☹️☹️☹️ Poor dad got scammed already.
  • Anonymous
    September 6, 2019
    Unknown
    Australia
    Caller: AVG ?

    Something wrong with my Security account...couldn't understand all the message as accent involved.
  • Anonymous
    July 27, 2019
    Scam call
    Australia
    Caller: Robin Hatt

    Tied to sell me Windows 10 Firewall for #399 US as he said mine wasn't installed properly and it's never free. As it turns out Windows 10 Firewall is automatically installed on your computer. Never give these guys any money - they are scammers!
    Also tried to sell me Defencebte for $48.95 as he said I needed a third party antivirus.
  • Anonymous
    July 27, 2019
    Scam call
    Australia
    Scammer. Took a large some of money from a relative for doing nothing. BEWARE!

    Numbers 1800 985 148 1800 244 918 Claiming to be a company PCTECH
  • Anonymous
    January 10, 2019
    Scam call
    Australia
    Caller: Said it was norton

    This is a scam. Said we needed to pay extra $278 usd for life long net work protection. We were loading norton anti virus protector and when we encountered a problem and submitted it the scammer Ricky Beh phoned within a minute and said he was from norton. But he wasn't. Very convincing.
  • Anonymous
    July 17, 2018
    Unknown
    Australia
    Total scam...don't give any details!! Claimed to be calling re McAfee install last year...had details re an install made last year, not sure how they accessed that information!
  • Anonymous
    June 15, 2018
    Unknown
    United States
    This is a Voice over Internet Protocol number and the VoIP provider is www.symbionetworks.com and you can check for a numbers VoIP provider here https://www.thenumberingsystem.com.au/#/number-register/search . I suggest we all call Symbio Networks each time we get a scam call from one of their VoIP customers and then maybe Symbio Networks will do something. Symbio Networks number is 1300 789 653. You must realize that Symbio Networks gets paid by the scammers that use their service and this is the reason Symbio Networks appear to be providing a safe haven to scammers.
  • Anonymous
    June 13, 2018
    Scam call
    Australia
    Caller: Scammers don’t answer

    Pretend your computers norton is not working! If you challenge them - Sam or Alex- they usually hang up!

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8 complaints this year

16 total complaints

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