Comments on 1800 834 273

65.00%
Spam Score
4 complaints this year, 36 total complaints

4 complaints this year, 36 total complaints

Comments on 1800 834 273


Anonymous

Posted on July 21, 2021
Caller type: Unknown
Location: Australia
Keep getting texts supposedly from Telstra about my modem being in back up mode. We are not with Telstra for nbn and account not in my name anyway. Told to ring 1800 834 273.These texts are never during business hours either. Ignoring as obvious scam. Can't trust anyone.
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Anonymous

Posted on May 31, 2021
Caller type: Unknown
Location: Australia
Don't call 1800 834 273 - SCAM TELSTRA NBN APPOINTMENTS
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Anonymous

Posted on January 17, 2021
Caller type: Unknown
Location: Australia
I also received this exact same call today. A person with an Indian accent said it was from telstr. I called telstr yesterday morning because of network problems. Your judgment is completely accurate. These Indians have obtained our information through telstr offshore service.
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Anonymous

Posted on December 23, 2020
Caller type: Unknown
Location: Australia
Another call from Telstra (allegedly ?) about the NBN.
Time to ditch the home line !
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Anonymous

Posted on October 14, 2020
Caller type: Scam call
Location: Australia
Caller: Rebecca from Telstra

Rang- spoke very fast in deep Indian accent. Gave ref number that I couldn't get. All about nbn appointment. I'm so sick of getting these scam calls
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Anonymous

Posted on October 12, 2020
Caller type: Nuisance call
Location: Australia
Caller: Kirsty from NBN Telstra Australia

She rang looking for a someone couldn't give me the name of the person and wouldn't give an employee number or put me onto her manager, reckons i need to listen to her.
I told her i knew she was a scammer and she said to call the 1800 number back to check what she was telling me was correct.
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Anonymous

Posted on September 25, 2020
Caller type: Unknown
Location: Australia
Caller: NBN consultant

NBN consultant contacted us regarding that our IP address is not private and that it has been hacked in Nigeria and this needs to be fixed. No details were given to them and they informed me to call 1800 834 273. This number does belong to the NBN Sales but is no longer in use. These people are scammers be aware.
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Furious

Posted on May 26, 2020
Caller type: Company
Location: Australia
I was given this number twice by telstra agents in their Miranda Shop assuring me that I would be able to speak to someone on 1800 834 273 regarding delivery of non connection box.

I have called over 15 times with numerous enquiries and all of them reply " due to cover 19 restrictions in their contact centre, telstra can only provide very limited services over the phone and cannot answer your call at this time" you only have contact through their online self service tools.

Hence I have no nun box and no one is able to help or find out if it will in fact be delivered.
I will be reporting telstr to fair trading and ACCC>
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Anonymous

Posted on May 14, 2020
Caller type: Company
Location: Australia
Caller: Telstra NBN Tech support

This is the number to call if you have any issues with your Telstra NBN.
Not sure why people are so paranoid.
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Anonymous

Posted on January 7, 2020
Caller type: Scam call
Location: Australia
Caller: Some Indian dude

Got a 2nd call from "Telstra" on (02) 8260 0000 and they left a vmail. Said to call them back on 1800 834 273.

Faark that.

I actually contacted Telstra via their online chat (whilst I was logged into their 24/7 app).. to confirm if my NBN order was all good - they said it is progressing along as normal.

Telstra couldn't confirm if (02) 8260 0000 was their number.. however, there were no notes in my NBN order advising their was an issue.

Blocked!
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Anonymous

Posted on December 12, 2019
Caller type: Company
Location: Australia
My Parents have no nbn phone or internet at all in Casino all day due to outage in the area. Telstra complaints say there is nothing wrong. They can't ring on a mobile because Telstra does not cover that part of Casino. So my Elder Parents have no access to a phone or internet. Telstra complaints will not listen THERE IS NO SERVICE IN THE STREET. They can send a tach guy at $135 an hour. This has happen over and over again since NBN. Heavens above if they require medical assistance!
WHAT IS THE NEXT STEP BECAUSE TELSTRA COMPLAINTS SAID IT'S FINE. BULL sh*t!!!!!How can you tell when you are in another country. ITS NOT ACCEPTABLE.
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Anonymous

Posted on November 1, 2019
Caller type: Unknown
Location: Australia
Caller: Telstra

I had this and checked with Telstra. This a legit number for Telstra help with NBN. Although voice is heavily accented.
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Anon Amouse

Posted on October 26, 2019
Caller type: Scam call
Location: Australia
Caller: Scammer with, apparently, some inside knowledge of Telstra's business.

