Telstra re NBN appointments to fit equipment These guys are scammers. I confirmed with telstra it is not their phone number and no one has been ringing me from Telstra. I have now had 6 calls in total, the first two being my home phone so i had telstra block the number, now they are ringing my mobile number. They want to talk about my nbn order i have placed. Well hello d*ckheads i already have nbn. Beware (02) 8260 0000 Yep. Telstra (India) calling to confirm your appointment for a tech to visit and install your NBN modem.....even though you specifically asked for the modem to be mailed-out to you for self-installation. This is actually the Telstra NBN connection team. They follow up on transition/new orders if the customer has not connected their modem up yet. I had the same call today and asked for the person's staff ID. I then promptly searched her ID via our internal links and confirmed her details. The landline number provided is the Telstra NBN Case Management team. You should not be worried about this call, ask for their D Number (staff ID) or a interaction reference number so you can call 13 22 00 if you are afraid to verify yourself. called four times within a few minutes today. Did not leave any message on answer machine. Bloody nuisance. Had a call from a gentleman with a strong Indian accent on this number wanting to talk to "Mr Robert" to discuss my NBN appointment. As we didn't have any NBN appointment and with the caller not knowing my correct name I presumed that it was one of the Indian scam callers that we regularly get wanting to "discuss our Telstra internet service", so hung up on him. From other reports it would appear that the number is in fact a legit Telstra number but I am at a loss to understand why Telstra would continue to use an Indian call centre to make this type of call. it's the NBN people from Telstra calling about technician appointments It's a Telstra NBN account manager. I have been talking to them off and on for nearly a week Phone call from (02) 8260 0000, said he was argashi from tesltra, calling re my nbn appointment. We are not with telstra, told him where to go and hung up. He rang back and left a message to ring 1800 834 273 with an order number. Rang telstra on 132200 , they said as we are not with telstra, a technician would not call in regards to the nbn, and advised to report as a scam. Telstra NBN complaints team being stalker-ish and constantly calling. I have just had NBN installed yesterday. Got a call from this number twice today and after doing a reverse check on the number decided to answer second time. An Indian woman told me she was from Telstra and wanted to verify my details so she could finalise my NBN connection. Suspicion is my middle name, so I told her my NBN was connected and working just fine thank you and I was not going to give a cold caller my details. She got a bit flustered at my refusal and questions and advised me to call 1800 834 273 option 0 instead. I haven't done this. Not sure if its a scam but I will nbot give details over the phone unless I make the call myself. telstra nbn...all good Does not provide any Telstra ID.
Should not need your security ID when they ring you.
It's Telstra, regarding an NBN connection that you have already ordered or might be waiting for updates on. Caller: Tesltra NBN Connection Team
THESE GUYS ARE NOT SCAMMERS. Read Alex's post of 17 Mar 17
Left a message to call 1800 834 273 for Regarding NBN Connection which we have to eventually do as they are disconnecting the other service on the 14/02/2020 , as we received a letter Caller: The NBN on (02) 8260 0000
I checked with telstra and it was confirmed that it was from the NBN regarding my connect to the NBN. They were not able to make the appointment and wanted to reschedule for another day.
Caller: Telstra NBN Appointments team
Hey all this is not a scam it is Telstra's NBN team arranging your appointment for connection if you requested it.
Caller: Possibly Telstra India call centre
I am waiting for nbn order to be connected and this may be legit, but I am not going to give my private details to some curry muncher who cold calls me. Telstra can raise their game if they need to contact me.
I can confirm this is a scam caller. My family had NBN setup two years ago through Optus and they say they're from Telstra.
I'm also 22 years old living with my family so I am not a decision maker when it comes to this type of thing.
DO NOT ANSWER
21 complaints this year
71 total complaints
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