• Myk
    December 8, 2015
    Unknown
    Australia
    Telstra re NBN appointments to fit equipment
  • Kerrie
    September 26, 2017
    Unknown
    Australia
    These guys are scammers. I confirmed with telstra it is not their phone number and no one has been ringing me from Telstra. I have now had 6 calls in total, the first two being my home phone so i had telstra block the number, now they are ringing my mobile number. They want to talk about my nbn order i have placed. Well hello d*ckheads i already have nbn. Beware (02) 8260 0000
  • Ex-Telstra Tech
    April 10, 2018
    Call centre
    Australia
    Yep. Telstra (India) calling to confirm your appointment for a tech to visit and install your NBN modem.....even though you specifically asked for the modem to be mailed-out to you for self-installation.
  • Alex
    March 17, 2017
    Event Reminder
    Australia
    This is actually the Telstra NBN connection team. They follow up on transition/new orders if the customer has not connected their modem up yet. I had the same call today and asked for the person's staff ID. I then promptly searched her ID via our internal links and confirmed her details. The landline number provided is the Telstra NBN Case Management team. You should not be worried about this call, ask for their D Number (staff ID) or a interaction reference number so you can call 13 22 00 if you are afraid to verify yourself.
  • jack
    November 1, 2017
    Unknown
    Australia
    called four times within a few minutes today. Did not leave any message on answer machine. Bloody nuisance.
  • Bob M.
    May 16, 2017
    Unknown
    Australia
    Had a call from a gentleman with a strong Indian accent on this number wanting to talk to "Mr Robert" to discuss my NBN appointment. As we didn't have any NBN appointment and with the caller not knowing my correct name I presumed that it was one of the Indian scam callers that we regularly get wanting to "discuss our Telstra internet service", so hung up on him. From other reports it would appear that the number is in fact a legit Telstra number but I am at a loss to understand why Telstra would continue to use an Indian call centre to make this type of call.
  • Anonymous
    September 29, 2016
    Unknown
    Australia
    it's the NBN people from Telstra calling about technician appointments
  • Robbo from AC
    August 17, 2015
    Unknown
    Australia
    It's a Telstra NBN account manager. I have been talking to them off and on for nearly a week
  • Jenny
    May 23, 2019
    Unknown
    Australia
    Phone call from (02) 8260 0000, said he was argashi from tesltra, calling re my nbn appointment. We are not with telstra, told him where to go and hung up. He rang back and left a message to ring 1800 834 273 with an order number. Rang telstra on 132200 , they said as we are not with telstra, a technician would not call in regards to the nbn, and advised to report as a scam.
  • Anonymous
    April 8, 2019
    Unknown
    Australia
    Telstra NBN complaints team being stalker-ish and constantly calling.
  • Jen
    October 4, 2018
    Call centre
    Australia
    I have just had NBN installed yesterday. Got a call from this number twice today and after doing a reverse check on the number decided to answer second time. An Indian woman told me she was from Telstra and wanted to verify my details so she could finalise my NBN connection. Suspicion is my middle name, so I told her my NBN was connected and working just fine thank you and I was not going to give a cold caller my details. She got a bit flustered at my refusal and questions and advised me to call 1800 834 273 option 0 instead. I haven't done this. Not sure if its a scam but I will nbot give details over the phone unless I make the call myself.
  • Anonymous
    December 6, 2016
    Unknown
    Australia
    telstra nbn...all good
  • Frank
    November 21, 2016
    Unknown
    Australia
    Does not provide any Telstra ID.
    Should not need your security ID when they ring you.
  • Rebel
    August 11, 2016
    Unknown
    Australia
    It's Telstra, regarding an NBN connection that you have already ordered or might be waiting for updates on.
  • Anonymous
    November 27, 2019
    Company
    Australia
    Caller: Telstra NBN Appointments team

    Hey all this is not a scam it is Telstra's NBN team arranging your appointment for connection if you requested it.
  • Ray
    November 22, 2019
    Unknown
    Australia
    Caller: Possibly Telstra India call centre

    I am waiting for nbn order to be connected and this may be legit, but I am not going to give my private details to some curry muncher who cold calls me. Telstra can raise their game if they need to contact me.
  • Anonymous
    November 18, 2019
    Scam call
    Australia
    Caller: SCAMMERS

    I can confirm this is a scam caller. My family had NBN setup two years ago through Optus and they say they're from Telstra.
    I'm also 22 years old living with my family so I am not a decision maker when it comes to this type of thing.
    DO NOT ANSWER
  • Anonymous
    October 30, 2019
    Unknown
    Australia
    Called re our internet connection, said is from Telstra, we hang up as our NBN was connected already last year.
  • Anonymous
    September 30, 2019
    Unknown
    Australia
    They are not a scam just called 132200 and (02) 8260 0000,1800 834 273 are both legit from telstra NBN connections. If you still aren't sure call 132200.
  • Anonymous
    September 17, 2019
    Unknown
    Australia
    Caller: Telstra Complaints

    I can confirm this is from Telstra. In my case, the caller was from Telstra's complaints department. She was following up on a complaint I had raised regarding an NBN connection. She did have an Indian sounding name and accent.

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22 complaints this year

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