Got a text on 25/10/19 asking me to ring this number, 1800 834 273/">1800 834 273, in connection with an existing problem.

I had a real Telstra fault from 17/10 in which the Telstra FTTH NBN landline/wifi box had failed (NBN box was OK). I had a fault number in a text from the time I was working with the Faults Person in the Philippines call centre. This text also had the link www.telstra.com/support and no phone number.

On 25/10 I recd a text, in my 'conversation' of regular texts reminding me to renew my prepaid, correctly quoting the fault number, saying there was more testing to do (which there wasn't) and saying I should ring the number 1800 834 273 to achieve this. There was also link, www.telstra.com/aaaaa (where the ‘a’s represent random letters and numbers) to tap on.
On 26/10 after installing the replacement box everything worked except for removing the diversion of the LL number to another mobile. I rang the 1800 number seeking help. The call was auto answered and immediately I recd multiple identical texts with a link to tap on for help. I hung up and called the regular fault number 132200 from the LL phone. This was immediately answered by a Telstra Faults Person who was able to remove the stubborn diversion. However in Identifying me before doing this the FP twice sent texts with a PIN for me to read back to her to positively identify me. On both occasions I saw the preview of these texts but when I opened the ‘conversation’ they had been deleted only the 10 or 12 dodgy txts were visible for 26/10. ID was completed by my quoting my account number and billing address.
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Annoyed

Posted on October 14, 2019
Caller type: Scam call
Location: Australia
Caller: Unknown Scam

Continues to call asking for a person I do not know saying that the NBN connection box is not working & a technician needs to be sent out to the area. I told them they have the wrong number & to remove my number from the call list & to stop harassing me!!! I have blocked the phone number & everyday they leave voicemail messages. Calls from Indian males & females with terrible accents that are difficult to understand. Bloody idiots.
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Anonymous

Posted on October 5, 2019
Caller type: SMS
Location: Australia
4 Texts received for further troubleshooting to resolve NBN connection issue . Please call 1800 834 273 when you are available . Last one at 5.15pm on a Saturday afternoon!! Have also received texts saying that maintenance work will be done in my area. 61 436 597 002. SCAM!!
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Anonymous

Posted on October 2, 2019
Caller type: Unknown
Location: Australia
Caller: Chanelle from "Telstra"

(02) 8904 2000 gave short ring, left NBN connection style message for someone else, so these two numbers are related. SCAM. We already have NBN.
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Anonymous

Posted on July 18, 2019
Caller type: Unsolicited call
Location: Australia
Caller: Nikhil

Rang and wanted to see if my NBN was working and had me answering questions that he should have known, Scam so hung up
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Anonymous

Posted on July 17, 2019
Caller type: Unknown
Location: Australia
Ssssccccaaammmmmmmm!!!!!
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Anonymous

Posted on July 11, 2019
Caller type: Unknown
Location: Australia
Caller: GOT TXT FROM no number associated

Husband had message about appoitment we supposedly have with telsta and to call 1800 834 273 - called telstra from website and advised possible spam - please call the above number to advise if you arent home - so we can confirm your address and come burgle you dodgy as
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Jenny

Posted on May 23, 2019
Caller type: Scam call
Location: Australia
Phone call from (02) 8260 0000, said he was argashi from tesltra, calling re my nbn appointment. We are not with telstra, told him where to go and hung up. He rang back and left a message to ring 1800 834 273 with an order number. Rang telstra on 132200 , they said as we are not with telstra, a technician would not call in regards to the nbn, and advised to report as a scam.
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