• Obscenity
    May 20, 2016
    Scam
    Australia
    I called paypals actual number and they verified that this is a spam/phishing number
  • Ross
    December 5, 2019
    Scam call
    Australia
    Caller: 0 1800 162 432

    Clearly a scam if you have the 0 in front of 1800 as not a valid number - overstamped to trick you
  • Anonymous
    September 19, 2019
    Scam call
    Australia
    Caller: Scam

    1800 162 432 is PayPal

    01800 162 432 is a phishing scam
  • Jane
    August 11, 2016
    Unknown
    Australia
    This number is from Paypals Collections department. You may get a call from this number if you have a negative paypal balance and/or owe them money.

    Source: was referred to call this number from a Paypal CSR agent.
  • Jules
    October 2, 2019
    Unknown
    Australia
    7 calls in under 20mins, been going on every day for a week now. I don't answer unknowns or privates and they ring on this number and immediately follow with a private number. If they're legit they can leave a msg or bug off. They also ring from 011112000. Blocked what I can.
  • Anonymous
    September 20, 2019
    Unknown
    Australia
    They constantly ring but don't leave a message. My actual PayPal account is not in negative but somebody from the UK tried to make 3 PayPal purchases on my account which didn't go thru as I took the money out of my bank account and when I lodged a complaint with PayPal they said seeing as payment wasn't completed there is no need for them to do anything even tho it was their stuff that got hacked. Now I won't use PayPal either because the last attempt was £500. And that's a lot of AUD. And if I didn't empty bank they would have it and I don't believe PayPal would help. I have received 3 EMAILS telling me my PayPal is also locked and to click this link to input details but there is no way I'm doing that. But like I said my actual PayPal says I'm $1 in credit so it's all a scam
  • Stephen
    July 15, 2020
    Unknown
    Australia
    Caller: Paypal

    I'm in negative balance on my Paypal, so it isn't a coincidence. This *is* paypal calling you and not a scam. If they get your name wrong, its because your number may be linked to a paypal account that uses said name
  • Anonymous
    September 6, 2019
    Scam call
    Australia
    Caller: Scam caller

    I got the same call and answers it, no answer. Then try and call them back and the number isn’t connected.

    It’s a massive scam ignore it.
  • Frances Best
    January 4, 2017
    Unknown
    Australia
    yes it is Pay Pal if you have a negative balance which is what most people have OR if you owe them money which only occurs if they make an error
  • Anonymous
    November 25, 2020
    Scam call
    Australia
    Caller: Scam

    As said, it IS paypals number, but the 0 in front makes it a non valid number, and after picking up multiple times and getting no response and being hung up on after seconds I highly doubt it's legitimate. Also recieved calls from the same number with 3 0s in front. Blacklist them.
  • Ozbuck
    November 19, 2020
    Unknown
    Australia
    Caller: Dont’ know

    The beat idea is to block this number, no matter what your paypal issue may be. It is to do with negative balances, but even after yiu pay uo and settle they still continue to harrass. There is mo way to report this because paypal, like most vast corporations, make it ad difficult as pissible for you to contact them. They want to know everything about you but prefer anonymity themselves. I always ask callers to send a cerified copy of their birth certificates, passport, or drivers licence when the issue is to do with money, or if they ask me for personal details
  • Just Over It
    November 5, 2020
    Financial services
    Australia
    Caller: PayPal Internal Collections

    Update: Although my small negative balance has been completely resolved they continued calling several times a day so I decided I needed to contact PayPal. I logged into my account and used the messaging system under "Contact Us" at the bottom of the page. Within a day, I received an apology from PayPal confirming it's their internal collections department and that a note will be placed on my account to stop calling me. A few hours later I received an email from PayPal confirming all restrictions had been lifted. All good, right? Nope.

    It's week 3 now and they are STILL calling me over a negative balance that was settled weeks ago. It's down to about 3-4 calls a day now though. I've contacted PayPal again to ask them to put an end to it. I really don't see the point of a collections department constantly harassing a customer with a fully paid account.
  • Just Over It
    October 29, 2020
    Scam call
    Australia
    Caller: Paypal? Scammers? Trolls?

    They've been calling me daily and hourly at times, which goes against Australian Consumer Law standards of three contacts a week. If they don't hang up immediately, after a long pause they will ask if I'm X person... and then hang up (how do they know my name?)

    I blocked their phone number and Googled it. The number appears to be an official PayPal phone number and I saw comments saying it's related to negative account balances. Coincidentally, for the first time in my life, my PayPal balance had actually fallen into the negative at that time. I settled the outstanding amount immediately and left their phone number on block.

    A week later - which is today - I thought I'd unblock their number and see what would happen. They're still calling hourly! If they really were PayPal, like they say they are, they would KNOW I've paid the outstanding amount in full last week. That's a huge red flag to be honest. But if they actually are Paypal's official Debt Recovery Specialists, it's the most inefficient debt recovery program on the planet.
  • Linda S
    October 29, 2020
    Financial services
    Australia
    Caller: Paypal debt collections

    I missed a call from 01800 162 432 so was suspicious given the previous posts. I picked up the second call and it was Paypal saying they were calling to collect a debt (I did have a negative balance yesterday, which I immediately resolved). She quickly corrected herself after checking my account and said I had no debt. I was happy with the call.
  • Lilly
    October 22, 2020
    Unknown
    Australia
    Caller: 01800 162432

    NO MESSAGE.
    I NEVER ANSWER CALLS THAT LEAVE NOTHING.
  • Anonymous
    October 14, 2020
    Unknown
    Australia
    I’ve been getting multiple calls from this number daily for weeks and I have blocked it but I get a msg to say they still call. I’m on the DNC register. I did call back initially and had a Chinese recording play. Hope it stops.
  • Anonymous
    September 4, 2020
    Unknown
    Australia
    Has been calling all day, at least five times so far. Doesn’t leave a message and then hangs up if I answer. Can’t call back either. From all the messages here I assumed it was PayPal but hanging up when I answer seems very dodgy. Going to block.
  • Anonymous
    August 14, 2020
    Other
    Australia
    Caller: Maybe PayPal, Maybe Scam, unsure

    Received a call from a No Caller ID first thing this morning. I answered it thinking it was a coworker.
    Call played a quick recording, and then a rather aggressive woman identified herself by name and staff ID number, said she's calling from PayPal, and then immediately asked "are you [first name and surname]?"
    I've heard about scams that get you to say "yes that is me", so I said "it depends"
    She was very aggressive and said "well this is X from PayPal, I need to speak to [my name], is that you?"
    So I hung up.
    I checked my PayPal and my balance was in fact negative.
    I rectified the situation by adding money to my account, but I have also received 3 more calls since this morning from the number I have searched and entered this comment for.

    I legitimately had a negative balance on my PayPal, but the calls are still coming. Not answering because I am unsure of them.
  • Anonymous
    August 13, 2020
    Unknown
    Australia
    Caller: Don't know

    Have rung 3 times in past few hours. 01800 162 432 isn't a legit number. +61 is Australia. How does someone get 01800 ??? Paypal account all good, so must be a scam.
  • Anonymous
    August 10, 2020
    Unknown
    Australia
    Caller: PayPal

    If the number that’s calling you has a zero in front of it, ie, 01800 162 432, then it is PayPal. Under the phone number it said “Australia”.
    This was a follow up call to a message we’d sent to them.

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Spam Score
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15 complaints this year

25 total complaints

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