Telstra re NBN appointments to fit equipment These guys are scammers. I confirmed with telstra it is not their phone number and no one has been ringing me from Telstra. I have now had 6 calls in total, the first two being my home phone so i had telstra block the number, now they are ringing my mobile number. They want to talk about my nbn order i have placed. Well hello d*ckheads i already have nbn. Beware (02) 8260 0000 Yep. Telstra (India) calling to confirm your appointment for a tech to visit and install your NBN modem.....even though you specifically asked for the modem to be mailed-out to you for self-installation. This is actually the Telstra NBN connection team. They follow up on transition/new orders if the customer has not connected their modem up yet. I had the same call today and asked for the person's staff ID. I then promptly searched her ID via our internal links and confirmed her details. The landline number provided is the Telstra NBN Case Management team. You should not be worried about this call, ask for their D Number (staff ID) or a interaction reference number so you can call 13 22 00 if you are afraid to verify yourself. called four times within a few minutes today. Did not leave any message on answer machine. Bloody nuisance. it's the NBN people from Telstra calling about technician appointments It's a Telstra NBN account manager. I have been talking to them off and on for nearly a week Phone call from (02) 8260 0000, said he was argashi from tesltra, calling re my nbn appointment. We are not with telstra, told him where to go and hung up. He rang back and left a message to ring 1800 834 273 with an order number. Rang telstra on 132200 , they said as we are not with telstra, a technician would not call in regards to the nbn, and advised to report as a scam. Telstra NBN complaints team being stalker-ish and constantly calling. I have just had NBN installed yesterday. Got a call from this number twice today and after doing a reverse check on the number decided to answer second time. An Indian woman told me she was from Telstra and wanted to verify my details so she could finalise my NBN connection. Suspicion is my middle name, so I told her my NBN was connected and working just fine thank you and I was not going to give a cold caller my details. She got a bit flustered at my refusal and questions and advised me to call 1800 834 273 option 0 instead. I haven't done this. Not sure if its a scam but I will nbot give details over the phone unless I make the call myself. Had a call from a gentleman with a strong Indian accent on this number wanting to talk to "Mr Robert" to discuss my NBN appointment. As we didn't have any NBN appointment and with the caller not knowing my correct name I presumed that it was one of the Indian scam callers that we regularly get wanting to "discuss our Telstra internet service", so hung up on him. From other reports it would appear that the number is in fact a legit Telstra number but I am at a loss to understand why Telstra would continue to use an Indian call centre to make this type of call. telstra nbn...all good Does not provide any Telstra ID.
Should not need your security ID when they ring you.
It's Telstra, regarding an NBN connection that you have already ordered or might be waiting for updates on. Constantly call my mobile but will not leave a message. If it is NBN as others have indicated am connected to NBN already and do not need any connection appointment!!!!!!!!!
Have contacted Telstra and they have advised me that call is questionable. Ignore.
Called to arrange an appointment for technician to install nbn even though I had arranged self install. very suspicious not impressed Said they were returning my call about setting up the nbn. As I didn't call them I hung up. They have now called twice. We do not have NBN or Telstra so a call on my mobile is obviously a scam !@!$$!$..Need to block these numbers... Caller: Telstra - NBN
Legit. A follow up call to make sure that an NBN connection had been successful. It hadn't. Had already escalated to get an NBN technician later this week.
I agree with previous comments why would you give details to someone with an Indian accent. Unfortunately many scams are carried out by people sounding very similar to the genuine telstra people at their call centres. Did not answer once I heard the accent
22 complaints this year
63 total complaints
Anonymous on (02) 8059 0298
An unsolicited call from a person calling herself an account manager
Anonymous on 0404 905 213
Hung up as soon as I answered
Anonymous on (02) 9188 3463
This number calls me twice a day including weekends. I don't answer and no message is left
Anonymous on (03) 9760 2174
Martin Luther home in boronia
Anonymous on 0448 222 001
Received a call from this number just prior to westpac text (from a different number) that...